Jobs in the United States

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Manager, Airport Customer Operations Philadelphia PHL
United States
Assists Directors with Customer Service Manager interviews and selections
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Lead, B2B Performance Marketing
SHRM
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- $100,000 to $120,000 USD / year
Prepare recommendations for new campaigns, major program changes, and budget adjustments for Manager review and approval.
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Product Owner (Hybrid)
Selective Insurance Company of America
Hartford, CT · Short Hills, NJ · Charlotte, NC
…the Product Owner collaborates with team members, product and program leaders, end users, customers, and other stakeholders in prioritizing and refining content, managing dependencies,…
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Premium Auditor - Remote in the state of Missouri
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UNAVAILABLE, MO
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Health Information Specialist
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Chicago, IL
Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
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Aftersales Product Development Manager
PACCAR
Kirkland, WA
- $104,100 to $162,900 USD / year
…as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global…
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Store Director
Maverik
Tremonton, UT
- $52,000 to $63,000 USD / year
Food Safety Certification: Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction
Added 1 min ago
Director, Industrial Engineering & Automation
The RealReal, Inc.
Remote, United States
Added 1 min ago
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Sr. Manager, Clinical Programs
TRC Total Renal Care Inc
United States
- $85,000 to $135,000 USD / year
We are seeking an experienced Senior Manager, Clinical Programs (Clinical Transformation) to spearhead the implementation and scaling of our enterprise-wide Patient Activation strategy. In…
Added 1 min ago
Data Communications Structured Cabling Manager
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We have an opening for a Data Communications Structured Cabling Manager to join our construction team in the Kansas City, MO area.
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Regional Clinical Manager (Nurse Practitioner or Physician Assistant))
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TX
We're committed to bringing passion and customer focus to the business.
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Program Support Specialist
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BryceTech is seeking Program Support Specialists to provide a range of to respond to customer inquiries, coordinate issue resolution, communicate clearly with diverse stakeholders, and…
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Transit Instructor
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- $28 to $29 USD / hour
Must have a valid Driver's license, good driving record, proof of insurance, and own transportation · Must have a strong user knowledge of Word and Excel
Added 2 mins ago
Sr Integrated Product Support Engineer, IPS Lead
Sierra Nevada Corporation
Hagerstown, MD
Qualifications You Must Have:
Added 2 mins ago
Staff Product Manager, Voice & Telephony
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Remote, United States
Every call matters to a trades business. It can be a new customer, an urgent service request, or the next job booked. At ServiceTitan, we’re bringing calls, conversations, and customer…
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Commercial Parts Pro
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Aviation Account Manager
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Wichita, KS
- $80,000 to $150,000 USD / year
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2nd Shift Warehouse Supervisor
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OH
…and accessories to achieve distribution objectives and meet customer requirements and certify that all store material is organized and clearly…
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General Manager I - Store 4116 - Murfreesboro, NC
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Must have a valid driver's license
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General Manager I - Store 8086 - Jacksonville, FL
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Jacksonville, FL
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REGIONAL SALES MANAGER- CONTROLLED ENVIRONMENTS
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Regional Sales Manager - Controlled Environments Division
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Manager, Digital & Third-Party Delivery – Eataly Corporate
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New York, NY
The Manager, Digital & Third-Party Delivery - Grocery Retail leads the strategic catalog management, fulfillment workflows, and marketplace operations for Eataly’s high-volume retail,…
Added 3 mins ago
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Part-Time Sales Lead - Famous Footwear
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TRACY, CA
- Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 3 mins ago
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Full-Time Sales Lead - Famous Footwear
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COLUMBUS, OH
- Full-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…

Absolute Business Solutions Corp

Desktop Support Technician

Arlington, VA, United States

$80,000 to $115,000 USD / year

Apply on absc-us.clearcompany.com About employer

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Job details

Pay: $80,000 to $115,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

Absolute Business Solutions Corp (ABSC) is not just another tech company. We’re a community of innovators, engineers, analysts and business professionals working together with our customers to tackle the most complex challenges. For more than 20 years we’ve supported critical Department of Defense (DoD), Intelligence Community (IC), Federal Civilian missions and global, multi-national corporations. We specialize in supporting our clients in the Intelligence, Technology, Defense, AI/ML, and Data Science fields. As we continue to grow at a rapid pace, we need some amazing new professionals to join our team.

