Jobs in the United States

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Sr. Equipment Safety Engineer
SpaceX
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Own and continuously improve program elements for machine risk assessment, guarding, lockout/tagout and interlock reviews, control-system safety, and related engineering controls
Added just now
WC
27-69 Human Resources (HR) Administrative Assistant (AA1) – Office of Human Resources
West Chester University
West Chester, PA
- $49,819 USD / year
…growth including a tuition waiver for self and family members, training and development, and advancement…
Added 1 min ago
Operations & Hub Management Specialist
NU USA Northeastern University
Boston, MA
Reporting directly to the Event Operations Manager, the Operations & Hub Management Specialist is a key leader responsible for the strategic growth, operational excellence, and day-to-day…
Added 1 min ago
Financial Advisor - PNC Wealth Management
PNC
Raleigh, NC
…circuit of branches and manage an assigned book of business. PNC Management advisors execute an advice and planning strategy focused on helping clients meet their savings, investing and…
Added 1 min ago
Account Manager II
PNC
Remote, United States
…Manager (Relationship Service Advisor) within PNC's Treasury Management organization, you will be based remotely. Responsible for maintaining a portfolio of client relationships. Provides…
Added 1 min ago
Account Manager II
PNC
Remote, United States
…Manager (Relationship Service Advisor) within PNC's Treasury Management organization, you will be based remotely. Responsible for maintaining a portfolio of client relationships. Provides…
Added 1 min ago
Evidence Technician - II
Placer County
CA
As an Evidence Technician - II, you will perform the full range of evidence management and crime scene investigation duties, including independently documenting and processing crime scenes,…
Added 1 min ago
Evidence Technician - I
Placer County
CA
Technician - I. This entry-level opportunity requires no prior experience specific to property and evidence and offers hands-on training in crime scene investigation, forensic techniques,
Added 1 min ago
GO
Cashier - PT
Goodwill of the Olympics and Rainier Region
Lakewood, WA
- $17.13 USD / hour
Maintaining shelf stock; stocking the sales floor as needed and directed by store management
Added 1 min ago
VP, Operations & Strategic Advisory Counsel
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United States
…transaction; advise on a new product introduction; develop a training program or defuse an investor dispute. They preserve the firm's invaluable reputation for integrity and protect the…
Added 2 mins ago
Corporate Health Clinic Administrator
TSMC
Phoenix, AZ
Resource & Asset Management: Manage clinic inventory, pharmaceutical supplies, medical equipment maintenance, and vendor relationships.
Added 3 mins ago
AC
Apartment Leasing Sales Consultant - Creekside
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Denver, CO
- $20 to $21 USD / hour
1+ year sales and customer service experience including reaching sales goals in a fast-paced environment (e.g., property management, hospitality, retail, or restaurant).
Added 3 mins ago
VO
Kipling- Assistant Store Manager - Puerto Rico
VF Outdoor, LLC
United States
- $20 to $26.4 USD / hour
Provide ongoing training, feedback, and development to team members.
Added 3 mins ago
Program Manager, Maintenance
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Ashville, OH
The Maintenance Program Manager is responsible for developing, implementing, and sustaining standardized industrial maintenance practices across manufacturing operations. This role serves…
Added 3 mins ago
CA
San Francisco Municipal Transportation Agency Student Intern Program, Summer 2027 – 5380 Planning Intern (Level 1)
City and County of San Francisco
San Francisco, CA
- Up to $37.95 USD / hour
…agency has more than 6,000 employees who are responsible for the management of all ground and some underground transportation in the city. The SFMTA has oversight over public transit, as…
Added 3 mins ago
CA
San Francisco Municipal Transportation Agency Student Intern Program, Summer 2027 – 5380 Engineering Intern (Level 1)
City and County of San Francisco
San Francisco, CA
- Up to $37.95 USD / hour
…agency has more than 6,000 employees who are responsible for the management of all ground and some underground transportation in the city. The SFMTA has oversight over public transit, as…
Added 4 mins ago
Bilingual Sales Representative/ Sales Representative (Sales, Customer Service)
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Comprehensive paid training and licensing, plus on-going mentorship and development
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Bilingual Sales Representative (Sales, Customer Service)
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Comprehensive paid training and licensing, plus on-going mentorship and development
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Added 4 mins ago
Bilingual Sales Representative/ Sales Representative (Sales, Customer Service)
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Bilingual Sales Representative (Sales, Customer Service)
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Sales & Operations Advisor in Training
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· Work closely with the sales and management teams to support and achieve dealership goals.
Added 4 mins ago
Sales & Operations Advisor
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…store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags,…
Added 5 mins ago
BR
Senior Associate (Senior Manager), Finance
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San Diego, CA
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…BioMed Realty’s competitive benefits offerings and various training and development opportunities, we have you covered with our Benefits Program which…

AC Pro

Help Desk Technician

Rancho Cucamonga, CA, United States

$26 to $32 USD / hour

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Job details

Pay: $26 to $32 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Company:

AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers – not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day.

Responsibilities:

Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support.
Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process.
Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up
Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems.
Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users.
Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements.
Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations.
Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues.
Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed.
Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations.
Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department.
Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements.
Create, modify, and manage user, computer, and group accounts within Active Directory.
Administer and maintain Office 365 mail flow rules and related email configurations.
Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings.
Provide technical support for various company software applications and business systems.
Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency.
Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives.
Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software.
Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs.
Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions.
Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership.

Skills Requirements:

High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting).
Excellent written and verbal communication, interpersonal, and organizational skills.
Motivation to continue to grow in knowledge and skills.
Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team.
Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint.
Take on a customer service role providing support to Associates.
Ability to effectively analyze typical computer problems.
Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks.
Effective at communicating technical information to associates via telephone, email, written documents or in person.
Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers.

Education and/or Experience Requirements:

High School Diploma or GED
Previous experience as an IT Support Specialist.
A+ Certification, Network + Certification.

Physical Requirements:

Regularly required to sit for extended periods, with occasional standing and walking throughout the workday.
Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools.
Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment.
Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10–25 pounds.
Ability to perform repetitive motions, including typing and mouse use, for extended periods.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence.
Ability to work in a standard office environment with moderate noise levels.

As a member of our team, you will enjoy:

Medical: PPO options
Dental: PPO In-Network
Vision Plan
Company-Paid Life Insurance
Health Flex Spending Account (FSA)
401(k) Retirement Plan
Weekly pay periods (every Friday)
Employee Assistance Program (EAP)
Vacation & Sick Pay
Paid Holidays
Veteran’s day off with pay for associates who served in the military
Career Advancement and Development Opportunities.

Pay Range: $26.00- $32.00 per hour (DOE)

All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S.

Equal Opportunity Employer/ Veterans encouraged to apply.

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