Jobs in the United States

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Added just now
Technical Product Management Intern - Summer 2027
GAIC Great American Insurance Company
Cincinnati, OH
Pursuing a degree in Management Information Systems, Business Analytics, Computer Science, or a related field
Added just now
OM
Business Intelligence Developer - Stevens Point, WI
Ortho Molecular Products, Inc
Stevens Point, WI
- $85,000 to $95,000 USD / year
We are seeking a Business Intelligence Developer, who will support and participate in the design and development process for creating and maintaining SQL Server BI stacks (SSIS, SSAS, SSRS)…
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Marine Engineering Intern
Fairbanks Morse Defense
Beloit, WI
Work in a team environment to design, develop, and deliver critical power systems for Marine Defense, including engines and generator sets for the Navy, Coast Guard, and Military Sealift…
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Patient Care Technician - Med Surg - PRN
Lifepoint Health
Benton, AR
…environment; rapid learning and navigation of multiple software systems; effective English communication (read/write/speak); ability to complete the Skills Competency Checklist within 90…
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UNAVAILABLE
Orange County Public Schools
ORLANDO, FL
Added 1 min ago
7166 TEMPORARY INSTRUCTOR: COMPUTER TECHNOLOGY
Greenville, SC
…the following elective tracks for specialized training in: Systems Administration (Microsoft sever administration), Network Administration (Cisco routing, network security, and Voice Over…
Added 1 min ago
MP
Restorative Practice Analyst
Monroe Public Schools
Monroe, MI
- $42,000 to $70,000 USD / year
Ability to navigate and use, with fidelity, sophisticated student data management systems, including Power School, PMT, and Kickboard.
Added 1 min ago
Quality Technician
douglas electrical components
Randolph, NJ
Familiarity with AS9100 / ISO 9001 quality systems, inspection records, and audit support.
Added 1 min ago
Phlebotomist
Southeast Medical Group
Suwanee, GA
Enter patient data and test requests into electronic health record (EHR) systems with a high degree of accuracy.
Added 1 min ago
Maintenance Specialist
Advanced Technology Services
United States- Peoria, IL
…mechanical, and electrical equipment improvements as well as complex systems as the employee’s job specialty requires. Provides troubleshooting support on equipment and technical support on…
Added 1 min ago
Research Development Specialist II, Vice President For Research (Hybrid)
UTMB
Galveston, TX
Experience with electronic submission and institutional routing systems
Added 1 min ago
Applications Systems Analyst (OnBase/OnPhase, Archibus, RightFax, CobbleStone) - ITS-Enterprise Performance
UTMB
Galveston, TX
…analysis and documentation of business and management problems for systems and programming requirements. Assist in providing solutions to problems utilizing more efficient operational…
Added 1 min ago
Senior Designer
Stellantis
Auburn Hills, MI
Maintain and manage design data within Product Data Management systems.
Added 1 min ago
Technical Manager STLA Large Platform
Stellantis
Auburn Hills, MI
Design, development, and validation of component and systems
Added 1 min ago
Software Engineer
Stellantis
Auburn Hills, MI
Collaborate with cross-functional teams to design and implement backend services that integrate with external systems and meet technical specifications.
Added 1 min ago
Process Improvement Professional
Humana
Chicago, IL · Arlington, VA · Atlanta, GA · Boston, MA · Charlotte, NC · Dallas, TX · Fort Lauderdale, FL · Louisville, KY · Nashville, TN · New York, NY · Tampa, FL
Integrate data and workflows across systems where possible to minimize manual effort and improve reporting consistency.
Added 1 min ago
Calypso CATT Specialist
Exadel
NY
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our…
Added 1 min ago
Research Analyst / Senior Research Analyst - SPRRU
International Monetary Fund
United States
Design, build, document, and maintain systems that ingest and transform external and internal data series, with close attention to source definitions, transformations, and vintages.
Added 1 min ago
BUSINESS ANALYST III
Inteplast Group
Hauppauge, NY
…management. This role manages large, complex datasets across multiple systems and translates them into actionable dashboards, KPI reporting, and analysis that drive commercial…
Added 2 mins ago
Customized Solutions Project Specialist
Subsea7
Houston, TX
Capture lessons learned and opportunities for improvement (OFIs) to enhance company systems, processes, and services.
Added 2 mins ago
Project Engineer II Moorings
Subsea7
Houston, TX
…engineering processes required to install offshore Mooring Systems for Oil & Gas Floating Structures – Semisubmersibles, FPSOs, etc. Compliance with and delivery against project plans,…
Added 2 mins ago
Senior Engineer Mooring
Subsea7
Houston, TX
Perform the engineering activities related to the preparation and offshore installation of anchor piles and mooring systems, including tow and hook-up of Host facility.
Added 2 mins ago
Senior Client Service Manager - Commercial Lines
Gallagher
Bloomfield Hills, MI
…and management of client and policy data using Gallagher’s systems. Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results. Manage multiple…
Added 2 mins ago
Business Development Manager – Semiconductor/ASIC/FPGA Solutions (remote)
Chelsea Search Group
Austin, TX
Candidates must possess excellent organizational skills, good English oral and written communications skills, and a high level of interpersonal skills · Must have strong technical documentation and verbal communication skills
Added 2 mins ago
Business Development Manager – Semiconductor/ASIC/FPGA Solutions (remote)
Chelsea Search Group
Boston, MA
Candidates must possess excellent organizational skills, good English oral and written communications skills, and a high level of interpersonal skills · Must have strong technical documentation and verbal communication skills

Accenture

Customer Experience Manager- EdTech

Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States