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Senior Data Engineer
TIAG
Remote, United States
- $120,000 to $150,000 USD / year
TIAG is now hiring a Senior Data Engineer to join our team supporting the Federal Emergency Management Agency (FEMA). To address FEMA’s data and analytics gaps, the Office of Policy and…
Added 1 min ago
Product Manager, AI & Technology - Dallas
TI Communities
Irving, TX
Experience in product management, product ownership, or technology program management.
Added 2 mins ago
CO
Fire Code Plans Examiner II
City of Boise
Boise, ID
- $29.41 to $34.92 USD / hour
…Attends and participates as a multi-discipline team member in project management early assistance meetings for large complex projects. Communicates code requirements, design issues and…
Added 2 mins ago
Production Planning Engineer IV
Axiom Space
United States
10+ years of production planning or project management experience preferably in the aerospace field.
Added 3 mins ago
Senior Construction Project Manager
Group PMX
Bronx, NY
One Team. Shared Success.SM At Group PMX, we are more than just a project, program, and construction management company; we are a community of passionate professionals dedicated to…
Added 3 mins ago
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Talent Development Specialist
Covenant Living
Skokie, IL
- $75,863 to $115,476 USD / year
Track Talent Management program timelines, milestones, and deliverables to ensure all components stay on schedule.
Added 4 mins ago
Senior Project Engineer
Skanska USA
Raleigh, NC
The Senior Project Engineer serves as a key member of the project team and works closely with project managers, superintendents, subcontractors, clients, design teams, and internal…
Added 4 mins ago
Thermal Systems Engineer, Senior Engineer or Staff Engineer (Hybrid)
Dominion Energy
RICHMOND, VA
Staff Engineer: Includes senior to technical expert engineers, able to perform highly difficult and very complex work requiring extensive knowledge of the subject matter and significant…
Added 5 mins ago
Associate Merchant, Formula Newness, Innovation, and Restage
Bath and Body Works
Reynoldsburg, OH
Work alongside Senior/Merchant on growth-driving brand strategy and planning, including new product development, pricing, promotions / sampling, internal associate education and training,…
Added 5 mins ago
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Senior Accounting Manager
BST Gallagher Flynn
South Burlington, VT
- $110,000 to $155,000 USD / year
The Senior Accounting Manager plays a key leadership role within BST-GF’s Outsourced Accounting & Advisory practice, overseeing complex client engagements while supervising and developing…
Added 5 mins ago
Water Quality Consultant
HDR
Raleigh, NC
…technical findings into clear, actionable recommendations. The Senior Consultant will build and maintain trusted-advisor relationships with clients and manage the delivery of water…
Added 5 mins ago
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Senior Project Manager -Leeding Builders Group
AECOM
New York, NY
- $145,879.52 to $269,877.11 USD / year
The Senior Project Manager is responsible for the overall leadership, management, administration, and successful execution of assigned construction projects. This position provides…
Added 5 mins ago
Marketing Director - Foodservice Chains
Kerry Group
Beloit, IL
Strong project management and organizational capability within a complex, matrixed environment.
Added 6 mins ago
Senior Superintendent
Thornton Construction Company
Opa-locka, FL
The Senior Superintendent is responsible for managing all field operations on the project(s) assigned in order to achieve timely and profitable completion of each project. The Senior…
Added 6 mins ago
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Senior Manager, Regulatory Strategic Planning
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
The Senior Manager, Regulatory Strategic Planning, is responsible for successfully delivering project management capabilities for cross-functional teams of medium- to high-complexity within…
Added 7 mins ago
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Help Desk Technician
AC Pro
Rancho Cucamonga, CA
- $26 to $32 USD / hour
Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings.
Added 7 mins ago
Manager, Business Process (Hybrid)
Hubbell Incorporated
Largo, FL · Leeds, AL · Portsmouth, NH · Columbia, SC · Greenville, SC · St. Louis, MO
Project or program management experience within a matrixed, multi-site organization.
Added 8 mins ago
Sr. Clinical Research Coordinator - Dermatology
UCSF
San Francisco, CA
Senior Clinical Research Coordinators independently coordinate and are accountable for the overall administration of one or more clinical studies, typically requiring advanced-level…
Added 9 mins ago
SENIOR ANALYST, BALLISTIC MISSILE DEFENSE SYSTEMS
Quantum Research International Inc
WASHINGTON, DC
…Intelligence Programs Support; 6) Experimentation and Test; 7) Program Management; and (8) Audio/Visual Technology Applications. Quantum's Corporate Office is located in Huntsville, AL, but…
Added 9 mins ago
VP Executive Compensation
Liberty Global Europe Ltd. (UK)
United States
Strong project management skills and the ability to manage competing priorities.
Added 9 mins ago
Strategic Growth Leader - KPFF Latitude
KPFF Consulting Engineers
Louisville, KY
We are looking for a thoughtful and credible relationship builder who is comfortable working alongside senior leaders and technical professionals. The strongest candidate will combine…
Added 9 mins ago
Senior Manager, Health & Wellness
Chobani
Frisco, TX
The Senior Manager, Health & Wellness will focus on the day-to-day management of U.S. health and insurance programs and will participate in the design and development of the future benefits…
Added 10 mins ago
Senior Operations Manager
Metro Supply Chain Holdings USA Inc
Monroe, OH
The Senior Operations Manager will partner with the Operations Managers on long-term planning to coordinate the day-to-day activities of a warehouse operation which includes supervision of…
Added 10 mins ago
RE
Director of Business Development
Rosendin Electric, Inc
United States
- $204,500 to $268,400 USD / year
Lead the identification, qualification, and pursuit of new project opportunities and key clients, leveraging market intelligence and industry trends.
Added 10 mins ago
RE
Director of Business Development
Rosendin Electric, Inc
United States
- $222,400 to $291,800 USD / year
Lead the identification, qualification, and pursuit of new project opportunities and key clients, leveraging market intelligence and industry trends.

