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Added 1 hour ago
Expert Program Manager - Small Business Engagement
Pacific Gas And Electric Company
Oakland, CA
…the PG&E Service Territory and agreed upon between the hiring leader and successful…
Added 1 hour ago
ES
EverHealth - Lead Forward Deployed Engineer (Remote, US)
EverCommerce Solutions Inc.
Remote, United States
- $170,000 to $200,000 USD / year
…patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000+ healthcare practices and counting. EverHealth consists of SaaS products including…
Added 1 hour ago
Senior Partner, Talent Acquisition - Recruiting
Quality Technology Services Ltd
United States
As Senior Partner, Talent Acquisition, you are a strategic advisor partnering closely with business leaders to understand workforce needs, develop hiring strategies, and deliver…
Added 1 hour ago
Expert Program Manager - Small Business Engagement
WA
…the PG&E Service Territory and agreed upon between the hiring leader and successful…
Added 1 hour ago
Technical Services Group Executive, Payments Card Software Engineering
U.S. Bank National Association
Brookfield, WI · Minneapolis, MN · Englewood, CO
…resiliency, risk reduction, and operational excellence. This leader will partner closely with Payments Product, Operations, Risk, Architecture, and Enterprise Technology leaders to support…
Added 2 hours ago
SLED Account Manager
HP
Spring
…with Local Gov't and Education clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets,…
Added 2 hours ago
H
Vice President, SC Network, Resilience, Analytics Transformation
HP
Spring
- $266,000 to $318,000 USD / year
…transformation, resilience, advanced analytics and AI, strategic program execution, cybersecurity, and responsible supply chain operations. This executive will shape how HP designs,…
Added 2 hours ago
Materials Project Management III (B3)
Applied Materials, Inc
Austin, TX · Kalispell, MT
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 2 hours ago
Data Solutions Architect - Data Platform, Data Products & AI-Ready Data
Applied Materials, Inc
Santa Clara, CA
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 2 hours ago
Product Marketing Manager
Applied Materials, Inc
Gloucester, MA
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 2 hours ago
S
Sr. Director, HR Administration & Total Rewards
Solidigm
Rancho Cordova, CA
- $160,480 to $266,800 USD / year
The Senior Director, Total Rewards is a senior leader within Solidigm’s Human Resources organization, responsible for setting and executing the company’s global Total Rewards strategy…
Added 2 hours ago
A
Senior Water/Wastewater Client Account Leader
Arcadis
Greensboro · Cary · Charlotte
- $150,000 to $200,000 USD / year
Arcadis is seeking a Senior Water Wastewater Client Account Leader to join our Greensboro, North Carolina team to lead municipal water/wastewater infrastructure projects while supporting…
Added 2 hours ago
GS
Director, People & Culture, Care Delivery Assets
GRP SCAN Group
United States
- $180,000 to $210,000 USD / year
The Director, People & Culture, Care Delivery Assets is a trusted advisor to senior leadership, responsible for shaping workforce and organizational strategies that advance business…
Added 2 hours ago
Senior Director, Healthcare Policy and Market Access
Becton, Dickinson and Company
Washington, DC
BD’s Peripheral Intervention (PI) business unit is a global leader in chronic disease care, with strong positions across vascular and oncology categories and a portfolio strategy focused on…
Added 3 hours ago
Senior Engineer (Int'l) Wright Pat AFB
Serco USA
Andrews AFB, MD · Aurora Buckley AFB, CO · Cannon AFB, NM · Columbus AFB, MS · Dyess AFB, TX · Edwards AFB, CA · Eglin AFB, FL · Eielson AFB, AK · Ellsworth AFB, SD · Fairchild AFB, WA · Glendale Luke AFB, AZ · Goodfellow AFB, TX · Grand Forks AFB, ND · Hanscom AFB, MA · Hill AFB, UT · Kirtland AFB, NM · Langley AFB, VA · Laughlin AFB, TX · Little Rock AFB, AR · Maslmstrom AFB, MT · Maxwell AFB-Gunter Annex, AL · McConnell AFB, KS · Minot AFB, ND · Moody AFB, GA · Mountain Home AFB, ID · Nellis AFB, NV · Offutt AFB, NE · Peterson AFB, CO · Robins AFB, GA · Schriever AFB, CO · Scott AFB, IL · Shaw AFB, SC · Sheppard AFB, TX · Tinker AFB, OK · Travis AFB, CA · Vandenberg AFB, CA · Warren AFB, WY · Whiteman AFB, MO · Wright-Patterson AFB, OH
If you want to be part of a new, high-impact team actively shaping technical solutions and program strategies for the United States Air Force’s Fighters and Advanced Aircraft (AFLCMC/WA)…
Added 3 hours ago
Senior Engineer (IR) Wright Pat AFB
Serco USA
Andrews AFB, MD · Aurora Buckley AFB, CO · Cannon AFB, NM · Columbus AFB, MS · Dyess AFB, TX · Edwards AFB, CA · Eglin AFB, FL · Eielson AFB, AK · Ellsworth AFB, SD · Fairchild AFB, WA · Glendale Luke AFB, AZ · Goodfellow AFB, TX · Grand Forks AFB, ND · Hanscom AFB, MA · Hill AFB, UT · Kirtland AFB, NM · Langley AFB, VA · Laughlin AFB, TX · Little Rock AFB, AR · Maslmstrom AFB, MT · Maxwell AFB-Gunter Annex, AL · McConnell AFB, KS · Minot AFB, ND · Moody AFB, GA · Mountain Home AFB, ID · Nellis AFB, NV · Offutt AFB, NE · Peterson AFB, CO · Robins AFB, GA · Schriever AFB, CO · Scott AFB, IL · Shaw AFB, SC · Sheppard AFB, TX · Tinker AFB, OK · Travis AFB, CA · Vandenberg AFB, CA · Warren AFB, WY · Whiteman AFB, MO · Wright-Patterson AFB, OH
If you want to be part of a new, high-impact team actively shaping technical solutions and program strategies for the United States Air Force’s Fighters and Advanced Aircraft (AFLCMC/WA)…
Added 3 hours ago
Associate Director, Defense Programs (Army)
RTX
United States
…difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and…
Added 3 hours ago
Associate Director, Defense Programs (Air Force/Navy)
RTX
United States
…difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and…
Added 3 hours ago
Remediation Lead
Baxter Healthcare Corporation
Round Lake, IL
This role is ideal for an experienced Quality leader who combines deep pharmaceutical compliance knowledge with strong program leadership, sound regulatory judgment, and a demonstrated…
Added 3 hours ago
Product Marketing Manager
Applied Materials
Gloucester, MA · Gloucester
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 3 hours ago
Senior Director, Global Field Marketing
Altus Group U.S. Inc.
835, NY
…global mandate that combines strategic influence, leadership development, and accountability for measurable business performance. By improving pipeline conversion and velocity,…
Added 3 hours ago
Director, Data Scientist
United Services Automobile Asn
Charlotte, NC
Acts as advanced analytics thought leader and advisor to the business to shape strategies that drive competitiveness and differentiation.
Added 3 hours ago
Financial Advisor - Corley Mill (Columbia), SC
TD Bank, N.A.
Lexington, SC
The Financial Advisor (FA) role is a three-year program with a forgivable draw, for financial advisors or planners who will be providing financial planning guidance & selling investment…
Added 3 hours ago
Director - Sourcing and Procurement (Longview Capital Solutions)
BMO Bank N.A.
Irving, TX
Seeking a senior procurement leader with deep expertise in direct procurement, strategic sourcing, and vendor contract management within a standalone operating environment. The successful…
Added 4 hours ago
Data Solutions Architect - Data Platform, Data Products & AI-Ready Data
Applied Materials
Santa Clara, CA · Santa Clara
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…

