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Value Stream Engineer
Actalent
Creedmoor, NC
- $75,000 to $99,000 USD / year
…comprehensive benefits package that may include a goal share bonus program, paid time off with holiday and sick leave, medical insurance, learning and development opportunities, and a…
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Nurse Residency AdventHealth Polk, NC
AdventHealth
Columbus, NC
…salary increases of up to 20%* through our Clinical Ladder Program based on experience, professional development, and achievement of advancement…
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Program Manager
SOUTHWESTERN NC PLANNING & ECONOMIC DEVELOPMENT COMMISSION
Sylva, NC
- $60,000 to $70,000 USD / year
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Program Manager
SOUTHWESTERN NC PLANNING & ECONOMIC DEVELOPMENT COMMISSION
Sylva, NC
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Sr. Maintenance Technician
CBRE
Mebane, NC
We invest in our employees’ development. The core of ourstrategy is the view that development happens through three key activities:on-the-job learning, coaching, and formal training. We…
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(USA) Area Manager - Floor (wm.com)
Walmart
LUMBERTON, NC
- $65,500 to $98,000 USD / year
…and company policies and procedures identifying training and development needs and participating in the hiring promotion coaching teaching and evaluation of associates and leaders Respect…
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Continuous Skills Development Trainer
Walmart
LUMBERTON, NC
- $22.55 to $26.05 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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Data Analyst I (Full Time) - United States
Cisco
Research Triangle Park, NC
- Full-time
-An educational or workforce development program (e.g., Associate’s, Apprenticeship, Boot camp, or Certification) with 1 year of work experience; or
Added 1 min ago
Lead Data Scientist
MetLife
Cary, NC
The Lead Data Scientist is crucial to DnA USB's Engagement Strategy team, creating Machine Learning and AI solutions to support marketing campaigns and business engagement. You will provide…
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Electrical Engineer - Power System Studies (Distribution) Job Details | Black & Veatch Family of Companies
Black & Veatch
Cary, NC
"Typically assists with performance management process, mentoring, recognition, and any corrective actions required. May participate in career planning, and learning and development.…
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Lead Software Development Engineer
MetLife
Cary, NC
…QlikView and Power BI scripts and/or develop and test machine learning models and/or perform exploratory data analysis, develop SQL queries and stored procedures to support the dashboards…
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Senior Service Program and Asset Planning Manager, Volvo Autonomous Solutions
Volvo Group
Greensboro, NC
- $128,300 to $158,400 USD / year
We’re on a mission to unlock new growth opportunities for Volvo Autonomous Solutions. As the Senior Service Program Engineer and Asset Planning Manager, you will lead the development and…
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Product Manager
Meta
Raleigh, NC
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
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Product Manager
Meta
Raleigh, NC
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
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Director, AI Engineer (Remote Eligible)
Capital One
Raleigh, NC
Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in…
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Director HR Solutions
Lumen
Raleigh, NC
…and change adoption. Leveraging strong change leadership and program execution capabilities, the Director of HR Solutions drives organizational readiness and sustained adoption, helping the…
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Associate Product Manager
FranklinCovey
Raleigh, NC
2+ years of experience in product management, product operations, technical program management, implementation, solutions consulting, or a similar role at a software or technology company
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Commercial Enablement Manager
Norstella
Raleigh, NC
…across Sales, Customer Success, Solution Consulting, Account Management, and Sales Development, with a focus on measurable commercial…
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Policy Development Analyst - Senior
Intermountain Health
Raleigh, NC
Leads the development and implementation of health plans policies, which are used to develop adjudication rules, define coverage for benefits, program the claims payment system and develop…
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Contact Center Operations Supervisor
Intermountain Health
Raleigh, NC
Responsible for hiring, onboarding, and the development of talent (e.g. training, mentoring, knowledge, skills, tools); provides support, coaching and corrective action, career planning and…
Added 1 min ago
AI Senior Manager - SFL Scientific
Deloitte
Raleigh, NC · Charlotte, NC
Team Leadership: Support the growth and development of our AI and data science practice, including data science team management and solution delivery
Added 1 min ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Raleigh, NC · Charlotte, NC
…hiring a Data Science Manager to support the technical design, development, and deployment of novel AI solutions across healthcare, life sciences, manufacturing, consumer, energy, and other…
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AI Datacenter Associate VP
Deloitte
Charlotte, NC
Build and grow the AI Datacenter practice & capabilities: lead the growth, strategy, and talent development of the practice by shaping service offerings, driving innovation, expanding…
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Senior Lead AI Research Scientist – Foundation Models & Agentic AI
Wells Fargo
CHARLOTTE, NC
Wells Fargo’s Model Risk Management (MRM) team is seeking a Senior Lead Quantitative Analytics Specialist (AI R esearch Scientist Lead – Foundation Models & Agentic AI ) to drive advanced…
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Senior Consultant - SAP BRIM CC
Deloitte
Charlotte, NC
Deliver SAP Billing and Revenue Innovation Management (BRIM) Convergent Charging (CC) solutions that support monetization, pricing, rating, charging, and revenue management transformation

