CUSTOMER SERVICE ASSISTANT

Overview

We are looking for a reliable and experienced customer service assistant to provide visitors with excellent customer service and any information needed for their visit.

Pay: $17.05 Hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Seasonal Position: Part-Time hours including weekends

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1

Responsibilities

• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible

Qualifications

Basic Qualifications:

• Must be 18 years of age or older
• No experience required and on-the-job training provided • No high school diploma, GED or college degree required

Preferred Qualifications:

• One (1) year of prior customer service or similar experience preferred

REQNUMBER: 171645

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.