The Air Force National Capital Region Information Technology Services program, AFNCR ITS-2, delivers and protects the enterprise IT capabilities supporting senior Air Force leaders, mission partners, and operational users across the National Capital Region. The program sustains secure end-user services, networks, infrastructure, mobility, cybersecurity, and mission-support systems at locations including the Pentagon, Joint Base Andrews, and Joint Base Anacostia-Bolling. Joining this team means providing direct support to users whose missions depend on reliable, responsive, and secure technology every day.

ABSC has an exciting opening for a Desktop Support Technician supporting AFNCR ITS-2 Field Operations at the Pentagon. You will serve as a highly visible, customer-facing technician supporting military personnel, executive leadership, and civilian staff across one of the Department of Defense’s most important operating environments. The role combines Tier 2 desktop support, secure mobility, identity and access support, IT asset deployment, and hands-on troubleshooting throughout the Pentagon complex.

Work Location: 100% onsite at the Pentagon in Arlington, VA

Work Schedule: Day shift, with occasional after-hours scheduled maintenance or on-call rotational support as required.

Security Clearance Required: Active Secret clearance or higher.

Responsibilities

Provide direct onsite technical analysis, diagnosis, and resolution of complex hardware, software, and peripheral issues for end users and executive customers across the Pentagon complex.
Install, configure, image, test, maintain, and troubleshoot desktops, laptops, docking stations, monitors, printers, scanners, and related peripheral equipment.
Provision, issue, receive, and provide Tier 1 support for Personal Wireless Communications Systems, enterprise cellular devices, wireless endpoints, and secure mobile capabilities.
Support wireless-device migrations, asset audits, lifecycle refreshes, battery and accessory management, device setup, multi-factor authentication, network connectivity, and basic profile configuration.
Staff the walk-up customer-support center and deploy or receive IT assets with accurate ticket and work-order documentation.
Use Remedy, ServiceNow, or an equivalent ITSM platform to log, categorize, prioritize, route, track, resolve, and close incidents and service requests.
Develop and maintain technical procedures, recurring-issue documentation, knowledge articles, and troubleshooting guides.
Diagnose and resolve Common Access Card authentication, middleware, card-reader, PKI certificate, and secure VPN issues.
Use Active Directory to support user accounts, password resets, account unlocking, security-group assignments, permissions, and access-control changes.
Install, update, and troubleshoot Windows 10 and 11, Microsoft 365, approved VPN clients, virtual desktop environments, enterprise security tools, and approved third-party software.
Coordinate with software-license managers to support software compliance and approved application use.
Troubleshoot Layer 1 cabling, Wi-Fi, IP configuration, switch-port, VLAN, and basic LAN/WLAN connectivity issues involving copper, fiber, transceivers, and related components.
Coordinate with vendors and original equipment manufacturers to resolve complex, warranty, or escalated hardware and software issues.

Required Qualifications

Current CompTIA Security+ CE or another DoD 8140/8570 IAT Level II baseline certification.
At least five years of relevant desktop or technical-support experience and the ability to satisfy the contractual education and experience pathway listed below.
Experience troubleshooting Windows 10 and 11 Enterprise, Microsoft 365, DoD security baselines, and commercial desktop applications.
Experience administering Active Directory accounts, password resets, account unlocking, security groups, and permissions.
Hands-on experience troubleshooting PKI certificates, CAC or smart-card middleware, and secure DoD-approved VPN solutions.
Working knowledge of CAT5/CAT6 cabling, fiber patching, RJ-45 connections, and basic LAN/WLAN troubleshooting.
Familiarity with PWCS, wireless hardware, and iOS or Android mobile-device configuration and enrollment.
Experience managing incident and work-order tickets using Remedy, ServiceNow, or an equivalent ITSM platform.
Ability to provide polished, customer-facing support in a high-tempo military, executive, or similarly professional environment.
Ability to work independently and collaboratively and support occasional after-hours maintenance or on-call duties.
Ability to lift, move, unbox, and position IT equipment weighing up to 40 pounds and traverse Pentagon corridors and secure spaces throughout the workday.

