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Added 11 mins ago
SAP Program Management Senior Manager
Accenture LLP Company
3900 Great Plains Dr. S., MS · NY
As a Program Management Lead, you orchestrate the successful delivery of complex, multi-workstream programs by bringing together business, functional, technical, deployment, testing, data,…
Added 19 mins ago
UO
Finance Program Manager, Crown Institute
University of Colorado Denver
Boulder, CO
- $75,000 to $85,000 USD / year
The Finance Program Manager provides advanced financial administration support for a complex portfolio of federally and non-federally sponsored research projects within the Institute. This…
Added 1 hour ago
Online Teaching and Learning Support Specialist
Helena College
Helena, MT
Added 2 hours ago
Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory
Immigration and Customs Enforcement
Eloy, AZ
…Responsibilities include leadership roles such as Charge Nurse or Team Lead, mentoring, and process development. The role requires clinical expertise, adaptability, and the ability to work…
Added 2 hours ago
Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory
Immigration and Customs Enforcement
Florence, AZ
…Responsibilities include leadership roles such as Charge Nurse or Team Lead, mentoring, and process development. The role requires clinical expertise, adaptability, and the ability to work…
Added 2 hours ago
Principal Technical Product Manager, Data & Platform
GE Aerospace
Kansas City, MO
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 2 hours ago
Principal Technical Product Manager, Data & Platform
GE Aerospace
Saint Louis, MO
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 2 hours ago
PF
Senior Associate, Client Service Onboarding Manager - Pension Risk Transfer
Principal Financial Group
Des Moines, IA
- $55,800 to $87,600 USD / year
As a Senior Associate, Client Service Onboarding Manager, you'll manage the onboarding of assigned Pension Risk Transfer clients, acting as the main liaison throughout the process. This…
Added 2 hours ago
Remote Business Development Representative
Safe Haven Security Services, LLC.
North Fort Myers, FL · Flowood, MS · Shreveport, LA · Fort Lauderdale, FL · Fayetteville, AR · Rolling Meadows, IL · Lincoln, NE · Charleston, SC · Cedar Hill, TX · Charlotte, NC · Lexington, KY · Hinsdale, IL · Cincinnati, OH · Columbus, OH · Farmers Branch, TX · West Des Moines, IA · Southfield, MI · Houston, TX · Indianapolis, IN · Norfolk, VA · Louisville, KY · Atlanta, GA · Wauwatosa, WI · Minneapolis, MN · Saint Paul, MN · Nashville, TN · College Park, GA · Oklahoma City, OK · Pensacola, FL · King of Prussia, PA · Creve Coeur, MO · Tampa, FL · Chesapeake, VA · Pittsburgh, PA · Harahan, LA · Richmond, VA · Macomb, MI
As an Account Manager you will be utilizing heavy outbound prospecting efforts to partner with real estate agents across the nation, working together to secure their clients' homes and…
Added 2 hours ago
EG
Program Manager
Eliassen Group
Raleigh, NC
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 3 hours ago
Agent, Inside Sales Support - Pet (Remote)
AB3 Nationwide Life and Annuity Insurance Co
CA
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.
Added 3 hours ago
M
Senior Security Project Manager
Microsoft
GA · Atlanta, GA · Atlanta
- $97,600 to $206,400 USD / year
CO+I Physical Security is looking for an individual to lead high-profile and business critical projects involving physical security systems design, specification, and technical oversight…
Added 3 hours ago
M
Senior Capacity Program Manager
Microsoft
United States
- $116,900 to $222,600 USD / year
Microsoft's Cloud & AI Platforms organization is seeking a highly motivated Senior Capacity Program Manager to lead the end-to-end management of Azure Platform-as-a-Service (PaaS) capacity…
Added 3 hours ago
M
Business Program Manager, Strategy & Transformation - MCAPS Core
Microsoft
United States
- $97,600 to $206,400 USD / year
We are seeking Business Program Managers to lead complex initiatives across the MCAPS Core portfolio. Depending on the opportunity, you may lead executive programs spanning customer,…
Added 3 hours ago
M
Principal Security Operations Engineering Manager
Microsoft
CA · Sunnyvale, CA · Sunnyvale
- $142,800 to $304,200 USD / year
As a Principal Security Engineering Manager in the Microsoft AI Infrastructure Information Security team, you will build and lead a team of security engineers responsible for product and…
Added 3 hours ago
M
Senior Product Marketing Manager - Azure
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
Working closely with engineering and program management teams, you will develop a deep understanding of product capabilities, technical architectures, deployment models, and customer…
Added 3 hours ago
M
Data Center Technician Manager
Microsoft
NC · Charlotte, NC · Charlotte
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 3 hours ago
M
Senior Go-To-Market Manager, Cloud & AI Platforms
Microsoft
United States
- $106,400 to $222,600 USD / year
…impact at scale.We are looking to hire a Senior Go-To-Market Manager, Cloud & AI Platforms (Segment Lead). In this role, you will be the trusted business partner to an assigned set of…
Added 3 hours ago
M
Senior Lead, Skills Assessment & Validation
Microsoft
United States
- $116,900 to $222,600 USD / year
Lead pilots with selected role cohorts and program owners, incorporate learner and manager feedback, and refine designs before recommending broader adoption.
Added 3 hours ago
Medical Case Manager
OWENS CORNING CORPORATE SERVICES LLC
Toledo, OH
Medical Case Manager Location(s): Toledo, OH, US, 43659-0001 Columbus, OH, US Granville, OH, US, 43023-1200 Newark, NJ, US Function: Human Resources Audience: Experienced Professional Work…
Added 3 hours ago
Clinical & Specialty Programs Manager
Atria Health and Research Institute
NY · New York, NY
We are looking for a sharp, detail-oriented, and empathetic project manager to help Atria launch new specialties and service lines, and bring existing programs to every Institute. You will…
Added 3 hours ago
Merchandise Manager
Michaels Stores, Inc.
United States
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 3 hours ago
PT Merchandise Manager-1
Michaels Stores, Inc.
United States
…access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition…
Added 3 hours ago
Sales Specialist 3
Red Hat, LLC
Remote, United States
Highly effective orchestrator and collaborator, able to lead a cross-functional team (internal and partner ecosystem) through a complex sales cycle.
Added 3 hours ago
EG
Program Manager
Eliassen Group
Montpelier, VT
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…

