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Added 1 min ago
Administrative Assistant
Bohler
United States
File project documents, track tasks, and maintain accurate records in project management systems
Added 1 min ago
R
Service Delivery Coordinator
Revivn
Brooklyn, NY
- $68,500 to $72,000 USD / year
Experience with a ticketing or project management tool
Added 1 min ago
Regional Pharmacy Operations Supervisor (Hybrid)
Florida Cancer Specialists & Research Institute, LLC
Remote, United States
…trainers and their duties when needed, as well as change and Project…
Added 2 mins ago
Services Business Execution Associate, AVP
Citibank, N.A.
United States
…targets vs progress made, AI automation, headcount and expense management, identifying and executing new initiatives to improve profitability, communicating with stakeholders, and ensuring…
Added 2 mins ago
Associate Finance Tax Analyst
Citibank, N.A.
United States
Act as a tax information reporting specialist to execute operational and project initiatives
Added 3 mins ago
Associate Director, Practice Builder
Default Brand
Billings, MT
Ulteig is seeking an experienced people and business leader to serve as Associate Director, Practice Builder within the Power business. This role leads the operational integration,…
Added 4 mins ago
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Associate, QC Analytical Cell Therapy - Summit West NJ
Military Spouse Jobs & VetJobs
United States
- $34.28 to $41.55 USD / hour
The Associate position is responsible for performing testing of in-process, final product, and stability samples in accordance with BMS policies, standards, procedures, and Global…
Added 4 mins ago
Patient Safety Associate
Duke Health
Durham, NC
Supports project management activities and/or works with project managers on project initiation, planning, execution, monitoring, and closeout.
Added 5 mins ago
ES
Senior Program Manager, Workforce Development
Empire State Development, NYS
Albany, NY
- $80,000 to $85,000 USD / year
Present written and oral summaries of project activity to executive management, as requested.
Added 5 mins ago
SD
Branch Manager - Dodgeville, WI
Spee-Dee Delivery Service
Dodgeville, WI
- $70,000 to $92,500 USD / year
Strong organizational and project management skills, including meeting deadlines and achieving results
Added 5 mins ago
Clinical Research Associate/Sr. Clinical Research Associate - Western US - FSP
Parexel International, LLC
Remote, United States
The Clinical Research Associate (CRA) is responsible for the site management, site monitoring and close-out of assigned clinical trials investigator sites to ensure patient safety and…
Added 6 mins ago
SF
Associate Talent Acquisition Specialist
Smithfield Foods
Saint James, MN
- $50,000 to $70,000 USD / year
Project management skills, with the ability to plan and manage multiple recruitment initiatives and deadlines simultaneously.
Added 6 mins ago
Technology Consulting - Enterprise Data & Analytics & AI Managing Director
Protiviti Inc.
United States
You have an inherent interest in project management and team leadership. You seek new ways to create extraordinary development opportunities and ways for your team to make an impact on our…
Added 6 mins ago
SO
Financial Management Transformation Program Consultant - Management Analyst 4
State of Minnesota
St. Paul, MN
- $34.07 to $50.53 USD / hour
Identify project risks, implement mitigation strategies, and support user adoption through change management planning.
Added 6 mins ago
Volunteer Communication Steward - AmeriCorps
Kids' Food Basket
Grand Rapids, MI
Build leadership, facilitation, communication, and project management skills through meaningful service opportunities
Added 6 mins ago
A&
Senior Project Coordinator
Adolfson & Peterson Construction
Bloomington, MN
- $11.41 USD / hour
This role will deliver project management and general accounting support for large, complex projects that are highly regulated or have extensive reporting requirements. Lead Project…
Added 6 mins ago
Director, Corporate Strategy
Humana
Saint Paul, MN
Day-to-day responsibilities will include ownership of project delivery and leadership of teams conducting industry analysis, financial modeling, market and competitive research, and…
Added 6 mins ago
Channel Development Lead
Humana
Saint Paul, MN
…implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or…
Added 7 mins ago
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Supply Chain & Engineering - 3DExperience Dassault Architect
Accenture
Minneapolis, MN
- $94,400 to $293,800 USD / year
…variance, bill of process, sustainability, and product service management…
Added 7 mins ago
KL
Senior Associate, ECC Contracts
KPMG LLP
Minneapolis, MN
- $11.41 USD / hour
Ability to have significant role within a project, process or program; detail oriented and thorough, with effective time management skills
Added 7 mins ago
Oracle HCM Implementation Consultant - Senior Associate
PwC
Minneapolis, MN
As a Oracle HCM Implementation Consultant - Senior Associate you will support client teams in the implementation and configuration of Oracle Human Capital Management solutions, helping…
Added 7 mins ago
Software Quality Engineer (Associate, Mid-Level or Senior)
The Boeing Company
Berkeley, MO
Software Quality Automation Engineer (Associate, Mid-Level or Senior) to join our
Added 7 mins ago
Systems Engineer (Associate or Mid-Level)
The Boeing Company
Tukwila, WA
Perform project engineering tasks including cost, schedule, risk, and earned value management to drive affordability measures
Added 10 mins ago
Engineering INTERNSHIP - Project Engineer
Neogen Corporation
Lansing, MI · Lexington, KY
As an Engineering Intern – Capital Projects, you will gain valuable, real-world experience in engineering project management while supporting a high-impact capital project under the…
Added 12 mins ago
Supervisor, Client Services
Real Chemistry
Remote, United States
Experience with project management tools (Workfront, Asana) and digital marketing platforms, measurement, and reporting tools.

Closed listing

Accenture

Customer Experience Manager- EdTech

Overland Park, KS, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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