The Site Supervisor is responsible for overseeing daily operations at an assigned client facility, ensuring service delivery, quality standards, and safety compliance. This role provides direct leadership to Shift Leads and frontline employees, coordinates staffing and operational activities, supports client relationships, and drives continuous improvement initiatives. Pay: $20.00 – $23.00 per hour (US Dollars) The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
- Oversee daily site operations to ensure services are completed safely, efficiently, and in accordance with company and client standards.
- Coordinate staffing, scheduling, and labor allocation to meet operational requirements and service expectations.
- Monitor productivity, service quality, and performance metrics, implementing corrective actions as needed to achieve operational goals.
- Conduct routine inspections and audits to ensure compliance with quality, safety, and operational standards.
- Provide leadership, coaching, and direction to Shift Leads and frontline employees while maintaining accountability for performance.
- Support recruiting, onboarding, training, and ongoing employee development initiatives.
- Serve as an additional point of contact for client representatives, addressing requests, concerns, and service-related issues.
- Foster positive working relationships through effective communication with clients, employees, and leadership teams.
- Maintain compliance with company policies, client requirements, safety procedures, and regulatory standards.
- Ensure accurate completion of operational documentation, timekeeping records, inspections, and reporting requirements.
- Manage inventory levels of supplies, equipment, and chemicals to support uninterrupted operations.
- Support continuous improvement initiatives, special projects, and additional duties as assigned.
- Must be 18 years of age or older.
- High school diploma, GED, or equivalent experience.
Preferred Qualifications
- 2+ years of janitorial, warehouse, facilities, or operations experience.
- 1+ year of supervisory or leadership experience.
- Experience working in a distribution, fulfillment, or warehouse environment.
- Customer service or client-facing experience.
- Valid Driver's License (when applicable).
Core Competencies
- Demonstrated leadership and team development capabilities.
- Strong communication and interpersonal skills.
- Ability to coordinate staffing, scheduling, and workforce activities.
- Effective problem-solving and decision-making skills.
- Ability to manage multiple priorities in a fast-paced warehouse environment.
- Commitment to safety, quality, and operational excellence.
- Strong customer service and client relationship management skills.
- Attention to detail and ability to maintain accurate documentation.
- Ability to work independently and collaboratively.
- Adaptability and continuous improvement mindset.
Work Environment & Physical Requirements
- Ability to stand, walk, bend, and climb stairs throughout large warehouse facilities.
- Ability to lift up to 40 pounds.
- Ability to work in warehouse, fulfillment center, and industrial environments.
- Ability to operate cleaning equipment, pallet jacks, and other approved equipment as required.
- Ability to work flexible schedules, including nights, weekends, and holidays when business needs require.
- Comfortable working in warehouse and facility environments.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com