Installation Technician

Description Who is AbeTech? AbeTech is the U.S. market-leading systems integrator in providing tailored data capture solutions for manufacturing, warehousing, and distribution. Our comprehensive solutions include barcoding, mobile computing, thermal label printing, device management, RFID, and weighing, labeling, and verification technologies that automate manual processes and reduce human error.

Our team thrives on collaboration, actively contributing to group projects and fostering a positive atmosphere. We are a results driven organization that embraces creativity and innovation, constantly seeking new ways to improve processes. Adaptability is key, ensuring smooth collaboration and effective problem-solving in a dynamic environment.

What You’ll Do:

• Take charge of installations, service, and preventative maintenance for cutting-edge industrial equipment, including inventory tracking cameras, material inspection solutions, conveyor systems, label applicators, printers, computers, and their associated software.
• Provide rapid-response remote and on-site support, ensuring seamless operation and fast resolutions.
• Deliver comprehensive training to clients and internal teams, equipping them with expert knowledge for system success.
• Document and refine best practices for installation and service, keeping operations scalable and efficient.
• Continuously expand your expertise, mastering the latest technologies in industrial automation.
• Travel up to 75% to engage with clients, execute installations, and troubleshoot real-world challenges.

When You’re Not Traveling:

• Work onsite at our Schertz, Texas office, directly collaborating with our production team on build and assembly - ensuring that every solution is engineered and built for success.

Requirements

• Effective Communication: The ability to clearly convey information and instructions to clients and team members.
• Problem-Solving: The capacity to quickly identify issues and develop solutions under pressure.
• Adaptability: Being flexible and able to adjust to changing situations and client needs.
• Empathy: Understanding and addressing client concerns with patience and care.
• Teamwork: Collaborating effectively with colleagues to ensure smooth operations and client satisfaction.
• Time Management: Efficiently managing time to meet deadlines and handling multiple tasks simultaneously.
• Stress Management: Maintaining composure and professionalism in high-pressure situations.
• 5+ years of hands-on experience in manufacturing environments.
• Strong mechanical and production equipment expertise (label applicators, conveyors, etc.).
• Proficiency with hand tools and electrical systems (low voltage, 5Vdc – 240Vac).
• Solid computer skills (IP configurations, MS Office, PLC troubleshooting a plus).
• Ability to travel, rent vehicles, and comply with group auto insurance.
• Lift up to 40 pounds.

Why Join Us:

• Innovative Environment: Work with cutting-edge technologies and a team of experts dedicated to driving innovation.
• Career Growth: Opportunities for professional development and career advancement within a growing company.
• Client Focused and Fun: We have a strong commitment to doing the right thing for our clients and having a fun time doing it.

Core Values:

At AbeTech, our values are not just words on paper. Our team works hard to ensure that everyone is living up to our values every day!

• We communicate clearly and proactively
• We take responsibility and execute
• We pursue and retain knowledge
• We respect others
• We embrace change
• We have fun through teamwork

Benefits:

• AbeTech offers a benefit package, which includes health and dental insurance that can be purchased for you and your dependents. We also have short- and long-term disability, holiday pay, personal time off, life insurance (group and voluntary), flexible spending account for health and dependent care, health savings accounts, and a traditional or Roth 401k plan with employer match.