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Added 4 mins ago
ON
Banking Center Assistant Mgr
Old National Bank
Etowah, TN
- $22 to $38.25 USD / hour
…offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee…
Added 4 mins ago
Account Manager/ Specialty Account Manager TAVNEOS - San Bernardino CA
Military Spouse Jobs & VetJobs
United States
Basic Qualifications (Account Manager – Level 4)
Added 5 mins ago
Entry Level HVAC Project Manager
Engineered Cooling Services
Pelham, AL
As an HVAC Project Manager, you will lead a skilled and motivated team to deliver exceptional service while ensuring client needs and commitments are met. You will play a key role in the…
Added 5 mins ago
GP
CX Journey Research & Service Designer
Global Payment Holdi
Denver, CO
- $40,123 USD / year
Work closely with the manager to determine how improvements should be measured over time, including relevant CX metrics such as NPS, CSAT, CES, retention, loyalty, customer effort,…
Added 5 mins ago
Customer Service
CM2 Supply, Inc
Ham Lake, MN
Under the direction of, and reporting to the Branch Manager, the Customer Service works to achieve a high level of customer satisfaction. The Customer Service Representative works to build…
Added 6 mins ago
Customer Experience Manager
ConstructConnect
Cincinnati, OH · Atlanta, GA
The MasterSpec Customer Experience Manager will play a key role, working with new and existing BPM (Building Product Manufacturer) customers to build and maintain strong relationships. Our…
Added 6 mins ago
Sourcing Specialist - Manufacturing
Jeffersonville PV Cells Corporation
Jeffersonville, IN
…includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days. This is a full-time…
Added 7 mins ago
Construction Program Manager 5
Manpower Engineering
Pecos, TX
Our client, Construction Management is seeking a Construction Program Manager 5 to join their team. As a Construction Program Manager 5, you will be part of the Construction Program…
Added 7 mins ago
General Manager
Community Choice Financial Family of Brands
Decatur, GA
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach,…
Added 8 mins ago
CI
Construction Manager
CESO, Inc.
Overland Park, KS
- $85,897 to $167,023 USD / year
At CESO, the Construction Manager oversees multiple construction projects for multiple clients and acts as an extension of the owner’s design and construction staff. This position oversees…
Added 9 mins ago
A
Assistant Project Manager
Actalent
Newtown, PA
- $30 to $45 USD / hour
Job Title: Assistant Project Manager Commercial & Higher Education ConstructionJob DescriptionThe Assistant Project Manager supports the planning, coordination, and execution of commercial…
Added 9 mins ago
A
Electrical Design Engineer
Actalent
Homer, MI
- $31 to $44 USD / hour
Laid back, onsite role, with a very casual dress code, typically jeans.Reporting to the controls engineering manager, this role offers the opportunity to work on diverse projects and…
Added 9 mins ago
A
Civil Engineer (EI)
Actalent
Fort Wayne, IN
- $40 to $45 USD / hour
…grows, you'll also haveopportunities to build the leadership, client-facing, and mentoring skills that support future project leadership responsibilities.Work on Meaningful Infrastructure…
Added 9 mins ago
Senior - Regional Field Engagement Specialist
Bread Financial Payments, Inc
Chadds Ford, PA · NY
…their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those…
Added 9 mins ago
New Homebuilder Division General Manager
Adams Homes
Austin, TX
We're seeking a Division General Manager to join our Production Leadership Team and oversee the construction of new homes to ensure high-quality service for our clients.
Added 10 mins ago
Senior Program Manager
Na Ali'i Consulting & Sales, LLC.
UNAVAILABLE
Nakupuna Companies is seeking a Senior Program Manager (PM) to lead a team supporting Deputy Portfolio Acquisition Executive – Shipyard Operations (DPAE – SO) Professional Support Services…
Added 10 mins ago
Supervisor, Operations QA
ConnectiveRx
Pittsburgh, PA
Conducts and facilitates regular group meetings with operations and program leaders to communicate agent performance and recommendations, partners with cross-functional departments to…
Added 11 mins ago
Associate Project Manager, Market Access Marketing
Precision AQ
Remote, United States
The Associate Project Manager oversees projects from initiation through completion, ensuring all deliverables meet client and internal standards while adhering to timelines and budget…
Added 11 mins ago
CSR Manager - Hybrid (Carefree, AZ)
Digital Insurance LLC
Carefree, AZ
…with the objectives and procedures outlined by the Team/Branch Manager in order to provide the highest level of service to our…
Added 12 mins ago
Early Careers - Experience Researcher Senior Intern
Health Care Service Corp.
Chicago, IL
Experience Researcher Senior Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing…
Added 12 mins ago
Principal Water/Wastewater Engineer
Arcadis
Sewickley, PA · Pittsburgh, PA
Arcadis is seeking a Principal Water / Wastewater Project Manager with a minimum of 10 years of experience to join our Water Business Line in Pittsburgh, PA. This role will be a…
Added 12 mins ago
Transportation Industry Growth Accelerator – Americas
Arcadis
Irvine, CA
Identify and develop new client accounts and market opportunities.
Added 12 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Tooele, UT
- $20.7 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
Added 12 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Houston, TX
- $16 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
Added 12 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Houston, TX
- $16 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…

Closed listing

Accenture

Customer Experience Manager- EdTech

Beaverton, OR, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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