ABM US

Account Director

WILTON, CT, United States
Wilton, CT, United States

$195,000 to $215,000 USD / year

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Job details

Pay: $195,000 to $215,000 USD / year
Experience: 10+ years of facilities leadership experience within engineering, technical operations, integrated facilities management, or critical infrastructure environments.
Posting language: English
Posted: Oct 30, 2026

Original job description

Compensation: $195,000 - $215,000 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Position Summary The Account Director serves as the senior executive leader responsible for the overall performance, reliability, compliance, and strategic direction of Hard Services operations across a large, technically complex client portfolio. This role provides leadership for facilities engineering, maintenance operations, critical infrastructure, asset management, reliability programs, capital planning, and operational excellence initiatives. The Account Director is accountable for ensuring all building systems and facility assets operate safely, efficiently, and reliably while supporting business continuity, employee productivity, and client objectives. The role leads engineering and technical operations teams while partnering closely with client stakeholders to develop long-term infrastructure strategies, capital investment plans, and maintenance programs. In addition, the Account Director maintains overall accountability for Integrated Facilities Management (IFM) service delivery, customer satisfaction, financial performance, and contract compliance across the account portfolio. This includes oversight of maintenance, custodial services, grounds maintenance, landscaping, workplace experience, and overall service delivery in support of the client environment.

Hard Services Leadership

Provide executive oversight of all engineering and maintenance operations including HVAC, electrical, mechanical, plumbing, building automation systems (BAS/BMS), utilities infrastructure, and life safety systems.
Lead a team of Engineering Managers, Chief Engineers, Maintenance Managers, and technical personnel responsible for campus-wide facilities operations.
Establish and execute maintenance and asset management strategies focused on equipment reliability, operational resilience, asset lifecycle optimization, and continuous improvement.
Ensure preventive, predictive, and corrective maintenance programs are executed in accordance with operational requirements and industry best practices.
Drive engineering excellence through KPI management, including equipment uptime, PM compliance, work order performance, backlog management, energy efficiency, and reliability metrics.
Develop and execute long-range infrastructure plans supporting facility growth, modernization, sustainability initiatives, and business continuity objectives.
Lead capital planning activities including asset replacement forecasting, lifecycle assessments, infrastructure upgrades, and deferred maintenance mitigation strategies.
Evaluate repair-versus-replace decisions utilizing asset performance data, risk analysis, and lifecycle costing methodologies.
Partner with client engineering and operational leaders to identify infrastructure risks, capacity constraints, and future investment requirements.
Oversee emergency preparedness, incident response, disaster recovery planning, and escalation management for critical facility systems.
Ensure compliance with OSHA, environmental regulations, life safety standards, and all applicable client and corporate requirements.
Champion continuous improvement initiatives focused on reliability, operational efficiency, energy management, and sustainability.

