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Added 1 min ago
Manager, Software Engineering, Data Platform
Circle
San Francisco, CA · Montgomery, AL · Anchorage, AK · Phoenix, AZ · Little Rock, AR · Sacramento, CA · Denver, CO · Hartford, CT · Dover, DE · Washington D.C., DC · Tallahassee, FL · Atlanta, GA · Boise, ID · Springfield, IL · Indianapolis, IN · Des Moines, IA · Topeka, KS · Frankfort, KY · Baton Rouge, LA · Augusta, ME · Annapolis, MD · Boston, MA · Lansing, MI · Saint Paul, MN · Jackson, MS · Jefferson City, MO · Helena, MT · Lincoln, NE · Carson City, NV · Concord, NH · Trenton, NJ · Sante Fe, NM · New York, NY · Raleigh, NC · Bismarck, ND · Columbus, OH · Oklahoma City, OK · Salem, OR · Harrisburg, PA · Providence, RI · Columbia, SC · Pierre, SD · Nashville, TN · Austin, TX · Salt Lake City, UT · Montpelier, VT · Richmond, VA · Olympia, WA · Charleston, WV · Madison, WI · Cheyenne, WY
As the DP Engineering Manager, you will lead a team of senior data platform engineers through the next chapter of this platform: ensuring it is correct by construction, self-service by…
Added 1 min ago
FM
Professional Services Data Specialist
Facilities Management Express
Remote, United States
- $60,000 to $63,000 USD / year
Juggling several FCA projects at once and keeping our Program Manager and project leads updated on progress, blockers, and deadlines.
Added 6 mins ago
A
BIM / VDC Digital Delivery
Actalent
Charlotte, NC
- $35 to $55 USD / hour
…complex, multidisciplinary projects while serving as a trusted technical expert across the organization.If you're passionate about technology, innovation, collaboration, and building…
Added 6 mins ago
A
Project Manager
Actalent
Waynesboro, GA
- $65 to $70 USD / hour
Job TitleProject Manager Nuclear (I&C, Electrical, Mechanical)Job DescriptionThis senior Project Manager role focuses on leading and delivering complex nuclear projects, with a strong…
Added 6 mins ago
Manager I, Engineering - Observability Pipelines
Datadog
NY · Boston, MA
Observability Pipelines (OP) is Datadog's on-premise, vendor-agnostic telemetry pipeline product. As an Engineering Manager on the team, you'll own people management and engineering…
Added 8 mins ago
Sr. Director, Project Management
Y-Prime, LLC
Malvern, PA
Establish clear expectations for manager accountability, including coaching, workload management, performance, development, and delivery quality
Added 14 mins ago
Sports Strategic Marketing Manager
J&J Family of Companies
Raynham, MA
We are searching for the best talent for Marketing Manager, Sports Strategic Marketing
Added 14 mins ago
Associate Engineer in the EDG - Program Management
MathWorks
Natick, MA
The Engineering Development Group (EDG) is a technical and leadership development program at MathWorks that builds strong leaders and innovators in the organization.
Added 14 mins ago
Engineer in the EDG - Program Management
MathWorks
Natick, MA
The Engineering Development Group (EDG) is a technical and leadership development program at MathWorks that builds strong leaders and innovators in the organization.
Added 14 mins ago
Senior Technical Program Manager, Deployment Service & Support
Amazon
Wilmington, MA
5+ years of technical product or program management experience
Added 14 mins ago
Sr. Technical Program Manager, Quality Technology Services
Amazon
North Reading, MA · N Reading, MA · Westboro, MA
Amazon Robotics (AR) seeks a talented and motivated Sr. Technical Program Manager (TPM) to join the Quality Technology Services (QTS) organization. This role owns ERP program delivery by…
Added 14 mins ago
General Dynamics Mission Systems Careers
General Dynamics Mission Systems
Pittsfield, MA
OPEN POSITIONS: Deputy Program Manager - Future Combatants and Mission Systems Deputy Program Manager , Engineering Systems Safety Engineer Sr Advanced Master Scheduler Sr Electrical…
Added 14 mins ago
Sr. Director Technical Program Management (AI/ML)
Capital One
Cambridge, MA
Do you love driving complex technical initiatives and pioneering AI/ML technology? Do you enjoy driving creative solutions for complex business problems in a fast-paced, collaborative and…
Added 14 mins ago
Software Development Manager, AWS EBS Data Plane
Amazon
Boston, MA
Amazon Web Services is looking for a Software Development Manager to help us define and build the future of computing. The AWS Elastic Block Store (EBS) service delivers high performance…
Added 14 mins ago
Clinical Specialist, CST - Boston, MA
Medtronic
Boston, MA
Must Have: Minimum Requirements
Added 14 mins ago
Customer Experience Manager- EdTech
Accenture
Boston, MA
(If Associate Degree, must have minimum 6 years work experience)
Added 14 mins ago
O
Strategic Planning and Organization Program Manager
Oracle
Boston, MA
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…
Added 15 mins ago
Production Network Manager, Backbone Engineering
Meta
Boston, MA
Meta's global network, comprised of cutting-edge platforms, is looking for a Network Engineering Manager to join the Backbone and Edge Engineering team focused on our Software Defined…
Added 15 mins ago
Network Site Investments Manager
Meta
Boston, MA
The Network Site Investments Manager, Systems Analyst will act as the primary contact for Accounting & Finance, reporting, and providing financial forecasts while contracting for and…
Added 15 mins ago
AT
Technical Program Manager II
Akamai Technologies, Inc.
Boston, MA
- $100,700 to $181,300 USD / year
As a Technical Program Manager II, you will have end-to-end accountability for the delivery of assigned projects and programs. You will lead complex, cross-functional initiatives from…
Added 15 mins ago
Clinical Specialist, CRM- Boston
Medtronic
Boston, MA
The Clinical Specialist provides technical, clinical, educational, operational, and sales support for Cardiac Rhythm Management products and therapies. This role works directly with…
Added 15 mins ago
BC
Vice President, Enterprise Risk Management
Blue Cross Blue Shield of Massachusetts
Boston, MA
- $280,000 to $320,000 USD / year
· Technology Risk Reviews: Oversee technology risk program including review of technology infrastructure, sustainability, resilience and strategic goals and projects.
Added 15 mins ago
Applied AI Health System Engineer [Health Services-Provider] – Senior Manager
PwC
Boston, MA
What You Must Have
Added 15 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Boston, MA
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…
Added 15 mins ago
Manager, Network Deployment & Support
Meta
Boston, MA
Meta is seeking an experienced network deployment manager to lead Optical backbone deployment supporting Meta's global infrastructure. In this role, you will manage a team of network…

Accenture

Customer Experience Manager- EdTech

Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States