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Abode Family

Clinical Case Manager

San Francisco, CA, United States

Competitive Pay: $34.00-$38.00 (DOE)

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Job details

Pay: Competitive Pay: $34.00-$38.00 (DOE)
Education: Bachelor’s degree
Experience: 1 year of field experience working with people with serious mental illness, individuals with a dual diagnosis and/or the homeless population.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Abode:

When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is to solve homelessness through housing and supportive services that help individuals and families achieve stability and independence. Grounded in the Housing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

Our Mission:

Abode works to end homelessness by assisting low-income, unhoused people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness.

Our Values:

Start with Dignity
Take Smart Risks
Be transparent
Solve for today and tomorrow
Spark each other’s strength

About The Role:

The Clinical Case Manager provides mental health services to participants and is aimed at increasing wellness, increasing housing stability, and preventing people from cycling through the criminal justice system and/or hospitals. Responsible for behavioral health assessment and delivery of strengths based/needs focused services. Acts as the lead on clinical cases and guides supporting team members in clinical service delivery.

How You Make An Impact:

Provide clinical case management services, including individual rehabilitative services, brokerage, collateral, and therapy to participants in the following settings: home, community, and office.
Act as the primary lead on assessments, ANSA and develop treatment plans on an on-going basis for participants enrolled in the program. Collaboratively work with participants and their treatment team to develop and work on their recovery goals.
Perform mental status exams, as well as safety assessments that include suicide, homicide, and gravely disabled assessments with participants on an ongoing basis.
Provide direct crisis counseling and needs identification.
Utilize motivational interviewing techniques to explore participants’ substance dependency, encourage reduction and/or provide support to clients moving towards abstinence.
Provide wrap around clinical case management services to individuals residing in permanent supportive housing.
Using the ACT model, this position will work as a therapist within the ACT team
Assist participants with establishing goals and strategies for increasing self-sufficiency.
Coordinate care and discharge planning for participants in institutional settings, hospitals, etc.
Identify a mental health provider and do a warm hand off to the new provider, required for some programs.
Provide linkage and warm hand offs to long term mental health providers, when called for or required.
Provide support to families and loved ones as needed.
Attend clinical, administrative, and case conferencing meetings as assigned by the program supervisor.
Enter all data on time and correctly to support program evaluation and outcomes tracking
Ensure proper and timely documentation of services including written case notes using the BIRP formats.
Other duties as assigned.

How You Meet Qualifications:

Bachelor's Degree Required
MS/MSW/MA degree in Psychology Preferred *New grads are encouraged to apply*
Registration with the California Board of Behavioral Sciences (BBS) preferred.
1 year of field experience working with people with serious mental illness, individuals with a dual diagnosis and/or the homeless population.
Use of personal vehicle, proof of a valid and current California Driver’s License and current insurance along with a clean DMV record required.
COMPETENCIES:
Excellent verbal & written communication, organizational, and time management skills.
Strong analytical and problem-solving skills with meticulous attention to detail.
Ability to work well independently and collaboratively with teams.
Possess an understanding of and practice cultural sensitivity through open dialogue and self-exploration with diverse groups, while providing direct services.
Experience with outreach and providing clinical services to individuals in field settings i.e., encampment, streets, psychiatric hospital, etc.
Knowledge of Psychiatric Disorders as well as the ability to implement the following evidence-based models: Harm Reduction, Psychosocial Rehabilitation, Strength-based Case Management and Motivational Interviewing.
Ability to build supportive and respectful working relationships with individuals diagnosed with a mental illness that instills hope and promotes self-determination, with a sensitivity to and understanding of the special needs of the homeless.

Competencies:

Ability to build supportive and respectful working relationships with individuals diagnosed with a mental illness that instills hope and promotes self-determination, with a sensitivity to and understanding of the special needs of the homeless.
Experience in effectively intervening in crisis situations, with de-escalation techniques.
Proficiency in Microsoft Office programs, systems, and platforms.
Ability to learn and use required mobile devices and business-related applications.
Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

Our Benefits and Perks:

Competitive Pay: $34.00-$38.00 (DOE)
Work Arrangement: Onsite, remote work is not available.
PTO:19 days per year, increasing with tenure
Holidays: 12 paid holidays per year
Health & Wellness:
100% medical, dental and vision coverage options for employees
Employer subsidized options for dependent health care."
Legal and financial services and more through our Employee Assistance Program (EAP)
Mental health care service provided by Teledoc
Flexible Spending Account (FSA)
Commuter
Health care
Dependent care
Retirement Plan: 403(b) w/ employer match & contribution programs

Notice: Abode Services is an Equal Opportunity Employer. We comply with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). Abode will engage in an individualized assessment of accommodation requests and may provide reasonable accommodations to qualified applicants and employees with disabilities when necessary to facilitate participation in the hiring process or to perform the essential functions of a position, unless doing so would result in an undue hardship. If you require accommodations during the application process, please speak with your Talent Acquisition Specialist or use Abode’s contact form to reach out to our Talent Acquisition team.

Notice: Abode Services maintains a drug-free workplace in accordance with applicable federal, state, and local law.

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More about this job

Skills

Mental health
Case management
Counselling
Interview techniques
Dependency on drugs
Coordinate care
Documentation
Communication skills
Time management
Problem solving
Attention to detail
Psychiatric disorders
Harm reduction
Microsoft Office

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