Financial & Business Leadership

Maintain full accountability for account profitability, financial performance, forecasting, budgeting, and achievement of contractual commitments.
Manage engineering operating budgets, capital expenditures, and vendor service agreements.
Identify and implement cost-saving and value-creation opportunities while maintaining operational integrity and service excellence.
Develop strategic business plans aligned with client objectives and organizational growth initiatives.
Present operational reviews, capital recommendations, business cases, and performance updates to executive client stakeholders.

Client Relationship Management

Serve as the primary executive contact for client leadership.
Build trusted advisor relationships through proactive communication, transparency, and operational excellence.
Lead business reviews and strategic planning discussions focused on operational performance and future facility requirements.
Ensure client expectations are consistently met or exceeded through strong governance and accountability practices.

Integrated Facilities Management Leadership

Provide executive oversight of integrated facilities services including custodial services, landscaping, grounds maintenance, and workplace experience functions.
Maintain accountability for customer satisfaction, service delivery, compliance, and performance across all facility service lines.
Ensure Hard Services and Soft Services operations are aligned to support overall contract performance and client objectives.
Ensure alignment of all service lines with contractual obligations, client expectations, and operational objectives.
Foster collaboration among service providers to deliver a seamless workplace experience while maintaining operational standards.

People Leadership

Recruit, develop, mentor, and retain high-performing engineering and facilities management talent.
Establish a culture of accountability, safety, operational excellence, and continuous learning.
Lead succession planning, workforce development, and performance management initiatives.
Promote employee engagement and support diversity, inclusion, and professional development across the organization.

Required Qualifications

Bachelor's degree in Engineering, Facilities Management, Operations Management, Business Administration, or a related discipline; equivalent experience considered.
10+ years of facilities leadership experience within engineering, technical operations, integrated facilities management, or critical infrastructure environments.
5+ years leading Engineering Managers, Maintenance Managers, Chief Engineers, or large technical operations teams.
Demonstrated experience managing complex Hard Services programs including maintenance, engineering operations, asset management, reliability programs, and capital planning.
Demonstrated experience managing an integrated facilities model that includes maintenance, custodial, and grounds services.
Strong understanding of HVAC systems, electrical distribution systems, mechanical infrastructure, plumbing, BAS/BMS platforms, utilities, and life safety systems.
Proven experience managing large-scale operating budgets, capital projects, and vendor relationships.
Experience developing maintenance strategies focused on asset reliability, equipment uptime, and risk mitigation.
Knowledge of CMMS platforms and maintenance performance analytics.
Strong financial acumen with experience managing profitability, forecasting, and contract performance.
Exceptional client-facing communication, presentation, and executive stakeholder management skills.
Ability to lead large, cross-functional teams in a fast-paced and highly technical environment.

Preferred Qualifications

Experience supporting semiconductor, advanced manufacturing, research and development, laboratory, pharmaceutical, healthcare, mission-critical, or technology-intensive environments.
Professional certifications such as CFM, FMP, SFP, LEED, PMP, PE, CMRP, or equivalent.
Experience leading multi-site or campus environments exceeding one million square feet.
Proven success implementing reliability-centered maintenance (RCM), predictive maintenance programs, and asset optimization initiatives.
Experience with energy management, sustainability programs, and utility optimization strategies.
Experience presenting capital plans and infrastructure investment strategies to executive leadership teams.
Knowledge of smart building technologies, digital maintenance platforms, and operational performance dashboards.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

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More about this job

Skills

Regulatory compliance
Leadership
Customer service
Cleaning
HVAC
Plumbing
Building automation
Lead a team
Organisational resilience
Process improvement
Energy efficiency
Forecasting
Incident response
Implement ICT recovery system
Environmental legislation
Budget management
Communication skills
Strategic planning
Collaboration
Maintain operational standards
Performance management
Operations management
Building systems monitoring technology
CMMS
Financial capability
Manage profitability
Stakeholder management
Apply advanced manufacturing
Research
LEED
PMP
RCM

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