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Retail Shortage Control - Part Time
Burlington
Concord, NC
- $13 USD / hour
- Part-time
You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
Added just now
SharePoint Administrator
Centuri Group, Inc.
Phoenix, AZ
…One Centuri and The Centuri Way. You will lead hands-on site development and legacy content migration, improve how employees find and manage information, and support secure, AI-ready…
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Senior Construction Manager (LSNA-NC)
Jacobs
Cary, NC
…project delivery. We’re looking for a passionate Construction Manager Professional for our Cary, North Carolina office, who is driven by collaboration, exceeding expectations, and…
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Assistant Branch Manager
Mariner Finance
Wichita, KS
- $20 to $24 USD / hour
Partner with the Branch Manager to drive branch sales, customer service, account performance, and profitability.
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Senior Product Manager
modis
Chicago, IL
- $90 to $95 USD / hour
Modis is seeking a Senior Product Manager for a Contract with a client in Chicago, IL. The ideal candidate will drive the strategy and delivery of omnichannel digital products by partnering…
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Regional Business Development Manager **Remote** Must be located in the Midwest or Eastern part of the US
UPS
DURHAM, NC
Develop and execute a comprehensive business development strategy for aviation, aerospace, AOG, OEM, MRO, and complex secure logistics markets.
Added just now
Regional Business Development Manager **Remote** Must be located in the Midwest or Eastern part of the US.
UPS
DURHAM, NC
Develop and execute a comprehensive business development strategy for aviation, aerospace, AOG, OEM, MRO, and complex secure logistics markets.
Added just now
Senior Engineering Product Manager - Strategic Partnership Initiatives
Cisco
Research Triangle Park, NC · Durham, NC
…operate at the intersection of product, engineering, and business development, working to integrate our platform seamlessly into environments like AWS and other major ecosystems. Our team…
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Senior Manager, Data Analytics Enablement
Labcorp
Durham, NC
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us…
Added just now
Senior Manager, Data Analytics Enablement
Labcorp
Durham, NC
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us…
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Software Development Manager
Oracle
Raleigh, NC
- $112,800 to $264,100 USD / year
We are looking for a hands-on engineering manager to lead the Authorization team within IAM. This team is responsible for designing, building, and operating critical authorization services…
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Behavioral Health Case Manager
The Hartford
Raleigh, NC
Identifies appropriate return to work options and/or barriers to partner with internal resources to ensure a smooth transition back into employability and normal activities.
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HRIS Lead
Bell Partners
Raleigh, NC
…Compliance, and Onboarding), HR Business Partners, Learning & Development, and Talent Acquisition. Through this work, the role helps enable HR to effectively serve Bell associates and…
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IT Director/Business Partner
ThermoFisher Scientific
Wilmington, NC · Raleigh, NC
The IT Director, IT Business Partner serves as the primary strategic interface between IT and an assigned CRG business division (ASD, Analytical Services Division). This role is accountable…
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Facets Product Consultant - Manager
Cognizant
Raleigh, NC
- $113,000 to $130,000 USD / year
Lead the development and implementation of solutions across Facets Plan/Product, Membership, and Group , aligning functionality with business and customer needs.
Added 1 min ago
Frontend Engineer
GN Hearing
Raleigh, NC
· You will join the Growth Engineering organization, reporting to the Senior Engineering Manager, Growth.
Added 1 min ago
Applications Scientist - NGS Design
Danaher Corporation
Raleigh, NC
This position reports to the Scientific Applications Support Manager - NGS and is part of the NGS Design group within the larger Scientific Applications Support umbrella. This role is…
Added 1 min ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Merck
Raleigh, NC
…structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business…
Added 1 min ago
Technical Sales Engineer Co-op - Entry Level Sales Program 2027
IBM
Raleigh, NC
…challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.…
Added 1 min ago
Archer IRM Developer / Administrator
Cognizant
Raleigh, NC
· Strong expertise in Archer Application and Questionnaire Development, Advanced Workflow, Data Driven Events (DDE), Data Feed Manager, and reporting capabilities.
Added 1 min ago
Network Development Manager
Meta
Raleigh, NC
Meta's Network Investments team is responsible for the strategic planning, commercial development, and delivery of one of the world's largest and fastest-growing fiber optic backbone…
Added 1 min ago
Proposals and Contract Manager
Parexel
Raleigh, NC
Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we…
Added 1 min ago
Product Marketing Manager
Meta
Raleigh, NC
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 1 min ago
Assistant/Associate/Full Professor (open rank)
University of North Carolina at Charlotte
Charlotte, NC
…Director, Assistant Pre-College Program Coordinator, Office Manager, and administrative support associates (Assistant Coordinator), ensuring effective staffing, professional development,…
Added 1 min ago
Agentic Commerce Senior Manager | Industrial
Accenture
Charlotte, NC · Raleigh, NC
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…

Closed listing

Accenture

Customer Experience Manager- EdTech

Beaverton, OR, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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