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Added 3 mins ago
Personal Banking - Relationship Banker I
NBH Bank
St. George, UT
As a Relationship Banker I, you will have an opportunity to meet and provide exceptional client service to a diverse audience. This will include responsibility for a variety of tasks…
Added 4 mins ago
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Retail Part Time Store Associate
The ODP Group
Rockford, IL
- Part-time
As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through…
Added 7 mins ago
D
Business Development Associate
DIGIOFFICE
Atlanta, GA
- $70,000 to $100,000 USD / year
Conduct market research to understand client technology stacks, hiring challenges, and project timelines
Added 8 mins ago
SS
Alternative Ops Fund Accounting, Associate 2
State Street
Berwyn, PA
- $41,600 to $66,560 USD / year
This Associate 2 position is within the Private Equity Fund Services Business Unit of the State Street Alternative Investment Services (AIS) group, a recognized industry-leading provider of…
Added 8 mins ago
SS
Client Support, Senior Associate, State Street Investment Management
State Street
Quincy, MA
- $52,000 to $84,760 USD / year
State Street Investment Management, the asset management division of State Street Corporation, is seeking a Client Support Senior Associate. This position reports to the Client Support…
Added 10 mins ago
Delivery Assistant
Best Buy
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Provide a seamless client experience by advising on product placement and giving recommendations regarding products, services and content
Added 11 mins ago
Senior Registered Client Associate
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Added 13 mins ago
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- $16 USD / hour
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Added 13 mins ago
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Bilingual Samsung Experience Consultant Lead
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- $25 USD / hour
Become a Full-Time Bilingual Retail Sales Associate* for Samsung Electronics America (SEA)!
Added 13 mins ago
CHIEF ENGINEER
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Monitoring and tracking of expenditures for contract services, maintenance and building capital section.
Added 17 mins ago
Associate Project Manager
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Conshohocken, PA
We are seeking an entry-level, analytically-oriented Associate Project Manager to join our team! Our ideal candidate is someone who thrives in a fast-paced and dynamic environment, and…
Added 17 mins ago
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Senior Provider Engagement Specialist
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- $72,800 to $130,000 USD / year
…operational information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements…
Added 17 mins ago
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Senior Provider Engagement Specialist
UnitedHealth Group
Knoxville, TN
- $72,800 to $130,000 USD / year
…operational information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements…
Added 17 mins ago
Local New Business Developer - USBL - US
Sysco New Orleans (Division of USA II)
United States
By working with the collective sales team, LNBD will coordinate proposal process for local contracts (LC2) that speaks to the client’s needs, concerns and objectives
Added 17 mins ago
Associate, Brokerage
US AMR-Jones Lang LaSalle Americas, Inc.
Stamford, CT
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
Added 17 mins ago
RME Operator
US AMR-Jones Lang LaSalle Americas, Inc.
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
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…engineering excellence, trusted relationships, and exceptional client service throughout the Southeast. Now, as Lowe Engineers, A Part of MacKay, we're building on that legacy as part of a…
Added 20 mins ago
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Electronic Referral Intake Associate
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Pennsauken, NJ
- $20.67 USD / hour
The Intake Associate plays a critical role to drive the company’s success in helping more patients get our high-quality care in the comfort of their homes. You are the face of the company,…
Added 21 mins ago
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Associate Director - GenAI Solution Architect
Cognizant
Somerset, NJ
- $140,000 to $160,000 USD / year
…collaboratively with business, engineering, architecture, and technology teams to build cloud-native AI solutions leveraging LLMs, AI agents, orchestration frameworks, APIs, microservices,…
Added 21 mins ago
QD
Medical Laboratory Scientist II- Chemistry and Hematology
Quest Diagnostics Inc
Hackensack, NJ
- $32 to $50.73 USD / hour
BS/BA in Medical Technology, Chemistry or Biology, or Associates degree in a Laboratory Science or Medical Technology, or Previously qualified as a Technologist under 42 CFR 493. 1433…
Added 21 mins ago
MAINTENANCE WORKER & INFORMATION TECHNOLOGY/SERVICES
UHS
CENTRE HALL, PA
Maintenance Technician with Information Technology/Services Duties Opportunity
Added 24 mins ago
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Eligibility Specialist (FNS)
Union County
Monroe, NC
- $24.55 to $36.83 USD / hour
Associate’s Degree from an accredited college/university in Human Services Technology, Social Services, Business Administration, or a closely related curriculum and eligibility…
Added 25 mins ago
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ROUTE DRIVER - SMARTSERVICE (FULL TIME)
Compass Group
Lakewood, NJ
- $23 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 25 mins ago
RD
Billing Associate
RR Donnelley
Wheeling, WV
- $35,400 to $48,800 USD / year
The Billing Associate provides a variety of administrative support functions to a site, office and/or client, which may include tasks such as expense reports, time entry, invoice entry,…
Added 25 mins ago
RD
Sr. Reprographics Associate
RR Donnelley
Los Angeles, CA
- $19.13 to $26.44 USD / hour
The Sr. Reprographics Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics…

Closed listing

Accenture

Customer Experience Manager- EdTech

Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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