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Added 1 min ago
Product Manager
AEVEX
Baltimore, MD
The Mission Support Center (MSC) Product Manager owns the development, delivery, and improvement of the company’s centralized operational support capability. Treating the MSC as a product,…
Added 3 mins ago
FM
Case Manager RN - Travel Nurse
Fusion Medical Staffing
Cape Coral, FL
- $1,736.18 to $1,847 USD / week
Fusion Medical Staffing is seeking a Case Manager RN for a 13-week travel assignment in Cape Coral, FL. As a member of our team, you'll have the opportunity to make a positive impact on the…
Added 4 mins ago
A
Technical Program Manager
Actalent
Mukilteo, WA
- $140,000 to $160,000 USD / year
Job Title: Technical Program Manager Defense SystemsPlacement Type: Direct Placement FTELocation: 100% Onsite Job DescriptionThis role leads complex aerospace and defense programs that…
Added 4 mins ago
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Remote PCB Layout Engineer (Cadence Needed)
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Waukesha, WI
- $50 to $75 USD / hour
Partner with hardware and signal integrity/power integrity engineers to develop constraints, perform pre- and post-layout simulations, and design power delivery networks.
Added 5 mins ago
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Sr Cybersecurity Manager
NETGEAR
San Jose, CA
- $200,000 to $230,000 USD / year
NETGEAR is seeking a Senior Cybersecurity Program Manager to lead cross-functional security initiatives across products, cloud services, enterprise systems, and operations. This role…
Added 6 mins ago
HR Business Partner, U.S. Medical Device Services
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…leaders on goal setting, performance evaluations, feedback delivery, and employee development…
Added 6 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
St. Louis, MO
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
Added 6 mins ago
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Agentic Commerce Senior Manager | GEO & Search
Accenture
St. Louis, MO
- $132,500 to $338,300 USD / year
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Added 7 mins ago
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Regional Maintenance Manager
CBRE
Jefferson City, MO
- $200,000 to $210,000 USD / year
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Added 7 mins ago
Pharmacy Technician Refill Authorization
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Jefferson City, MO
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 7 mins ago
Network Development Manager
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Added 7 mins ago
Buyer I or II
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Jefferson City, MO
…services require more functional knowledge of the clinical and/or technical aspects of requested items. The position handles specialized purchasing processes and is a subject matter expert…
Added 7 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Jefferson City, MO
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Added 7 mins ago
Pharmacy Technician Central Fulfillment
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Jefferson City, MO
…technicians work collaboratively to support safe, accurate home delivery of prescribed medications. This on‑site, warehouse‑style role supports prescription preparation and fulfillment in a…
Added 7 mins ago
Archer IRM Developer / Administrator
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…Archer Advanced Workflow, Data Driven Events (DDE), Data Feed Manager, REST APIs, and platform administration. Experience within banking or financial services and regulated GRC environments…
Added 7 mins ago
Parts Clerk
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Kansas City, MO
Recommend layout improvements to the parts department manager and assist in physical rearrangement of layout
Added 7 mins ago
Product Manager - Technical
Intermountain Health
Jefferson City, MO
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 8 mins ago
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Principal Network Project/Program Manager (Government)
AT&T Mobility Services LLC
Remote, United States
- $143,800 to $215,800 USD / year
A high-visibility individual-contributor role managing a portfolio within a large, long-term public–private technology program serving public safety. Owns execution oversight, milestone…
Added 8 mins ago
Manufacturing Engineering Supervisor
Emerson
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…in Elyria, Ohio. Reporting to the Manufacturing Engineering Manager, this role is responsible for ensuring effective day-to-day engineering support for production operations while advancing…
Added 8 mins ago
Admin Specialist 4 - Operations/Procurement (Open until filled)
TIGARD-TUALATIN SD 23J
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Monitor and track goods in transit to ensure timely delivery
Added 9 mins ago
Dams Risk Lead
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The person in this position will coordinate projects with HDR’s National Technical Lead for Dam Safety and Risk and coordinate with subject matter experts in inter-related disciplines such…
Added 9 mins ago
Technical Program Manager, AWS Security & Risk Compliance, AWS Security Risk & Compliance
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At AWS, Security is priority zero. As part of the Amazon Web Services (AWS) Security team, we are looking for a Technical Program Manager who is passionate about how AWS identifies,…
Added 9 mins ago
Multi-Site EHS Manager II
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As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most…
Added 9 mins ago
SPO Senior Superintendent - Concrete
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New York, NY · Bridgewater, NJ · Pittsburgh, PA · Philadelphia, PA
Oversee jobsite safety program in collaboration with EH&S team to support SPO team members and Trades to comply with standards and applicable safety codes and regulations.
Added 9 mins ago
Community Affairs Manager
Nscale
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Work closely with program and contractor teams to ensure community engagement is embedded in delivery.

Closed listing

Accenture

Customer Experience Manager- EdTech

Chicago, IL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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