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Added 2 mins ago
Regulatory Readiness Program Manager
Meta
Frankfort, KY
Regulatory Readiness Program Manager Responsibilities:
Added 4 mins ago
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INFORMATION TECHNOLOGY SPECIALIST (NETWORK)
Naval Air Systems Command
Cherry Point, NC
- $106,437 to $138,370 USD / year
…delivery of network services. | You will serve as a project manager to define project scope and tasks. | You will coordinate project requirements and Maintenance, Repair and Overhaul inputs…
Added 4 mins ago
TU
Enterprise Risk & Compliance Manager
Touro University
New York, NY
- $150,000 USD / year
The Enterprise Risk Manager leads and advances the institution's enterprise risk management (ERM) and compliance program to identify, assess, monitor, and report risks that may impact the…
Added 7 mins ago
Program Manager, Cybersecurity & Privacy (O-5 Billet) Non-Supervisory
Immigration and Customs Enforcement
Location Negotiable After Selection
Coordinates contractor-provided cybersecurity support through appropriate Government channels. Preserves Government decision-making authority and does not issue formal direction to…
Added 7 mins ago
Program Manager, Contract Governance (O-5 Billet) Non-Supervisory
Immigration and Customs Enforcement
Location Negotiable After Selection
The Contract Governance Program Manager role tracks contractor performance, deliverables, funding, invoices, schedules, and compliance; supports Contracting Officer's Representatives;…
Added 7 mins ago
Program Manager, Acquisitions (O-5 Billet) Non-supervisory
Immigration and Customs Enforcement
Location Negotiable After Selection
…products and services, and prepares findings for review by program officials and contracting…
Added 15 mins ago
Pipeline Automation Engineer
Par Pacific
Billings, MT
·Reporting to the Logistics Engineering & Integrity Manager, you’ll provide technical engineering support for the automation and control systems used across Par Pacific Logistics (Mainland).
Added 16 mins ago
IG
Sr Risk Analyst
Informa Group Plc.
Newton, MA
- $150,000 to $170,000 USD / year
…join our team. This role requires deep expertise in enterprise cybersecurity risk management, with responsibility for identifying, assessing, and mitigating cyber risks across the…
Added 23 mins ago
N
Sr Cybersecurity Manager
NETGEAR
San Jose, CA
- $200,000 to $230,000 USD / year
NETGEAR is seeking a Senior Cybersecurity Program Manager to lead cross-functional security initiatives across products, cloud services, enterprise systems, and operations. This role…
Added 36 mins ago
IT Application Solution Architect - Captive Finance
American Honda Motor Co., Inc.
Torrance, CA
Working under the direction of the Team Manager and in partnership with business, Enterprise Architecture, Cybersecurity, Infrastructure, Data, Cloud, and vendor teams, the Solution…
Added 40 mins ago
Global Supply Chain Manager
Leidos
Remote, United States
A radar program is racing toward a milestone. A critical RF component is running behind. A subcontract worth millions sits at the center of it all, with compliance clauses to honor, a…
Added 40 mins ago
Cyber Security Manager
Leidos
Alexandria, VA
Leidos is seeking an experienced Cyber Security Manager to lead cybersecurity engineering, risk management, authorization, and security operations support for the United States Coast…
Added 41 mins ago
Executive Protection Program Manager
Leidos
Reston, VA
Leidos Security Operations is seeking an experienced and mission-driven Executive Protection Program Manager to lead protective operations for our executive leadership team within a…
Added 41 mins ago
SENIOR SECURITY CONSULTANT / ARCHITECT – AUTH0
Internal Data Resources, Inc.
Herndon, VA
…focused on Auth0 implementations and migrations within the cybersecurity and identity and access management (IAM) industry. The position offers the chance to work on complex,…
Added 41 mins ago
Program Manager
Koniag Government Services
Arlington, VA
Koniag IT Systems, LLC, a Koniag Government Services Company, is seeking is seeking an experienced Program Manager to lead a multidisciplinary contractor team supporting an Office of the…
Added 41 mins ago
EE
Manager, Enterprise Data Integration & Insights-IT
Estes Express Lines
Richmond, VA
