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Added 1 min ago
SAP Analytics Cloud (SAC) Planning & Datasphere Consultant
Accenture LLP Company
NY
…in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people…
Added 1 min ago
Epic Certified Resolute Professional Billing and Claims Consultant
Accenture LLP Company
United States
Depending on the client engagement, the Epic Resolute Professional Billing and Claims Certified Team Lead or Associate Manager will be responsible for collaborating with Accenture team,…
Added 1 min ago
SAP Product Costing Senior Manager - CMT (Software & Platforms)
Accenture LLP Company
NY
Additionally, the Communications, Media and Technology industry is going through remarkable levels of transformation as they are at the forefront of the AI revolution. Our clients are…
Added 1 min ago
SAP Finance Specialist/Consultant - Chemical & Natural Resources
Accenture LLP Company
NY
Collaborate across cross-functional teams - business, technology, integration, testing, training, client, and offshore - in a Global Delivery model.
Added 1 min ago
SAP Finance Contract Accounting (FI-CA) Manager – CMT/Media & Entertainment
Accenture LLP Company
NY
…collected and recognized revenue reconcile at scale. You translate client goals into clear, actionable designs that Finance, Revenue Operations and Technology can all get behind. The more…
Added 1 min ago
SAP Finance Contract Accounting (FI-CA) Manager – Utilities
Accenture LLP Company
NY
…decades of FI-CA history safely into SAP S/4HANA. You translate client goals into clear, actionable designs that Finance, Customer Operations and Technology can all get behind. The more…
Added 1 min ago
AF
Support Engineer - 6560285
Accenture Flex LLC Company
United States
- $37 to $47 USD / hour
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their…
Added 1 min ago
SAP Finance Architect/Senior Manager - Retail
Accenture LLP Company
NY
…in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people…
Added 1 min ago
SAP Finance Delivery Lead - Consumer Goods & Services
Accenture LLP Company
NY
…industry-leader for building SAP Products – Consumer Goods & Services solutions and we’re curious and always learning. We are assembling a talented team and providing our people with…
Added 1 min ago
SAP Finance Process Integration Lead - Software & Platforms (CMT)
Accenture LLP Company
NY
…platform , industry and Finance trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the…
Added 2 mins ago
Senior Physician Reviewer
MedReview
Remote, United States
Serve as a clinical consultant to Operations, Account Management, Client Services, Implementation, Quality, Compliance, and executive leadership.
Added 4 mins ago
Change Management Senior Associate
Grant Thornton
Philadelphia, PA · Washington, DC
Grant Thornton is seeking a Senior Associate to help clients drive workforce transformation through strong governance, program leadership, process optimization, and change management across…
Added 5 mins ago
Roadway Civil Engineering Intern - Summer 2027
AtkinsRealis USA Inc.
United States
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together,…
Added 5 mins ago
L3 Cloud Services Engineer
Align Communications
TX · Phoenix, AZ · Salt Lake City, UT
As a L3 Cloud Services Engineer, you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP…
Added 7 mins ago
Branch Operations Lead - Santa Clarita Market - Stevenson Ranch, CA
JPMC page
Stevenson Ranch, CA
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Added 7 mins ago
Associate Banker, 30 Hours, Rockford, IL - State and Mulford Branch
JPMC page
Rockford, IL
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 7 mins ago
Associate Banker, 30 Hours, Saginaw, MI - Bay Mccarty Branch
JPMC page
Saginaw, MI
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 7 mins ago
JP
Part Time 30 Hour Associate Banker, New Build Victory and Munster, Savannah
JPMC page
Savannah, GA
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 8 mins ago
S
Workplace Solutions Coordinator
Staffmark
Waltham, MA
- $30 to $31 USD / hour
…you’ll serve as the primary on-site resource for workplace services, coordinating vendors, facility requests, inspections, security access, and service…
Added 11 mins ago
O
Adoption Consultant (IC1)- 100% Travel
Oracle
United States
- $23.8 to $56.83 USD / hour
…solutions by learning design best practices, core team deliverable services and evaluates the best way to engage with each client. You will need to possess excellent communication skills,…
Added 12 mins ago
Associate - Brokerage Operations Support
INNOVAYTE LLC
United States
The Associate - Brokerage Operations Support provides institutional broker dealer operations support. This entails client onboarding, asset movement, trade settlement, and the establishment…
Added 16 mins ago
Attorney Talent Operations Coordinator
Ropes & Gray
Boston, MA
Client Secondment Process: Supports the client secondment process by gathering approvals, assisting with the preparation of secondment agreements, and coordinating with various business…
Added 20 mins ago
Associate HR Director - Epoxy
Westlake Management Services, Inc.
Houston, TX
…policies, practices, and compliance requirements across the client…
Added 20 mins ago
TO
Retail Part Time Sr. Store Associate
The ODP Group
Rockford, IL
- Part-time
As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their…
Added 20 mins ago
Retail Store Associate (Seasonal)
The ODP Group
Odessa, TX
As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through…

Closed listing

Accenture

Customer Experience Manager- EdTech

Overland Park, KS, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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