Overview
ABM Parking Services has a full time opening for a Office Clerk to provide administrative support and assistanc
Pay: $21.00/hr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf) | (Programa de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline%20%28Spanish%29.pdf)
Shift: Monday - Friday 8am - 5pm
Responsibilities
- Provide outstanding customer service to clients and visitors.
- Validate tickets for customers, prepare and sell validations, parking passes. Provide outstanding customer service to clients and visitors.
- Validate tickets for customers, prepare and sell validations, parking passes.
- Answer intercom calls to assist customers at the exits, answer telephones and emails daily
- JDE key card maintenance to include adding, deleting, and updating parkers. Maintaining database.
- Assist office manager in keeping daily reports up to date for accounting and revenue recon.
- Research backup for credit card chargebacks, accept monthly payments, create custom validation
invoices for tenants, assist office manager with special requests as needed
- Assist with preparation and input of DR (daily reports) in JD Edwards.
- Interact with Tenants and Management daily.
- Communicate effectively with management team, bringing issues to their attention in a timely manner.
- Building Access Setup / Parking Access input
- Pinnacle control includes article setups, building access set up, and card readers and cab reboots
occasionally
Qualifications
- Minimum of two (2) years of experience in a parking office or parking operations administrative role.
- Ability to think critically, make sound decisions, and perform effectively under pressure.
- Strong problem-solving skills with excellent attention to detail.
- Excellent verbal and written communication skills
- Must demonstrate professionalism, a positive attitude, reliability, and a professional appearance.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Experience with ParkABM, data entry, and maintaining monthly parking accounts, including adding,
updating, and deleting parkers.
- Ability to handle customer inquiries, complaints, and disputes professionally and efficiently.
- Strong organizational skills with the ability to multitask, prioritize responsibilities, and meet deadlines.
- Experience with SKIDATA Parking Access and Revenue Control Systems (PARCS) is preferred
REQNUMBER: 171566
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.