Enterprise Analyst

Who We Are

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body.

When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

Why Join our Team

At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!

We support our team with a competitive compensation and benefits package, including:

• Annual compensation between $100,000 - $110,000, PLUS an annual performance-based, discretionary incentive.
• *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
• Comprehensive health benefit options: Medical, dental, and vision coverage
• 401(k) with competitive employer match
• Company-paid life and disability insurance
• Paid parental leave and wellbeing incentives
• Generous paid time off, including volunteer time
• Flexible spending accounts for healthcare and dependent care
• Professional development opportunities and tuition reimbursement
• Remote work flexibility (role-dependent)
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

At Lucet, your work will directly support our mission to improve behavioral, physical, and social health - one member at a time.

What You Will Do - Essential Functions

The Enterprise Analyst (EA) is a business-facing, cross-functional role responsible for supporting enterprise initiatives from idea formation through implementation. The EA partners with business and operational stakeholders to understand business needs, define desired outcomes, assess impacts, document requirements, and support solution readiness across the organization. This role is focused on initiatives that span multiple teams, processes, systems, data sources, and operational areas. Working closely with Business, IT, EPMO, Product, Operations, Vendors, and Subject Matter Experts, the Enterprise Analyst facilitates discovery, documents business requirements, analyzes cross-functional impacts, supports governance activities, and helps ensure operational readiness for change.

• Enterprise Strategy, Intake & Analysis

• Partner with business and operational leaders to identify business needs, define future-state capabilities, and establish desired outcomes, value drivers, and success metrics while translating strategy into measurable business requirements aligned with organizational goals.

• Lead enterprise business analysis efforts by assessing initiative readiness, scope, dependencies, risks, and enterprise impact; recommend governance, prioritization, funding, and delivery approaches through current-state assessments, future-state design, process modeling, value-stream mapping, and impact analysis.

• Enterprise Collaboration & Governance
• Serve as the primary liaison between business stakeholders, EPMO, Product, IT, Architecture, Compliance, Reporting, Vendors, and operational teams to drive alignment, informed decision-making, and successful delivery.
• Support business cases, governance reviews, prioritization activities, readiness assessments, risk evaluations, and executive decision-making through analysis, recommendations, and enterprise impact insights. Facilitate resolution of complex business issues, competing priorities, organizational dependencies, and ownership gaps that span multiple functions or business areas.
• Business Transformation & Readiness

• Identify and drive opportunities to improve operational efficiency, streamline business processes, enhance stakeholder experiences, strengthen compliance readiness, and maximize business value across the organization.

• Lead business readiness and change efforts by assessing enterprise-wide impacts, coordinating validation and adoption activities, and managing multiple initiatives while ensuring stakeholder alignment, transparency, effective communication, and sustainable outcomes.

Who You Are

• Required Qualifications
• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Communications, or a related field, and three (3) years of experience in business analysis, healthcare operations, process improvement, project support, system implementations, or a related discipline; or an equivalent combination of education and six (6) years of directly related experience.
• Experience facilitating discovery sessions, gathering business requirements, documenting business processes, and supporting business-focused initiatives.
• Working knowledge of business analysis methodologies, project delivery approaches (Agile, Waterfall, and hybrid), and organizational governance processes.
• Ability to analyze business problems, identify process improvement opportunities, and document current-state and future-state workflows.
• Experience collaborating with business stakeholders, operations teams, IT, project teams, vendors, and subject matter experts to support initiative delivery and resolve issues.
• Strong analytical, facilitation, communication, organization, and problem-solving skills.
• Ability to manage multiple assignments simultaneously while maintaining clear documentation, stakeholder communication, and attention to detail.
• Experience creating business analysis artifacts such as process maps, requirements documentation, workflow diagrams, use cases, and impact assessments.
• Ability to identify and evaluate impacts across people, process, technology, data, and operational areas to support informed decision-making and successful implementation.
• Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
• Someone who embodies our values by:
• Serving everyone with compassion and leading with empathy.
• Stepping up and creating value by taking charge and acting when there is an opportunity.
• Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
• Nurturing growth and belonging by respecting and celebrating everyone for who they are.
• Competencies
• Responsible with a high level of integrity and ethical standards
• Intuitive nature to identify compliance irregularities
• Excellent communication and interpersonal skills, with the ability to collaborate across teams.
• Must be detail oriented.
• Working Conditions:
• High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required.
• Frequent use of computer and phone systems
• Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations.
• Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
• A quiet workspace with minimal background noise for calls.

We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health.

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.