Jobs in the United States

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Interconnection Specialist
Westinghouse Electric Company, LLC
OTHER, MA
…track due dates and submittals per the requirements of the project agreements. Interface with the TO, ISO and PPA clients to ensure that they accomplish all items associated with telemetry,…
Added 1 min ago
Project Engineer
Farmer Holding Company
Ozark, MO
Assist the Project Manager and Superintendent with day-to-day project coordination and execution.
Added 2 mins ago
Marine Engineering Intern
Fairbanks Morse Defense
Beloit, WI
Work in a team environment to design, develop, and deliver critical power systems for Marine Defense, including engines and generator sets for the Navy, Coast Guard, and Military Sealift…
Added 3 mins ago
Maintenance Specialist
Advanced Technology Services
United States- Peoria, IL
· Trains and coaches less proficient technician. Assumes project manager responsibilities as assigned.
Added 3 mins ago
Technical Manager STLA Large Platform
Stellantis
Auburn Hills, MI
Design and Development of components/systems associated with Chassis, Propulsion, or Body through a full project cycle.
Added 6 mins ago
Senior Staff Geotechnical Engineer
Langan Engineering & Environmental Services
New Haven, CT
FE/EIT certification required;
Added 6 mins ago
A
BIM / VDC Digital Delivery
Actalent
Charlotte, NC
- $35 to $55 USD / hour
Are you the person everyone turns to when Revit models get complex, coordination challenges arise, or project teams need guidance on BIM best practices?We're looking for a BIM / VDC Digital…
Added 6 mins ago
A
Project Manager
Actalent
Waynesboro, GA
- $65 to $70 USD / hour
Job TitleProject Manager Nuclear (I&C, Electrical, Mechanical)Job DescriptionThis senior Project Manager role focuses on leading and delivering complex nuclear projects, with a strong…
Added 6 mins ago
A
Design Manager
Actalent
Des Moines, IA
- $110,000 to $140,000 USD / year
Job Title: Design ManagerJob DescriptionThe Design Manager leads and oversees design activities for assigned development projects, ensuring optimal functionality, strong aesthetics, and…
Added 7 mins ago
Micro-Mold Process Engineer
Accu-Mold Corp
Ankeny, IA
Work with the Design, Quality and Project Engineering teams to ensure that we are meeting our customers’ expectations. Attend meetings with both the customer as well as internal teams as…
Added 7 mins ago
Project Development Senior Project Manager
HDR
Orlando, FL
HDR is seeking an experienced Project Development Senior Project Manager to join our Michigan-based Power Generation team. As a Project Manager, you will be joining a highly capable,…
Added 8 mins ago
Integrated Management Systems (IMS) Coordinator
Daifuku
REYNOLDSBURG, OH
Daifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The company is…
Added 8 mins ago
Sr. Director, Project Management
Y-Prime, LLC
Malvern, PA
Maintain a consistent process through which Portfolio Directors provide timely, structured feedback on Project Manager effectiveness
Added 10 mins ago
AW
Associate Distribution Engineer
Aquarion Water Company
Bridgeport, CT
- $90,000 to $111,000 USD / year
Good written and oral communication skills; and must have ability to complete projects with minimal technical supervision · All vendors must have a current and fully executed MSA on file before submitting candidates
Added 11 mins ago
OC
Senior Business Intelligence Analyst
Olympus Corporation of the Americas
Center Valley, PA
- $94,580 to $132,412 USD / year
This role is a highly experienced individual contributor within the OAI Commercial Operations team responsible for the design, development, governance, deployment, and support of complex…
Added 11 mins ago
OC
Enterprise Architect (Product Development & Regulatory Compliance)
Olympus Corporation of the Americas
Center Valley, PA
- $134,666 to $188,532 USD / year
…post-market surveillance. It ensures solutions are compliant-by-design, secure-by-design, and increasingly intelligent through AI and automation, while aligned to Olympus’ business strategy…
Added 11 mins ago
Sales Operations Manager
Skillcloud HCM
Boca Raton, FL
…flooring and technical solutions serving the architecture and design, mission-critical, and commercial construction industries. Known for quality, technical expertise, innovation, and a…
Added 12 mins ago
Project Development Senior Project Manager
HDR
Orlando, FL
HDR is seeking an experienced Project Development Senior Project Manager to join our Michigan-based Power Generation team. As a Project Manager, you will be joining a highly capable,…
Added 12 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Jefferson City, MO
The Senior Client Engagement Manager (Post-Pay) is the primary client-facing lead responsible for translating payer needs into clear, complete, and implementable requirements across the…
Added 12 mins ago
Communications Manager
ALL SAINTS EPISCOPAL SCHOOL OF FORT WORTH
Fort Worth, TX
Experience in project management, including oversight of publication design and production.
Added 14 mins ago
Rail Co-op Spring 2027
State of Massachusetts
10 Park Plaza, MA
* Must have good communications skills
Added 14 mins ago
Regional Planning Coordinator Co-op- Spring 2027
State of Massachusetts
10 Park Plaza, MA
…Transit Authority (MBTA). Position Summary Reporting to the Manager of MPO Activities, the Co-Op will be responsible for supporting a wide variety of projects related to regional and…
Added 14 mins ago
Sr Adv Test Manufacturing Engineer
Honeywell Technologies
Acton, MA
YOU MUST HAVE
Added 14 mins ago
Senior Construction Manager
Utilities Service, LLC
Auburn, MA
Asplundh Engineering Services (AES) is immediately seeking a Senior Construction Manager to provide leadership and oversight for complex electric utility transmission, distribution,…
Added 14 mins ago
BM
Associate, QC Analytical, Cell Therapy
Bristol Myers Squibb
Devens, MA
- $36.9 to $44.71 USD / hour
Support document revision, project, CAPA and deviation/ investigation related tasks and/ or continuous improvement efforts.

Accenture

Customer Experience Manager- EdTech

Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States