AC3 Inc

Coding Subject Matter Expert (SME)

United States

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Job details

Experience: 5+ years of professional or hospital-based coding experience, including oncology or hematology/oncology.
Posting language: English
Posted: Nov 4, 2026

Original job description

WHO WE ARE:

AC3 was founded by a group of oncologists who built solutions to optimize their own practices. Now, we give specialty health practices the power to make decisions with better data. Our mission is to help them thrive through people, purposeful technology, and collaboration. The work we do empowers healthcare practitioners and their teams to provide the highest quality of care in a sustainable way. That’s what motivates us. We’re looking for passionate, driven innovators to join our mission. If you thrive on challenge, love taking action, and get up every day ready to make a difference, apply now. Learn more at www.ac3health.com. COMPANY MISSION: To help specialty practices thrive. POSITION SUMMARY: The Coding Subject Matter Expert is the technical authority for AC3's coding team. This person is the first stop for coding questions, workflow problems, payer and system issues, and quality concerns across every client and system the team supports. This is not a people-management role. It is a senior, high-impact position: the team's accuracy, consistency, and ability to adapt to new clients and systems depend on it. The SME partners with the Coding Team Manager, who owns people leadership, and the Director of Revenue Cycle, who owns strategy and client outcomes. The SME owns technical expertise. The SME also carries a defined production workload, initially set at 75% of a full coder's standard, so they stay hands-on and current. Essential Function and Job Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Subject matter expertise and team support

Serve as the primary resource for coding questions, problem accounts, and workflow issues across all clients and systems.
Respond to team questions promptly and accurately; track recurring questions to spot training or process gaps.
Interpret coding guidelines (cpt, hcpcs, icd-10-cm), oncology-specific coding rules, payer policies, and client-specific requirements, and translate them into clear guidance.
Maintain working knowledge of each client's emr and billing systems, including epic, and support coders through system changes.

QUALITY AND CONSISTENCY

Partner with the coding team manager on quality audits and calibration so standards are applied the same way across coders and clients.
Provide technical input on audit findings; the coding team manager owns any resulting performance conversations.
Review error trends and denials tied to coding; recommend and help implement corrections.

