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SCADA Engineer
Consumers Energy
JACKSON, MI
The Grid Applications team provides engineering and lifecycle support for the real-time systems at the center of Consumers Energy’s electric grid operations. Our SCADA environment is built…
Added 1 min ago
KN
Financial Wellness Associate
KeyBank National Association
Olympia, WA
- $19.23 to $28.37 USD / hour
…FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to…
Added 1 min ago
Structural Field Engineer
Bechtel
New Albany, OH
…Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and…
Added 2 mins ago
PF
Senior Associate, Client Service Onboarding Manager - Pension Risk Transfer
Principal Financial Group
Des Moines, IA
- $55,800 to $87,600 USD / year
As a Senior Associate, Client Service Onboarding Manager, you'll manage the onboarding of assigned Pension Risk Transfer clients, acting as the main liaison throughout the process. This…
Added 2 mins ago
Director of Outpatient Services and Programs
Default Brand
Philadelphia, PA
Support clinicians in pursuing licensure and certification in approved evidence-based models.
Added 2 mins ago
A
Field Service Technician
Actalent
Aurora, CO
- $28 to $35 USD / hour
…engineering drawings is essential, as is comfort with using technology in the field to document and communicate…
Added 2 mins ago
Operations Manager
BrightView Landscapes, LLC- DE
Puyallup, WA
…collaboration between departments, and ensures that operations support excellent customer…
Added 2 mins ago
Defense Red Switch Network Operations & Maintenance Technician- Junior
The Intellekt Group
Bellevue, NE
Those interested in pursuing a career in Internet Protocol Telephony and/or Information Technology should apply for this exciting entry-level position.
Added 3 mins ago
Planning Coordinator
Columbus, NE
Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more…
Added 3 mins ago
Data Engineer (Louisiana)
Louisiana Health Service & Indemnity Company
Baton Rouge, LA
Must have a minimum of two years of professional information technology experience to include experience with deployment and support of data integration or API solutions.
Added 3 mins ago
Instructional Aide
Oakmont Education
Lorain, OH
Uses computers and other technology provided by the company to assist and support students in their learning.
Added 4 mins ago
Chemical Operator I (3rd shift: 11p-7a)
Veolia Environnement SA
New Philadelphia, OH
…ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most…
Added 4 mins ago
Production Associate Pannel Plating
TTM TECHNOLGIES INC
CHIPPEWA FALLS, WI
…TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (\"RF\") components, RF microwave/microelectronic assemblies, and…
Added 4 mins ago
Registered Nurse II - WICU
Johns Hopkins Hospital
Baltimore, MD
…Physicians, Nurse Practitioners, Patient Care Technicians, Support Staff, Respiratory Therapists, and Pharmacists. Together, they collaborate to deliver patient- and family-centered care of…
Added 4 mins ago
Warehouse Operations Coordinator
Pulse Final Mile LLC
University Park, IL
As a Warehouse Operations Associate, you will play a critical role in supporting the operational success of our warehouse within a client facility. This salaried exempt position requires a…
Added 5 mins ago
Assistant Manager - Truck Service
TravelCenters of America
Deforest, WI
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability…
Added 5 mins ago
Bid Coordination Specialist
Generac Power Systems
Sussex, WI
Support the creation and formatting of bid documents and templates.
Added 5 mins ago
CG
HOUSEKEEPER (FULL TIME)
Compass Group, North America
Schofield, WI
- $18 to $20 USD / hour
- Full-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added 5 mins ago
Manager, Operations
Americold Global
Gainesville, GA · Pendergrass, GA
Proficient with Warehouse Management Systems (WMS) and Radio Frequency (RF) technology.
Added 5 mins ago
EHS Specialist
Amazon.com Services LLC
Spokane Valley, WA
…day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just…
Added 5 mins ago
Facilities Controls Technician III
Trane Technologies
La Crosse, WI
· Associate’s Degree in Electromechanical Technology (or related technical discipline) and at least 5-years of work experience in industrial facilities or R&D product test operations is…
Added 5 mins ago
CG
LAUNDRY SERVICE (PART TIME)
Compass Group, North America
Marshfield, WI
- $18 USD / hour
- Part-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added 5 mins ago
L
Retail Sales – Part Time
Lowes
Marion, OH
- Part-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
L
Retail Sales – Part Time
Lowes
West Bridgewater, MA
- $16.5 to $17.2 USD / hour
- Part-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
CG
HOUSEKEEPER (FULL TIME)
Compass Group, North America
Oshkosh, WI
- $16.5 to $18 USD / hour
- Full-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…