- $111,000 to $191,000 USD / year
We are seeking a dynamic results-oriented Manager for Enterprise Data Integration & Insights to lead the design, development, and delivery of robust data and integration solutions in…
Added 47 mins ago
Cyber - SAP Cybersecurity - Manager - Consulting - Open Location
EY
Raleigh, NC · Chattanooga, TN · Cleveland, OH · Jericho, NY · Akron, OH · Rogers, AR · Louisville, KY · Atlanta, GA · Pittsburgh, PA · Toledo, OH · Tulsa, OK · Boca Raton, FL · Memphis, TN · Detroit, MI · New Brunswick, NJ · Hoboken, NJ · Minneapolis, MN · Greenville, SC · Phoenix, AZ · San Jose, CA · Tampa, FL · Chantilly, VA · McLean, VA · Las Vegas, NV · Irvine, CA · Cincinnati, OH · Dallas, TX · Des Moines, IA · Sacramento, CA · Orlando, FL · Palo Alto, CA · Stamford, CT · Tucson, AZ · Houston, TX · Boston, MA · Denver, CO · Iselin, NJ · Tallahassee, FL · Secaucus, NJ · New Orleans, LA · Rochester, NY · Indianapolis, IN · Wichita, KS · Washington, DC · Nashville, TN · San Antonio, TX · Jacksonville, FL · Buffalo, NY · Fort Worth, TX · San Mateo, CA · Southfield, MI · Alpharetta, GA · Portland, OR · Charleston, WV · Oklahoma City, OK · Westlake Village, CA · Grand Rapids, MI · Kansas City, MO · Providence, RI · Richmond, VA · San Francisco, CA · Albany, NY · Miami, FL · St. Louis, MO · Baltimore, MD · Grandview Heights, OH · San Diego, CA · Baton Rouge, LA · Seattle, WA · Milwaukee, WI · Charlotte, NC · Los Angeles, CA · Salt Lake City, UT · Arlington, VA · Hartford, CT · Huntsville, AL · Austin, TX · Philadelphia, PA · New York, NY · Birmingham, AL · Chicago, IL
EY is seeking a Cyber for SAP Manager to join our National Consulting Cybersecurity team and lead cybersecurity workstreams within SAP transformation programs. In this role, you will work…
Added 49 mins ago
Cyber Defense & Resilience - Incident Response - Senior Manager
PricewaterhouseCoopers Advisory Services LLC
Atlanta, GA · Dallas, TX · Boston, MA · Cleveland, OH · NY · Florham Park, NJ
As a Cyber Defense & Resilience - Incident Response - Senior Manager you will lead incident response efforts, guide remediation activities, and help clients respond to cyber threats across…
Added 49 mins ago
Executive Director, HR Business Partnership & IT Solutions Lead
Merck Sharp & Dohme LLC
NJ · PA
Establish and govern an integrated HR AI transformation portfolio spanning employee and manager support, HR services, talent, recruiting, learning, workforce planning, insights, knowledge…
Added 49 mins ago
Operational Compliance Manager
Hub International Limited
Chicago, IL
The Operational Compliance Manager develops and oversees the compliance operations, technology policy governance, and risk tracking capabilities within HUB's Technology Governance function.…
Added 51 mins ago
Senior Manager Trade Compliance
Parsons Government Services Inc.
Remote, United States
Parsons is looking for an amazingly talented Senior Manager Trade Compliance to join our team! In this role you will get to provides strategic leadership and oversee foreign and domestic…
Added 55 mins ago
Senior Logistics Manager
Odyssey Systems Consulting Group, Ltd.
Lackland AFB, TX
Odyssey Systems has an exciting opportunity for a Senior Logistics Manager supporting a high-priority acquisition mission within the Air Force Life Cycle Management Center’s Cryptologic and…
Added 56 mins ago
Cybersecurity Engineer, Senior (ISSM)
Torch Technologies, Inc.
Kettering, OH
The successful candidate will provide the PMO/Capability Development Manager (CDM) cybersecurity support per DoDI 8500.01. Support includes assessing and continuously monitoring…
Added 56 mins ago
Cybersecurity Engineer, Senior (ISSM)
Torch Technologies, Inc.
Kettering, OH
The successful candidate will provide the PMO/Capability Development Manager (CDM) cybersecurity support per DoDI 8500.01. Support includes assessing and continuously monitoring…
Added 58 mins ago
Security Manager
Sonalysts, Inc.
Aurora, CO
Sonalysts, Inc. is seeking a Facility Security Officer (FSO) to oversee the Industrial Security Program for two locations in Colorado (Colorado Springs and Aurora). The two locations are…

Accenture

Customer Experience Manager- EdTech

New York City, NY, United States
Albany, NY, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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