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Added 5 mins ago
HG
H&M Store Visual Manager - Tyson Corner
H&M Group
McLean, VA
- $26.6 to $30.59 USD / hour
Responsible for recruiting, onboarding, performance management, upskilling and development for talents and new colleagues with Store Manager & Area Team
Added 5 mins ago
DH
RN Educator, Clinical Documentation Integrity - Must Reside in Colorado
Denver Health
Denver, CO
- $85,600 to $132,600 USD / year
…orientation curriculum and ongoing educational strategy to advance program outcomes. As requested by the CDI Manager, the educator performs concurrent and retrospective reviews, quality…
Added 5 mins ago
Senior Assistant Director for Financial Aid Operations and Student Experience
University of North Carolina- Chapel Hill
NC
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous…
Added 6 mins ago
SO
Senior .Net Developer (Software Development Specialist 4 - PN 20014439)
State of Ohio
Columbus, OH
- $46 to $48.28 USD / hour
Primary Job Skill: Software Development/Implementation
Added 7 mins ago
Leadership Development Specialist 5
United Launch Alliance
Centennial, CO
The Leadership Development Specialist plays a key role in supporting ULA’s leadership and executive development priorities. This position designs, develops, delivers, and evaluates…
Added 8 mins ago
HA
Manufacturing Manager
Howmet Aerospace
Dover, NJ
- $120,000 to $150,000 USD / year
The Manufacturing Manager is critical to driving manufacturing excellence, continuous improvement, and delivering operational results. This role is responsible for ensuring the achievement…
Added 10 mins ago
Warehouse Manager
AJM Packaging Corp
Joplin, MO
Professional Development Program (AJM University)
Added 11 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Pulaski, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 11 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Lavergne, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 11 mins ago
TO
Assistant Dining Manager
The Ohio State University
United States
- $17.69 to $22.96 USD / hour
The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service,…
Added 15 mins ago
Business Program Manager
Grant PUD
Ephrata, WA
Grant PUD - Unified Insurance Program (uip-wa.org)
Added 15 mins ago
Paper Machine Superintendent
Smurfit Westrock
Longview, WA
Comprehensive training with numerous learning and development opportunities
Added 15 mins ago
Paper Machine Assistant Superintendent
Smurfit Westrock
Longview, WA
Comprehensive training with numerous learning and development opportunities
Added 15 mins ago
CB
Process Engineer
Conagra Brands
Kent, WA
- $81,000 to $95,000 USD / year
Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
Added 16 mins ago
Technical Program Manager, Capacity Planning and Delivery
Meta
Bellevue, WA
Meta is seeking a Technical Program Manager (TPM) at the staff level to lead and deliver large-scale, cross-organizational technical programs. In this role, you will apply deep technical…
Added 16 mins ago
Data Center Strategy & Planning Manager
Meta
Bellevue, WA
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
Added 16 mins ago
Network Development Manager
Meta
Olympia, WA
Meta's Network Investments team is responsible for the strategic planning, commercial development, and delivery of one of the world's largest and fastest-growing fiber optic backbone…
Added 16 mins ago
C
Regional Maintenance Manager
CBRE
Olympia, WA
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 16 mins ago
CC
Architecture Intern
CPL Consultants LLC
Charlotte, NC · Greenville, SC
- $21 USD / hour
Are you a student eager to turn classroom learning into real-world impact? At CPL, a nationally recognized Architecture & Engineering firm, we believe in empowering the next generation of…
Added 16 mins ago
Senior Technical Business Development Manager, AWS Marketplace
Amazon
Seattle, WA
At Amazon Web Services (AWS), we are hiring a Sr. Technical Business Development Manager to serve as the connective tissue between our seller and buyer ecosystem - including ISVs, channel…
Added 16 mins ago
Software Development Manager, BDT - Andes Storage / Cairns
Amazon
Seattle, WA
Manage the agile development process and methodology to deliver incremental value to customers
Added 16 mins ago
Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Seattle, WA
Design and oversee the enterprise-wide change and training curriculum for the transformation program• Define the communications strategy across the enterprise - ensuring all levels of the…
Added 16 mins ago
UO
Desk and Mail Services Manager
University of Washington
Seattle, WA
- $94,992 USD / year
Housing & Food Services has an outstanding opportunity for a Desk and Mail Services Manager to join their team.
Added 16 mins ago
Senior TPM, Vulnerability Management, AVMS
Amazon
Seattle, WA
The AVMS organization is looking for a Senior Technical Program Manager with deep technical expertise in security operations and program management to join us in building and maturing our…
Added 17 mins ago
Transportation Program Director
Mott MacDonald
Orange, CA
Proven success in client development, business growth and program delivery.

Closed listing

Accenture

Customer Experience Manager- EdTech

Beaverton, OR, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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