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Added 2 mins ago
BV
Senior Java Developer
Bright Vision Technologies
Fremont, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Senior Java Developer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 2 mins ago
Director, Human Resources - Transportation
CHS, Inc.
Inver Grove Heights, MN
Experience partnering with senior leaders and influencing decisions across a complex business environment.
Added 5 mins ago
Sr Mechanical Design Engineer Solidworks
Actalent
Mukilteo, WA
As a Senior Design Engineer, you will lead the mechanical design and development of aerospace structures, mechanisms, and systems from initial concept through detailed design, validation,…
Added 5 mins ago
Sr. Sales Consultant
Kelly Services
Remote, United States
Demonstrated ability to engage and build trust with C-suite and senior business stakeholders, not just IT or procurement contacts.
Added 5 mins ago
P
Executive Assistant to the Chief R&D Artificial Intelligence Officer
Pfizer
Bothell, WA
- $33.35 to $55.59 USD / hour
Build strong partnerships with senior leaders, administrative colleagues, R&D teams, Digital, corporate functions, and external stakeholders to enable seamless execution.
Added 5 mins ago
AVP - Supply Chain Demand Planning/Par Health/Inventory Control
Providence
Renton, WA
…driving resilience, visibility, and performance at scale? This senior leadership opportunity invites your…
Added 6 mins ago
Senior Product Manager-Tech , Speed + AI, Speed + AI
Amazon
Bellevue, WA
We are looking for a Senior Product Manager to own and drive the next generation of Same-Day customer experience - designing Speed post checkout customer experience across all Speed tiers.…
Added 6 mins ago
GD
Executive Assistant
General Dynamics Mission Systems, Inc
Dedham, MA · Scottsdale, AZ · Chantilly, VA
- $52.1 to $55.89 USD / hour
…Administrative Assistant experience with at least 2 years supporting senior level management. The best candidates will have a bachelor’s degree in management or business and 10 years…
Added 6 mins ago
O
Software Development Manager
Oracle
Olympia, WA
- $112,800 to $264,100 USD / year
Develop and communicate team roadmaps, project plans, risks, and tradeoffs to senior leadership and cross-functional partners.
Added 6 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Olympia, WA
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 6 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Olympia, WA
Collaborate with senior engineering and architecture leaders to define long-term platform strategy and API standards
Added 6 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Olympia, WA
Deliver Developer Tooling & APIs: Build reusable APIs, SDKs, CLI tools, and integration patterns (including Model Context Protocol/MCP-based access) to enable seamless adoption across…
Added 6 mins ago
CC
Senior Director, AI Productivity & LCNC AI
Centene Corporation
Olympia, WA
- $171,900 to $326,900 USD / year
…within enterprise guardrails. Directs the enterprise citizen developer program, AI education and certification curriculum, and forward-deployed enablement teams that partner directly with…
Added 6 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Olympia, WA
- $88,900 to $160,100 USD / year
As a Business Systems Analyst Senior, you will be responsible for:
Added 6 mins ago
O
Senior Applied Scientist
Oracle
Olympia, WA
- $113,000 to $234,600 USD / year
As our Senior Applied Scientist, you will play a key role in shaping the future of AI at Oracle, with an emphasis on Large Language Models (LLMs) and Generative AI. Your contributions will…
Added 6 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Olympia, WA
- $88,900 to $160,100 USD / year
As a Senior Business Systems Analyst, you will work closely with business stakeholders, developers, and QA teams delivering enterprise application enhancements/integrations. You will be…
Added 6 mins ago
Senior Field Sales Manager, SaaS *Remote*
Wolters Kluwer
Olympia, WA
As a Senior Field Sales Manager for Wolters Kluwer Research & Advisory, you will have primary responsibility for driving profitable sales growth in assigned accounting firms or corporations…
Added 6 mins ago
Sr. Manager, Applied Science, Marketing Measurement and Performance Science (MAPS)
Amazon
Seattle, WA
Amazon’s Customer Behavior Analytics org is looking for an Senior Manager, Applied Science, to spearhead the rapid growth of our Marketing Measurement solutions. The team focuses on…
Added 6 mins ago
Sr. Product Manager, SSC, Amazon Private Brands
Amazon
Seattle, WA
As the Senior Product Manager, you will partner with APB teams around the globe, including product developers, business managers, sourcing and quality managers, manufacturers, regulatory…
Added 6 mins ago
Senior Technical Business Development Manager, AWS Marketplace
Amazon
Seattle, WA
Build and manage senior-level relationships with ISVs, channel partners, consulting partners, and key buyers to drive feature adoption and surface new product opportunities.
Added 6 mins ago
Solutions Architect III, Bedrock Customer Success - AWS Mantle
Amazon
Seattle, WA
We are looking for a Senior Solutions Architect to join the AWS Bedrock Customer Success Engineering Escalations and Engagements Team (CSET-ENE). This is a customer-facing role, and our…
Added 6 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
Seattle, WA · Kirkland, WA · Redmond, WA
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
Added 6 mins ago
Senior Accelerator Engineer, Cloud AI/ML server team
Amazon
Seattle, WA
AWS Hardware Engineering is looking for a Senior Hardware Development Engineer to own the technical roadmap across all AI accelerator platforms in the organization. You will be the…
Added 6 mins ago
Software Development Manager, BDT - Andes Storage / Cairns
Amazon
Seattle, WA
…get the best results. You need to not only be a top software developer with excellent programming skills with a stellar record of delivery but also show bias for customer obsession. You…
Added 6 mins ago
Principal, Human Resources Specialist, ADC Talent
Amazon
Seattle, WA
…business priorities, and deliver actionable recommendations to senior leadership through clear written narratives and…

Accenture

Customer Experience Manager- EdTech

New York City, NY, United States
Albany, NY, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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