AC Pro

Help Desk Technician

Rancho Cucamonga, CA, United States

$26 to $32 USD / hour

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Job details

Pay: $26 to $32 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Company:

AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers – not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day.

Responsibilities:

Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support.
Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process.
Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up
Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems.
Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users.
Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements.
Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations.
Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues.
Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed.
Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations.
Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department.
Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements.
Create, modify, and manage user, computer, and group accounts within Active Directory.
Administer and maintain Office 365 mail flow rules and related email configurations.
Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings.
Provide technical support for various company software applications and business systems.
Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency.
Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives.
Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software.
Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs.
Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions.
Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership.

Skills Requirements:

High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting).
Excellent written and verbal communication, interpersonal, and organizational skills.
Motivation to continue to grow in knowledge and skills.
Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team.
Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint.
Take on a customer service role providing support to Associates.
Ability to effectively analyze typical computer problems.
Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks.
Effective at communicating technical information to associates via telephone, email, written documents or in person.
Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers.

Education and/or Experience Requirements:

High School Diploma or GED
Previous experience as an IT Support Specialist.
A+ Certification, Network + Certification.

Physical Requirements:

Regularly required to sit for extended periods, with occasional standing and walking throughout the workday.
Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools.
Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment.
Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10–25 pounds.
Ability to perform repetitive motions, including typing and mouse use, for extended periods.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence.
Ability to work in a standard office environment with moderate noise levels.

As a member of our team, you will enjoy:

Medical: PPO options
Dental: PPO In-Network
Vision Plan
Company-Paid Life Insurance
Health Flex Spending Account (FSA)
401(k) Retirement Plan
Weekly pay periods (every Friday)
Employee Assistance Program (EAP)
Vacation & Sick Pay
Paid Holidays
Veteran’s day off with pay for associates who served in the military
Career Advancement and Development Opportunities.

Pay Range: $26.00- $32.00 per hour (DOE)

All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S.

Equal Opportunity Employer/ Veterans encouraged to apply.

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