Intake Coordinator

About Abode:

When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is to solve homelessness through housing and supportive services that help individuals and families achieve stability and independence. Grounded in the Housing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

Housing Ends Homelessness

Our Mission:

Abode works to end homelessness by assisting low-income, unhoused people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness.

Our Values:

• Start with Dignity
• Take Smart Risks
• Be transparent
• Solve for today and tomorrow
• Spark each other’s strengths

About The Role:

The Intake Coordinator is responsible for the initial screening and management of referrals to Abode Services programs cultivating and maintaining collaborative relationships with the referral community and people applying to program and maintaining files that meet funding requirements. Shape

How You Make An Impact:

• Maintain active relationships with referral sources to identify and cultivate new referrals, strengthen, and solidify relationships with established referral sources and provide information to the community regarding agency services and programs.
• Keep referral sources apprised of program openings.
• Receive and review referring documentation and follow up with referral sources to get more information, as necessary.
• Complete intake process – inclusive of phone contact with referral source, faxing of necessary paperwork, checking eligibility, etc.
• Assist in conducting initial intake screening on youth and make recommendations to the Program Manager regarding housing placement.
• Assist in completing initial psychosocial assessment and report out to the team.
• Conduct pre-housing informational workshops.
• Work with the team to support clients for enrollment in programs to enter housing.
• Track the referral process to assure prompt entry into services
• Develop and maintain waiting lists for programs at capacity.
• Attend County Team Decision Meetings (TDMs) to educate clients about Abode Services programs.
• Create and maintain program trackers and rosters.
• Ensure participant files meet CCL requirements as well as other funding requirements. Assist with file audits.
• Assist with completing data entry of and tracking of intakes, exits, and quarterly updates.
• Assist Program Manager is reviewing, auditing, and correcting data entered in HMIS, Apricot, and JBF databases.
• Track housing vacancies and collaborate with housing staff to determine program vacancies and plan for youth move-ins and transfers.
• Provide support to the assigned programs through creation of flyers, providing administrative support like making copies of materials for groups, purchasing food for the groups, picking up items from shelter, etc.
• Attend and participate in all relevant supervisions, meetings, and training.
• Other duties as assigned.

How You Meet Qualifications:

• Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related or equivalent experience.
• 1-year experience providing services to homeless or marginalized populations.
• 1-year experience providing program support in an administrative capacity.
• Flexible schedule to work evening and weekend hours when needed.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.

Our Benefits and Perks:

• Competitive pay: $27.50 - $30.25 per hour
• Work arrangement: Onsite position; may be eligible for hybrid or remote work, subject to supervisor approval and factors including job responsibilities, remote location, and employee suitability.
• PTO:19 days per year, increasing with tenure
• Holidays: 12 paid holidays per year
• Health & Wellness:
• 100% medical, dental and vision coverage options for employees
• Employer subsidized options for dependent health care."
• Legal and financial services and more through our Employee Assistance Program (EAP)
• Mental health care service provided by Teledoc
• Flexible Spending Account (FSA)
• Commuter
• Health care
• Dependent care
• Retirement Plan: 403(b) w/ employer match & contribution programs

Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.