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Added 11 mins ago
B&
Operations Manager
Birge & Held Group LLC
Mccordsville, IN
- $75,000 to $82,000 USD / year
The Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb…
Added 14 mins ago
Payroll and HR Operations Specialist
Enclave Companies, LLC
St Louis Park, MN · West Fargo, ND
Partner with the Senior Manager of HR Operations, HRIS Analyst, and HR Specialist on payroll and compliance-related process improvement initiatives
Added 16 mins ago
FC
Small Business Navigator
Frederick County Government
Frederick, MD
- $91,314.33 to $155,234.36 USD / year
This position serves as the lead coordinator and project manager for Division of Planning and Permitting, overseeing planning, development review, zoning, permitting and inspection…
Added 19 mins ago
Analyst II - Security
Ally Bank
Charlotte, NC
Manages the Ally Financial Physical Security Program, ensuring the safety and security of the workforce.
Added 22 mins ago
A
Project and Commercial Manager
Arup
Sacramento, CA
- $115,000 to $125,000 USD / year
Our Program, Project and Commercial Management (PPM) team works across some of the most exciting and complex projects in infrastructure, transportation, science and industry, technology,…
Added 22 mins ago
CA
Exempt to Permanent - Program Specialist (2913) – Citywide (169050)
City and County of San Francisco
San Francisco, CA
- $105,612 to $128,362 USD / year
The 2913 Program Specialist is used by In Home Supportive Services (IHSS), County Adult Assistance Program (CAAP), CalWORKs, Workforce Development (WDD), Family and Children’s Services…
Added 23 mins ago
Senior Manager, Safety & Facilities
Technical Safety Services
San Diego, CA
At Technical Safety Services (TSS), protecting our people is essential to supporting the customers who depend on us. As Senior Manager, Safety & Facilities, you’ll own our safety programs…
Added 23 mins ago
Project Administrator II
General Atomics
San Diego, CA
Reporting to the Manager of Strategic Planning, this position is responsible for analyzing and optimizing a range of business and technical processes. Strategic planning and financial…
Added 25 mins ago
Associate Director of Employer Relations - Center for Career Development and Academic Exploration - UTK
University of Tennessee
Knoxville, TN
Provide strategic leadership for the Elite Partners Program, serving as the primary relationship manager for the Center's highest-level employer partners
Added 25 mins ago
Software Engineer
Holley Performance
Bowling Green, KY
The Software Engineer owns the development and implementation of assigned features and components within our enterprise eCommerce platform, delivering scalable, high-quality solutions that…
Added 57 mins ago
HC
Senior Care Manager - Adult Intensive Services
Howard Center
Burlington, VT
- From $24.34 USD / hour
Complete projects to support program development, data collection and analysis
Added 1 hour ago
Senior Software Engineer - Developer Experience, Android
DoorDash USA
San Francisco, CA · Sunnyvale, CA · Los Angeles, CA · Seattle, WA · NY
Our mission is to provide a world-class development experience that makes DoorDash's mobile engineers among the most productive in the industry. We achieve this by creating the libraries,…
Added 1 hour ago
TA
Space Domain Awareness and Directed Energy Analyst
The Aerospace Corpor
Colorado Springs, CO
- $86,600 to $150,400 USD / year
…expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span…
Added 1 hour ago
TT
Vice President, Total Rewards
Travere Therapeutics
Denver, CO
- $285,000 to $385,000 USD / year
…serves as a strategic advisor to the Chief People Officer and senior leaders. The role partners closely with Finance and Legal on executive compensation, workforce investments and…
Added 1 hour ago
Chief Compliance Officer
Bonneville Power Administration
Portland, OR
Added 2 hours ago
CCaaS Platform Lead
Carnival Corporation
Fort Lauderdale, FL
Princess Cruises is seeking a highly experienced Senior Manager, CCaaS Platform & Architecture to lead the strategy, governance, architecture, and operational oversight of our global NICE…
Added 2 hours ago
Senior Director, Human Resources Business Partner LIRR Railroad
MTA
Jamaica, NY
The Senior Director, HR Business Partner (HRBP ) role will support and provide oversight and direction to a team responsible for the implementation of a full range of HR activities across…
Added 2 hours ago
NL
Nurse Manager (FGP) - Brooklyn, Multispecialty Surgery
NYU Langone Medical Center
Brooklyn, NY
- $143,000 to $194,528.13 USD / year
We have an exciting opportunity to join our team as a Nurse Manager (FGP) - Brooklyn, Multispecialty.
Added 2 hours ago
Customer Experience Manager- EdTech
Accenture
New York City, NY · Albany, NY
…purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like…
Added 2 hours ago
Senior Automation Manager
S&P Global
New York, NY
Drive strategic projects as assigned by leadership, providing exposure to high-visibility initiatives and senior stakeholders across the organization
Added 2 hours ago
Manager, Tech Risk & Analysis
Capital One
New York, NY
As a Manager on the Process Risk Optimization (PRO) Team, you will be responsible for working with business partners to proactively identify and lead risk mitigation solutions for Capital…
Added 2 hours ago
Executive Support Coordinator
TD Bank
New York, NY
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
Director Individuals and Corporations (I&C) NY
MTA
New York, NY
…Operations, and I&C work. Serves as Metro-North's Code Compliance Manager and liaison with MTA Construction & Development (MTA C&D) on fire, accessibility, and code compliance…
Added 2 hours ago
NL
Nurse Manager- Hematology, Oncology, BMT
NYU Langone Medical Center
New York, NY
- $150,799.99 to $169,260 USD / year
We have an exciting opportunity to join our team as a Nurse Manager- Hematology, Oncology, BMT.
Added 2 hours ago
Early Career Program Management Lead
Citigroup
New York, NY
The Early Career Program Manager serves as the primary talent advisor and program lead for assigned Banking franchises, overseeing the end-to-end Analyst and Associate experience. This role…

Closed listing

Accenture

Customer Experience Manager- EdTech

Overland Park, KS, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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