COMPLIANCE ANALYST

Compliance Analyst ACA International Location: Remote (U.S.); Minnesota candidates may work hybrid from our Savage, MN office Salary range: $55,000 – $75,000, depending on experience Status: Full-time, salaried (exempt) Reports to: Corporate Counsel Why ACA ACA International is the leading trade association for the credit and collection industry. As a Compliance Analyst, you will do substantive legal research and writing that member companies across the country rely on, working directly with in-house counsel. You will also be encouraged to use AI tools as a core part of how you work. What we offer

• Flexible Time Off: Giving you the freedom to rest, recharge, and balance work with life outside it.
• Comprehensive Benefits: A competitive benefits package designed to support your health and well-being.
• Remote Flexibility: Work from anywhere in the United States, with a hybrid option for team members based in Minnesota.
• A Supportive, Close-Knit Team: Join a small team where colleagues collaborate closely, share knowledge, and support one another, with direct access to in-house counsel.

A Typical Week No two weeks are exactly alike, but your work will center on keeping our members informed and compliant:

• Monitoring new case law: Review and evaluate new court decisions each day, identifying developments that affect the credit and collection industry.
• Maintaining member resources: Research and update the compliance guides and reference materials members rely on, so they reflect the latest legal and regulatory changes.
• Advising members: Respond to compliance questions from member companies, researching issues and providing clear, practical answers under the guidance of Corporate Counsel.

Summary The Compliance Analyst supports the development, maintenance, and enhancement of compliance tools, programs, and legal resources for Association members related to federal and state debt collection and related laws and regulations. This role uses modern productivity, legal research, and artificial intelligence (AI) tools to work efficiently, track regulatory updates, analyze compliance trends, and deliver high-value resources to Association staff and members. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned as needed.

1. Compliance Operations & Member Support

• Draft clear, insightful compliance articles, legal summaries, guidance materials, and disclaimers for Association publications, websites, and member alerts.
• Support the creation, maintenance, and enhancement of member-facing compliance tools, templates, and reference materials.
• Analyze and respond accurately to member inquiries about legal and compliance matters in the credit and collection industry, investigating complex questions under the guidance of Corporate Counsel.

2. Regulatory Analysis & Research

• Maintain a deep understanding of the legal and regulatory environment affecting the credit and collection industry.
• Conduct targeted legal and risk research using tools such as Westlaw, relational databases, and AI-driven platforms to analyze statutes, regulations, and decisional law.
• Track federal and state regulatory changes and translate complex legal updates into actionable summaries for Association members.

3. AI Integration & Workflow Innovation

• Integrate approved AI tools into daily compliance work to speed up legal research, draft content, summarize lengthy legal materials, and produce routine outputs.
• Stay current with emerging AI capabilities and best practices to continuously streamline team processes.

4. Project Management & Cross-Functional Support

• Collaborate with fellow Compliance Analysts to support team objectives and department initiatives.
• Manage compliance initiatives from scope definition through final deliverables under the direction of Corporate Counsel.
• Work with cross-functional teams (e.g., IT, Membership, Marketing) to align compliance initiatives with Association goals.
• Help build, maintain, and present metrics and compliance reports that measure resource use and project success.

Note: The information above reflects the general nature and level of work performed in this role. It is not a comprehensive list of all duties, responsibilities, or qualifications.

Qualifications

Required

• Bachelor's degree, preferably in business, pre-law, or a compliance-related field.

Preferred

• Paralegal certificate from an ABA-approved program.
• 2+ years of relevant compliance, legal analysis, or paralegal experience, or equivalent, preferably in financial services, credit and collections, or a nonprofit membership association.

Core Competencies & Technical Skills

• A strong willingness to embrace, learn, and responsibly use modern AI tools to create efficiencies, improve consistency, and solve problems.
• High proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, and document management systems.
• Ability to use Westlaw and relational databases.
• Excellent business writing skills, with the ability to summarize complex legal concepts for non-attorney audiences.
• Ability to present effectively during webinars, team meetings, or member sessions.
• Comfortable building simple metrics and reports in Excel.

Workplace Competencies

• Problem Solving & Judgment: Identifies and resolves issues skillfully; uses sound reasoning to gather and evaluate evidence before reaching conclusions.
• Quality & Accuracy: Demonstrates high attention to detail and accuracy in legal research and writing.
• Teamwork & Adaptability: Works productively within cross-functional teams, accepts feedback constructively, and adapts quickly to new technologies and procedures.
• Professionalism: Maintains strict confidentiality, shows tact under tight deadlines, and builds trusted relationships across departments.