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Added 2 mins ago
G
Senior Preconstruction Manager - Mechanical Construction
GPAC
Saint Louis, MO
- $130,000 to $180,000 USD / year
The ideal candidate brings a strong mechanical construction background, technical estimating experience, and the ability to work directly with owners, general contractors, engineers, and…
Added 2 mins ago
G
Preconstruction Manager - Mechanical Construction
GPAC
Saint Louis, MO
- $105,000 to $135,000 USD / year
Are you a mechanical estimator or preconstruction professional looking to take on more responsibility in project development? A well-established mechanical contractor in the St. Louis area…
Added 3 mins ago
Technical Lead
City of New York
Brooklyn, NY
OTI is seeking a highly skilled Technical Lead to deliver mission-critical City applications to our constituents and City agencies while leveraging modern engineering practices, automation,…
Added 3 mins ago
Project Manager, Flood Risk
City of New York
New York City, NY
The Project Manager, Flood Risk (“PM”) will be a key member of the BCR team and will support BCRs flood risk analysis for coastal resilience, management of the coastal mapping program (a…
Added 3 mins ago
Quality Management Specialist, Bureau of Hepatitis, HIV, and STI
City of New York
Long Island City, NY
Reporting to the Manager of Behavioral Health Services, the Quality Management Specialist (Civil Service Title: City Research Scientist I) in the Quality Management & Program Implementation…
Added 3 mins ago
Director of Contract Management, Bureau of Division Management
City of New York
Long Island City, NY
- Provide technical assistance and guidance to the Division's program offices on contract-related matters.
Added 3 mins ago
Project Manager for the Division of Program Policy & Innovation (CHAP Program)
City of New York
New York City, NY
…integrity and compliance, manage the selection of contracts for project-based rental assistance and improve outcomes for program participants beyond affordable housing. Risk Management…
Added 4 mins ago
Project Manager
HTC Global Services Inc
Dimondale, MI
Job Title : Senior IT Project Manager – Government / Technical Integration Position Overview
Added 4 mins ago
Tooling Manager
Adecco US, Inc.
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Strong understanding of manufacturing processes, tooling systems, and project coordination.
Added 4 mins ago
ASSISTANT MANAGER/PAYABLE ACCOUNTING
Central Michigan University
Mount Pleasant, MI
ASSISTANT MANAGER/PAYABLE ACCOUNTING Position Number: S-3999 Position Summary: Responsible for assisting with the operations, accounting and compliance of the Payable Accounting office.…
Added 5 mins ago
Software Engineer Lead
Michigan State University Federal Credit Union
East Lansing, MI
…MSUFCU-owned websites, digital banking applications, core banking systems, financial mobile and web-based applications in partnership with Reseda Group, as well as other internal systems…
Added 5 mins ago
Project Manager
Michigan State University(MSU)
East Lansing, MI
…ultrafast transmission and multibeam scanning electron microscope systems, integrating electron sources, lasers, radio-frequency beam manipulation, precision timing, digital acquisition and…
Added 5 mins ago
Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Ann Arbor, MI
Black & Veatch has an exciting opportunitywithin ourInfrastructure Advisory Technical Delivery Team. The Geothermal Senior Consultant serves as a hands-on technical lead supporting…
Added 5 mins ago
SAP - Tech Arch - BASIS Manager - Consulting - Location OPEN
EY
Detroit, MI · Lansing, MI · Grand Rapids, MI · Southfield, MI
…digital era with confidence. Our method goes beyond implementing systems - we take a holistic, business‑first view that connects strategy, customer value, user experience, processes and…
Added 5 mins ago
SDC SE/Digital Engineering---Manager
EY
Lansing, MI · Detroit, MI · Grand Rapids, MI · Southfield, MI
As a Manager in the Service Delivery Center, you will balance hands-on software engineering with project leadership and delivery accountability. You will guide multidisciplinary teams…
Added 5 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Lansing, MI
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 5 mins ago
Senior Proposal Manager
Maximus
Lansing, MI
Manages project teams and provides technical guidance and strategy to employees, colleagues and/or customers
Added 5 mins ago
Systems Administrator – Kiteworks
SitusAMC
Lansing, MI
Support infrastructure workstreams on site and project development efforts, providing solution design input, effort estimates, and technical risk assessment during the planning phase.
Added 5 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Lansing, MI
…works closely with senior/executive leadership, Physicians and technical staff within the Enterprise and within strategic hospital partners, to identify, prioritize, and deliver large and…
Added 5 mins ago
C
Program Manager, EBMS
CBRE
Lansing, MI
- $105,000 to $115,000 USD / year
Be the EBMS technical SME to assist Amazon’sGeneral Construction Manager
Added 5 mins ago
EM
Entegral Data Analyst Sr.
Enterprise Mobility
Lansing, MI
- $101,500 to $124,400 USD / year
Serve as a project manager for various company wide projects
Added 5 mins ago
Senior Project Manager - Hybrid - In Person Interview
MSys Inc.
Dimondale, MI
This position is for a Senior Project Manager (PM3) to assist the State of Michigan Project Management Office supporting Michigan Department of Treasury with a multi-year high priority…
Added 5 mins ago
Project Specialist - Iron Mountain, MI
Hubbell Power Systems
Iron Mountain, MI
The Project Specialist is responsible for providing technical guidance to engineering, design, project management, and manufacturing teams with a focus on electrical design.
Added 5 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Lansing, MI
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 15 mins ago
CW
Safety Analyst
Clean Water Services
Hillsboro, OR
- $39.07 to $53.72 USD / hour
…assistance related to Job Safety Analysis (JSA) processes. Reviews project designs and provides safety input for new construction projects; inspects work to ensure conformance with CWS…

Closed listing

Accenture

Customer Experience Manager- EdTech

Chicago, IL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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