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Added 19 mins ago
DH
Senior Account Executive, BioPharma
Definitive Healthcare, US
Remote, United States
- $112,000 to $168,000 USD / year
We’re looking for a seasoned Senior Account Executive to own retention and growth across a portfolio of our largest and most complex existing BioPharma accounts. You’ll serve as the…
Added 22 mins ago
Software Product Manager IV
Applied Materials
Santa Clara, CA
The Product Manager in the Lab D&A team is responsible for the strategy, roadmap, and delivery of digital solutions for lab operations that drive automation, data integrity, and operational…
Added 22 mins ago
Senior Finance Manager (M5)
Applied Materials
Santa Clara, CA
Oversee the design and delivery of finance policy and accounting training programs
Added 22 mins ago
MT
Global Account Sales Manager
Micron Technology, Inc.
San Jose, CA
- $172,200 to $293,300 USD / year
As a Global Account Sales Manager, you will join an international sales team that jointly manages and enhances one of Micron's major customer accounts. Your primary focus will be on…
Added 23 mins ago
Senior Lead Advanced Analytics & Program Management, Supply Chain Transformation
SanDisk
Milpitas, CA
We are seeking a highly experienced Senior Lead Program Manager to lead strategic digital transformation initiatives across Global Supply Chain and Operations. This role will drive…
Added 23 mins ago
EG
Senior Defense Systems Program Manager
Eliassen Group
Carlsbad, CA
- $100 to $125 USD / hour
Our client seeks a senior, technically oriented Defense Systems Program Manager to own complex sensing-related programs and potentially a broader portfolio. The role requires a technical…
Added 25 mins ago
Portfolio Operations Leader, Senior Manager
Booz Allen Hamilton_United States
McLean, VA
Project Management Institute (PMI) Portfolio Management Professional (PfMP) or Program Management Professional (PgMP), or SAFe Lean Portfolio Manager (LPM) Certification
Added 27 mins ago
Manager, Enterprise & Integration Architect
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ · West Chester, PA · Palm Beach Gardens, FL · Warsaw, IN · Raritan, NJ
· Assess major programs and platform proposals, surface cross-domain impacts, develop options and trade-offs, and provide evidence-based recommendations to senior leaders.
Added 31 mins ago
Senior Manager, Marketing Technology
Berkshire Hathaway Specialty Insurance
Boston, MA
BHSI has an exciting opportunity for a Senior Manager, Marketing Technology to join our team in Boston. Berxi (Berxi.com) and Berkshire Hathaway Travel Protection (bhtp.com) are…
Added 41 mins ago
Lead Digital Product Manager
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · COLUMBUS, OH
Wells Fargo is seeking a Lead Digital Product Manager (L2 Product Area Owner) within Branch Systems & Transformation Technology, part of Consumer Technology. Learn more about the career…
Added 47 mins ago
DH
Senior Manager, Health Plan Operations
Devoted Health Services, Inc
Remote, United States
- $110,500 to $150,000 USD / year
…practices. As part of this function, the Business Operations Senior Manager is responsible for ensuring the success of Payment Integrity (PI)’s programs and…
Added 1 hour ago
SO
Senior .Net Developer (Software Development Specialist 4 - PN 20014439)
State of Ohio
Columbus, OH
- $46 to $48.28 USD / hour
We are seeking a Senior .NET Developer (Software Development Specialist 4) to help design, develop, modernize, and support enterprise applications and digital services. In this role, you'll…
Added 1 hour ago
Real Estate Program Manager
Nokia
United States
The Real Estate Program Manager will lead program-level coordination of Nokia’s lab consolidation and relocation initiatives. The role will bring together Business, R&D IT, Real Estate,…
Added 1 hour ago
Strategy & Operations Manager (IC)
CVS Health
Springfield, IL
Create compelling content for internal forums (e.g., townhalls, virtual leadership conferences, senior executive leadership) and high-visibility external events (e.g., sales summits, broker…
Added 1 hour ago
Sr. Partner Sales Manager, Retail, Restaurants, CPG
Amazon
Chicago, IL
The Partner Sales Manager (PSM) is a quota-carrying sales professional responsible for driving partner-delivered revenue across an industry aligned territory. This role demands pipeline…
Added 1 hour ago
Operations Support Manager
CGI Technologies and Solutions, Inc.
Chicago, IL
We are looking for a high-impact Senior Consultant, Operations Management to join our Chicago Business Unit Operations team and support the success of a growing, flagship Business Unit…
Added 1 hour ago
TT
Vice President, Total Rewards
Travere Therapeutics
Denver, CO
- $285,000 to $385,000 USD / year
…serves as a strategic advisor to the Chief People Officer and senior leaders. The role partners closely with Finance and Legal on executive compensation, workforce investments and…
Added 2 hours ago
Head Universal Banker - Eastchester Branch
Citigroup
Eastchester, NY
Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi’s business plan goals
Added 2 hours ago
Senior Director, Human Resources Business Partner LIRR Railroad
MTA
Jamaica, NY
The Senior Director, HR Business Partner (HRBP ) role will support and provide oversight and direction to a team responsible for the implementation of a full range of HR activities across…
Added 2 hours ago
M
Manager, New Car Engineering
MTA
Brooklyn, NY
- From $115,252 USD / year
This position will report to the Senior Director, New Car Technology and be responsible for all engineering aspects of electrical/mechanical systems design for new car procurement(s) from…
Added 2 hours ago
M
Manager, SMS Standards and Procedures
MTA
Brooklyn, NY
- From $115,252 USD / year
This position is responsible for the development of the Scheduled Maintenance System (SMS) program for all revenue fleets. The incumbent will manage a staff of engineers to establish…
Added 2 hours ago
Customer Experience Manager- EdTech
Accenture
New York City, NY · Albany, NY
…instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each…
Added 2 hours ago
Sr Risk Manager, Amazon Business Payments & Lending
Amazon
New York, NY
The Opportunity: We're looking for a Sr. Risk Manager who'll own the end to end credit strategy for new marketplace launches in the WW Pay-by-Invoice lending portfolio - a high impact role…
Added 2 hours ago
Brand Manager, Premium Fashion Concierge
Amazon
New York, NY
We are looking for a results-driven Brand Manager (BM) to join Amazon Fashion's exciting and fast-paced Premium Fashion Concierge (PFC) team. This individual will own the end-to-end…
Added 2 hours ago
Director Individuals and Corporations (I&C) NY
MTA
New York, NY
…Operations, and I&C work. Serves as Metro-North's Code Compliance Manager and liaison with MTA Construction & Development (MTA C&D) on fire, accessibility, and code compliance…

Closed listing

Accenture

Customer Experience Manager- EdTech

Overland Park, KS, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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