ABM Industries

Account Director

Wilton, CT, United States

$195,000 to $215,000 USD / year

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Job details

Pay: $195,000 to $215,000 USD / year
Experience: 10+ years of facilities leadership experience within engineering, technical operations, integrated facilities management, or critical infrastructure environments.
Posting language: English
Posted: Oct 31, 2026

Original job description

Overview

Compensation: $195,000 - $215,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

Position Summary

The Account Director serves as the senior executive leader responsible for the overall performance, reliability, compliance, and strategic direction of Hard Services operations across a large, technically complex client portfolio. This role provides leadership for facilities engineering, maintenance operations, critical infrastructure, asset management, reliability programs, capital planning, and operational excellence initiatives.

The Account Director is accountable for ensuring all building systems and facility assets operate safely, efficiently, and reliably while supporting business continuity, employee productivity, and client objectives. The role leads engineering and technical operations teams while partnering closely with client stakeholders to develop long-term infrastructure strategies, capital investment plans, and maintenance programs.

In addition, the Account Director maintains overall accountability for Integrated Facilities Management (IFM) service delivery, customer satisfaction, financial performance, and contract compliance across the account portfolio. This includes oversight of maintenance, custodial services, grounds maintenance, landscaping, workplace experience, and overall service delivery in support of the client environment.

