Client Service Representative

Description

Job Title: Client Service Representative Location: Boston, MA (Hybrid) Employment Type: Temp to perm (6 months) Industry: Investment Banking Compensation: $24.00/hr. Schedule: 40 hours/week

About the Opportunity:

We're seeking a detail-oriented and customer-focused Client Service Representative to join a dynamic team in an entry-level capacity. In this role, you'll support day-to-day client custody operations, respond to client inquiries, and help ensure a high standard of service delivery.

Why You'll Love Working Here:

Supportive, team-driven culture that values collaboration, transparency, and accountability. Opportunity to grow your career with a global workforce solutions leader serving multiple industries. People-first environment that encourages employees to bring their authentic selves to work. Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit?

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What You'll Do:

Respond to client inquiries related to custody operations, ensuring timely and effective resolution of requests. Collaborate with internal departments to prioritize client needs, coordinate deliverables, and maintain strong service standards. Utilize internal technology platforms and automation tools to manage client requests and introduce clients to new digital solutions. Monitor client service performance, maintain relevant metrics, and complete monthly reporting requirements. Support senior team members with client conversions, reporting, data analysis, audits, and team-based projects.

Job Requirements

What You'll Bring:

Bachelor's Degree (BA/BS). 2+ years of experience in service metrics and operational activities.

Additional Information:

Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or... For full info follow application link.

Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.