KNOWLEDGE, DOCUMENTATION, AND TRAINING

Build and maintain coding reference materials, client-specific guides, and workflow documentation.
Deliver technical training to new hires and to the team when guidelines, payers, clients, or systems change.
Capture and share best practices from higher-performing coders.

PROJECTS AND ESCALATIONS

Act as the coding technical lead on client onboarding, system implementations, and process changes.
Escalate complex payer, client, or compliance issues to the coding team manager and director of revenue cycle with a clear summary and recommendation.
Stay current on annual code set updates and regulatory changes; brief the team and leadership on impact.

PRODUCTION

Complete assigned coding work at the production target defined below, meeting the same quality standards as the team.

WORKLOAD EXPECTATIONS: The SME is expected to complete 75% of the standard coder production target, measured by the team's productivity metrics, while meeting the same quality standard as the rest of the team.

The remaining 25% of time is reserved for SME duties: answering questions, troubleshooting, training, documentation, calibration, and project work.
SME support should be visible in metrics where possible (for example, questions resolved, training delivered, documentation published).
The 75% target is an initial setting. It will be re-evaluated after the new system is implemented and actual SME workload is measured and may be adjusted up or down.

SCOPE OF AUTHORITY: The SME owns technical answers; the Coding Team Manager owns people decisions. The SME has no direct reports and does not supervise, evaluate, or discipline team members. Area Coding SME Coding Team Manager

Coding questions and technical guidance Owns Supports

Training content and documentation Owns Approves priorities

Quality audits and calibration Provides technical input Owns

Work assignment and scheduling Advises on complexity Owns

Performance reviews and ratings No role Owns

Coaching, discipline, and conduct issues No role; raises concerns to manager Owns

Hiring, pay, and time-off approvals May give technical input on candidates Owns

Client and system escalations Recommends and supports Owns with Director of Revenue Cycle

QUALIFICATIONS

REQUIRED

Active coding credential (CPC, CCS, COC, or equivalent).
5+ years of professional or hospital-based coding experience, including oncology or hematology/oncology.
Consistently strong production and quality results in a coding role.
Experience coding across multiple clients, specialties, or payer mixes.
Working proficiency in at least one major EMR (Epic preferred) and the ability to learn new systems quickly.
Clear, patient communicator who can explain complex rules simply, in writing and live.

PREFERRED

Oncology-specific credential (e.g., CHONC).
Experience training coders or building reference materials.
Experience supporting a system conversion or new-client onboarding.
Familiarity with denial management and payer appeals as they relate to coding.

WORKING RELATIONSHIPS AND SUCCESS MEASURES

Coding Team Manager: daily partner; shares observations on skill gaps and quality trends so the manager can act on them.
Director of Revenue Cycle: technical advisor on client requirements, system changes, coding risk, and process improvement.
Coding team: trusted go-to resource who is approachable, consistent, and fair.

SUCCESS IN THIS ROLE IS MEASURED BY:

Meeting the 75% production target and the team quality standard on personal work.
Team quality and consistency improving over time, including fewer repeat errors and coding-related denials.
Timely, accurate answers to team questions.
Current, usable documentation for every client and system the team supports.
Smooth coding readiness during client onboarding and system implementations.

WORK LOCATION: This is a full-time hybrid/remote position; meaning, there may be required onsite training and a combination of remote and onsite work. The ideal candidate will reside within a 30-mile radius of the office located in South Bend, IN. Work is completed in a general office environment, sedentary in nature but may require standing and walking for up to 10% of the time. The work environment is favorable with adequate lighting and temperature, and no hazardous or unpleasant conditions caused by noise, dust, etc. Must be able to operate standard office equipment and keyboards. Why Work at AC3? When you become an AC3 Team member, you can expect ongoing training, support, and a work culture like no other. We offer our Full-Time Team Members medical, dental and vision health and wellness benefits, along with employer paid life insurance, long and short-term disability policies. Because our team’s health and wellness are our priority, we start new hires off with an above average paid time out plan and offer a comprehensive wellness program, including onsite biometrics and ongoing mental and physical wellness support. We also provide all Team Members with access to company sponsored financial wellness counselors, employee assistance services and the opportunity to enroll in our company-matched, 401k plan. Come join our Winning Team!

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More about this job

Skills

Team leadership
Leadership
Workflow
HCPCS
Documentation
Onboarding
Regulatory compliance
Troubleshooting
Scheduling
Coaching
EMR
EPIC
Process improvement
Office equipment

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