Jobs in the United States

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Added 1 min ago
Program Manager, Third Party Risk Management
SEI Investments Company
Oaks, PA
…Management (TPRM) program that supports regulatory expectations, client requirements, and business objectives across the…
Added 1 min ago
DE
Manager, Product Software Engineering - Frontend
Disney Entertainment & Sports LLC
New York, NY
- $182,400 to $244,600 USD / year
We’re looking for an experienced Software Engineering Manager to lead the JavaScript client experience across web and connected-device surfaces. This team builds the interfaces that…
Added 1 min ago
Principal Software Development Engineer in Test
Disney Entertainment & Sports LLC
New York, NY · Glendale, CA
…role also expects the versatility to step into front-end or client-side test automation when priorities require it, though backend services remain the primary and dominant…
Added 1 min ago
A
BIM / VDC Digital Delivery
Actalent
Charlotte, NC
- $35 to $55 USD / hour
…how projects are designed, coordinated, and delivered.You'll partner with project managers, design teams, and leadership to oversee BIM and VDC processes on complex, multidisciplinary…
Added 1 min ago
Mechanical Engineer
Actalent
Marietta, OH
Partner closely with electrical, controls, manufacturing, and quality teams throughout the product development lifecycle.
Added 1 min ago
A
Electrical Engineer
Actalent
Marietta, OH
- $41.15 USD / hour
Partner with manufacturing and supplier teams on system integration, hardware validation, and system-level verification activities.
Added 1 min ago
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Animal Surgical Technician
Actalent
Minneapolis, MN
- $28 to $30 USD / hour
Partner with preclinical investigators and veterinarians to assist with surgeries, dosing, anesthesia support, post-operative care, and monitoring of animal studies.
Added 2 mins ago
Recruiter
OnTrack Staffing
Addison, TX
…candidates while ensuring compliance with company policies and client…
Added 2 mins ago
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Commercial Graduate Program, Fitch Solutions, New York - 2027
Fitch Group
New York, NY
- $79,000 USD / year
For decades, Fitch Solutions has been the trusted partner for the world’s leading financial institutions and corporations. We provide the indispensable insights, robust data, and powerful…
Added 2 mins ago
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Transfer Agency Shareholder Services, Senior Associate
State Street
Quincy, MA
- $52,000 to $84,760 USD / year
Must have 1 – 3 years of mutual fund operations experience
Added 3 mins ago
Sr. Director, Project Management
Y-Prime, LLC
Malvern, PA
Partner with Product, Engineering, Quality, Solutions Delivery, Customer Experience, and other functions to improve end-to-end delivery performance and the client experience
Added 4 mins ago
Client Care Manager
BAYADA Home Health Care
Winter Park, FL
Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Added 5 mins ago
Manager, Account Based Marketing
Aprio
Atlanta, GA
…paid media, web, go-to-market (GTM), business development, and client advisors to bring each campaign to life. Just as important, this is a role for a marketer who treats AI as central to…
Added 5 mins ago
Customer Service Specialist
Sherwin-Williams
Lower Burrell, PA
Must have a valid, unrestricted Driver’s License
Added 5 mins ago
Customer Service Specialist
Sherwin-Williams
Latham, NY
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 5 mins ago
Customer Service Specialist
Sherwin-Williams
Queensbury, NY
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 5 mins ago
Bilingual Branch Wholesale Product Specialist (Spanish)
Sherwin-Williams
Washington, DC
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 5 mins ago
S
Customer Service Specialist
Sherwin-Williams
Milwaukee, WI
- $18.3 USD / hour
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 5 mins ago
VP
Lead Veterinary Receptionist
Veterinary Practice Partners
Boston, MA
- $20 to $25 USD / hour
…appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient…
Added 5 mins ago
Revenue Operations Manager
TIMES PUBLISHING COMPANY
Saint Petersburg, FL
…platforms (Meta, Basis, Reddit, Google Ads and others) and client CRM data so performance ties back to client goals and…
Added 6 mins ago
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Senior Living Physical Therapist Assistant Per Diem
UnitedHealth Group
Hermitage, PA
- $52,417 to $78,625 USD / year
Explore opportunities with LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to…
Added 6 mins ago
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Occupational Therapist
UnitedHealth Group
Cambridge, MD
- $84,442 to $126,644 USD / year
Explore opportunities with HomeCall, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses,…
Added 7 mins ago
O
Commercial Counsel
Ontic
Austin, TX
- $150,000 to $170,000 USD / year
…fast-moving environment. You will manage multiple enterprise client matters from intake through signature, work with sophisticated counterparties and internal stakeholders, and provide…
Added 7 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Jefferson City, MO
+ Partner with the Business Analyst to translate client needs into detailed requirements, process flows, user stories, acceptance criteria, data specifications, and configuration decisions.
Added 7 mins ago
A
Environmental Technician II
AECOM
Jacksonville, FL
- $23 to $27 USD / hour
May gather and maintain specified records of scientific data for supervisor, including but not limited to environmental sampling, operations and maintenance and inspections at client sites.

Accenture

Customer Experience Manager- EdTech

Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States