About Us

NOC Technician I

Sioux Falls, SD, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

“We Push the Boundaries of Possibilities for our Communities.”

Overview of the Position Responsibilities: The NOC Technician I monitors the Bluepeak Provider Network and Services for outages and impairments in a 24 x 7 environment. They coordinate maintenance and repair activities with engineering, operations and vendor personnel to ensure high services availability and quality. They use fault, performance monitoring and configuration management tools along with ticketing system, and event logs to detect and document troubles from initial detection to resolution. . The NOC’s role is to Command, Control and Communicate with resources to help resolve customer impacting issues. If this sounds exciting, please read on.

Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps.

***This is an on-site position based in Sioux Falls, SD.

What You Will Do:

Responsible for timely repair coordination, event notifications, and escalations, related to network outages, impairments or maintenance activities.
Work with multiple departments within the organization to effectively communicate and coordinate information during outage events.
Using the Network Monitoring and troubleshooting tools, the NOC Technician is expected to identify, isolate, and coordinate the resolution of events that may occur in all components of the network, clearly documenting each event and actions taken in the trouble ticketing system.
Monitor the Network Elements and Systems that make up the BP HFC Plant, Core Network, Network Services and supporting infrastructure.
Clear outages after service has been restored and tested. Alert personnel via established processes and procedures
Provide thorough follow up via ongoing notification updates
Effectively communicate with field partners, customers and peers
Follow established maintenance processes
Provide after hours support commercial customers if needed
All other duties as assigned

What You Will Need:

Highschool or GED required.
Associate’s degree or equivalent from two-year college or technical school; at least 6 months in a NOC environment preferred; or equivalent combination of education and experience.
Previous knowledge of RF signals and HFC networks is a plus.
Basic understanding of TCP/IP and other Internet protocols as well as experience with tools such as Ping, Trace Route, NS Lookup. Exposure to SolarWinds or other network monitoring platforms is preferred.
Candidates must possess the ability to multitask, problem solve, think clearly and respond in a fast-paced or fluid environment.
Must be reliable and dependable, self-motivated and willing to learn and contribute to building a successful NOC team.
Data, Telephone or Video Network troubleshooting, repair and maintenance experience in an enterprise telecommunications environment or equivalent would be beneficial.
Advanced customer service and time management skills.
Excellent verbal and written skills.
Great organizational and interpersonal skills.
Ability to maintain professionalism in challenging and/or changing situations.
Ability to acquire on the job knowledge of RF and Optical technologies.
The NOC is a 24/7/365 operation. Employees must be willing and able to work non-standard work shifts, including evenings, overnight, holidays, and weekends.
Must be Customer focused and dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective
relationships with customers.
MS Office, internet software, e-mail communication
Prolonged periods of sitting at a desk and working on a computer.
Regularly required to talk and hear.
Frequently required to sit, stand, bend, reach, push, pull and walk.
Required to use hands, handle objects and paperwork.
Required to use close vision and be able to focus.
Required to refrain from personal use of technology during working hours.
Required to lift up to 5lbs at a given time.
Required to reach and hold on to items at chest level or reach above the shoulder.
Must be able to function in a 24/7 operation and work a flexible schedule on weekdays, weekends, and holidays.

Why Work at Bluepeak?

Competitive Compensation + Annual Bonus Eligibility
Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
Professional Development With an Emphasis on Internal Promotion
Employee Discounts on Bluepeak Services, Including Internet
Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

About Us

We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service - like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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