Education and Experience

Candidates must satisfy one of the following contractual labor-category pathways:

Associate degree or applicable accredited training certificate, plus at least five years of general experience, including at least three years of specialized experience.
Bachelor’s degree in an applicable discipline, plus at least four years of general experience, including at least two years of specialized experience.
No degree, plus at least eight years of general experience, including at least six years of specialized experience.

Applicable disciplines include computer science or systems, information systems or technology, engineering or engineering technology, software engineering or programming, management, natural sciences, social sciences, mathematics, business, or finance.

Desired Qualifications

Experience supporting IT operations at the Pentagon, Joint Base Andrews, Joint Base Anacostia-Bolling, an Air Force Communications Focal Point, or another military command center.
Experience with PWCS asset tracking, property accountability, device provisioning, and lifecycle management.
Experience deploying operating-system images using Microsoft Endpoint Configuration Manager, SCCM, or another enterprise imaging platform.
Experience supporting mobile-device management through Microsoft Intune or a comparable platform.
Strong interpersonal, written, and verbal communication skills with the ability to explain technical solutions to senior military and civilian leaders.
Strong analytical, troubleshooting, and problem-solving skills.

Salary and Compensation

Salary is commensurate with education, experience, knowledge, skills, abilities, and qualifications. The anticipated salary range for this requisition is $80,000–$115,000 annually. This range is not a guarantee of compensation or an offer amount. The actual salary offered will depend on the position’s responsibilities, relevant qualifications, security clearance, internal equity, applicable market data, contractual labor-category requirements, and applicable laws or requirements.

Who we are

ABSC is a technology and services company that combines the agility of a small business with proven processes refined over more than two decades in business. We specialize in supporting public sector clients in the Intelligence, Defense, Health, and Safety areas. Our team stands ready to deliver the next generation of programs, personnel, and solutions to help advance our federal government customers’ driving innovation, agility, and security across all mission areas.

Some of our benefits include

Generous PTO plus 11 Federal Holidays
Retirement Planning – 401k Fully Vested with Match
Annual Health and Wellness Allowance – buy an Apple Watch, a treadmill, or hit the gym on us
Career Development – Annual Funds to spend on Education and Training or AI subscriptions
Volunteer Time Off – Annually, all employees can spend 8 hours directly supporting a charity of choice
Charitable Match – ABSC matches an employee’s donation to a qualifying charity
Referral Program – We pay for internal and external referrals!
LOV Awards – Earn bonus awards throughout the year from our Living Our Values awards program
Pentagon Parking/Metro Reimbursement Benefit

Apply to join our team today! We are always looking to grow our team - if you know someone who is seeking a new career opportunity, please share this job opening with them. ABSC offers generous external referral bonuses. You don’t need to be an employee to benefit from our Referral Program.

ABSC is a proud V3, Virginia Values Vets, member, which recognizes our commitment to hiring Veterans. If you are a veteran, please be sure to include that in your application.

Equal Opportunity Employer, including veterans and individuals with disabilities.

Apply on absc-us.clearcompany.com About employer

More about this job

Skills

Troubleshooting
Troubleshoot
Customer service
Documentation
ServiceNow
IT service management
Microsoft Access
VPN
Microsoft Active Directory
Microsoft Windows
Microsoft 365
Regulatory compliance
LAN
Security+
Technical support
Work independently
Computer science
Social sciences
Mobile device management
Communication skills
Problem solving

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Work requirements

Jobs in the United States