Responsibilities

Hard Services Leadership

Provide executive oversight of all engineering and maintenance operations including HVAC, electrical, mechanical, plumbing, building automation systems (BAS/BMS), utilities infrastructure, and life safety systems.
Lead a team of Engineering Managers, Chief Engineers, Maintenance Managers, and technical personnel responsible for campus-wide facilities operations.
Establish and execute maintenance and asset management strategies focused on equipment reliability, operational resilience, asset lifecycle optimization, and continuous improvement.
Ensure preventive, predictive, and corrective maintenance programs are executed in accordance with operational requirements and industry best practices.
Drive engineering excellence through KPI management, including equipment uptime, PM compliance, work order performance, backlog management, energy efficiency, and reliability metrics.
Develop and execute long-range infrastructure plans supporting facility growth, modernization, sustainability initiatives, and business continuity objectives.
Lead capital planning activities including asset replacement forecasting, lifecycle assessments, infrastructure upgrades, and deferred maintenance mitigation strategies.
Evaluate repair-versus-replace decisions utilizing asset performance data, risk analysis, and lifecycle costing methodologies.
Partner with client engineering and operational leaders to identify infrastructure risks, capacity constraints, and future investment requirements.
Oversee emergency preparedness, incident response, disaster recovery planning, and escalation management for critical facility systems.
Ensure compliance with OSHA, environmental regulations, life safety standards, and all applicable client and corporate requirements.
Champion continuous improvement initiatives focused on reliability, operational efficiency, energy management, and sustainability.

Financial & Business Leadership

Maintain full accountability for account profitability, financial performance, forecasting, budgeting, and achievement of contractual commitments.
Manage engineering operating budgets, capital expenditures, and vendor service agreements.
Identify and implement cost-saving and value-creation opportunities while maintaining operational integrity and service excellence.
Develop strategic business plans aligned with client objectives and organizational growth initiatives.
Present operational reviews, capital recommendations, business cases, and performance updates to executive client stakeholders.

Client Relationship Management

Serve as the primary executive contact for client leadership.
Build trusted advisor relationships through proactive communication, transparency, and operational excellence.
Lead business reviews and strategic planning discussions focused on operational performance and future facility requirements.
Ensure client expectations are consistently met or exceeded through strong governance and accountability practices.

Integrated Facilities Management Leadership

Provide executive oversight of integrated facilities services including custodial services, landscaping, grounds maintenance, and workplace experience functions.
Maintain accountability for customer satisfaction, service delivery, compliance, and performance across all facility service lines.
Ensure Hard Services and Soft Services operations are aligned to support overall contract performance and client objectives.
Ensure alignment of all service lines with contractual obligations, client expectations, and operational objectives.
Foster collaboration among service providers to deliver a seamless workplace experience while maintaining operational standards.

People Leadership

Recruit, develop, mentor, and retain high-performing engineering and facilities management talent.
Establish a culture of accountability, safety, operational excellence, and continuous learning.
Lead succession planning, workforce development, and performance management initiatives.
Promote employee engagement and support diversity, inclusion, and professional development across the organization.

Qualifications

Required Qualifications

Bachelor's degree in Engineering, Facilities Management, Operations Management, Business Administration, or a related discipline; equivalent experience considered.
10+ years of facilities leadership experience within engineering, technical operations, integrated facilities management, or critical infrastructure environments.
5+ years leading Engineering Managers, Maintenance Managers, Chief Engineers, or large technical operations teams.
Demonstrated experience managing complex Hard Services programs including maintenance, engineering operations, asset management, reliability programs, and capital planning.
Demonstrated experience managing an integrated facilities model that includes maintenance, custodial, and grounds services.
Strong understanding of HVAC systems, electrical distribution systems, mechanical infrastructure, plumbing, BAS/BMS platforms, utilities, and life safety systems.
Proven experience managing large-scale operating budgets, capital projects, and vendor relationships.
Experience developing maintenance strategies focused on asset reliability, equipment uptime, and risk mitigation.
Knowledge of CMMS platforms and maintenance performance analytics.
Strong financial acumen with experience managing profitability, forecasting, and contract performance.
Exceptional client-facing communication, presentation, and executive stakeholder management skills.
Ability to lead large, cross-functional teams in a fast-paced and highly technical environment.

Preferred Qualifications

Experience supporting semiconductor, advanced manufacturing, research and development, laboratory, pharmaceutical, healthcare, mission-critical, or technology-intensive environments.
Professional certifications such as CFM, FMP, SFP, LEED, PMP, PE, CMRP, or equivalent.
Experience leading multi-site or campus environments exceeding one million square feet.
Proven success implementing reliability-centered maintenance (RCM), predictive maintenance programs, and asset optimization initiatives.
Experience with energy management, sustainability programs, and utility optimization strategies.
Experience presenting capital plans and infrastructure investment strategies to executive leadership teams.
Knowledge of smart building technologies, digital maintenance platforms, and operational performance dashboards.

REQNUMBER: 172123

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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More about this job

Skills

Regulatory compliance
Leadership
Customer service
Cleaning
HVAC
Plumbing
Building automation
Lead a team
Organisational resilience
Process improvement
Energy efficiency
Forecasting
Incident response
Implement ICT recovery system
Environmental legislation
Budget management
Communication skills
Strategic planning
Collaboration
Maintain operational standards
Performance management
Operations management
Building systems monitoring technology
CMMS
Financial capability
Manage profitability
Stakeholder management
Apply advanced manufacturing
Research
LEED
PMP
RCM

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