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Added 1 min ago
Americas Import Trade Compliance Specialist
Hewlett Packard Enterprise
Spring, TX · Washington, DC
Process Improvement and Automation - Develop practical controls, reporting, analytics, and automation to improve accuracy, efficiency, and duty optimization.
Added 2 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Madisonville, KY
Simplify & modernize ** Standardize and simplify the Service & Repair process across sites and D&S ERP Oracle instances, eliminate technical debt and customizations, and drive cost-out and…
Added 2 mins ago
Transformation Strategy Director - Erlanger, KY
ADM
Erlanger, KY
The Transformation Strategy Director is a director-level role that sits at the intersection of GT strategy, executive storytelling, and product thinking. Reporting to the Sr. Director of…
Added 2 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Frankfort, KY
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 2 mins ago
Business Development Manager Flexim (Remote)
Emerson
Louisville, KY
Collaborate with the Regional Manager to align sales & marketing strategies, including campaigns, webinars, exhibitions, and conferences.
Added 3 mins ago
Sr. Program Manager
Advanced Micro Devices, Inc
San Jose, CA
Job Role and Responsibility: Xilinx, Inc., a subsidiary of AMD, Inc., is hiring Sr. Program Manager to Define, plan, and drive projects and program plans based on management and senior…
Added 8 mins ago
GL
Order Management Customer Operations Lead
Galderma Laboratories, LP
United States
- $71,000 to $89,000 USD / year
3. Process Excellence, Continuous Improvement & Business Transformation (20%)
Added 8 mins ago
Dispute & Deduction Management Lead
Galderma Laboratories, LP
United States
…customer relationships. The role leverages data, analytics, and process excellence to deliver sustainable improvements while ensuring compliance with contractual, financial, and operational…
Added 9 mins ago
Senior Program Manager, Finance PMO
Anduril Industries
Costa Mesa, CA
…Anduril. We own end-to-end delivery of system implementations, process transformation, and high-priority programs that directly support the company’s growth objectives. Our work spans…
Added 9 mins ago
Program Manager, Finance PMO
Anduril Industries
Costa Mesa, CA
…Anduril. We own end-to-end delivery of system implementations, process transformation, and high-priority programs that directly support the company’s growth objectives. Our work spans…
Added 11 mins ago
CC
Team Leader Regional Case Management (Onsite)
Concentrix CVG Customer Management Group Inc.
United States
- $70,304 to $79,472 USD / year
…united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered…
Added 12 mins ago
Senior Project Manager - Interconnection Projects
Qualus
UNAVAILABLE, OR
Power your future with Qualus as a Senior Project Manager in our Program Management organization. We are seeking a Senior Project Manager to provide planning, management, and overall…
Added 19 mins ago
UB
Master Stylist
Ulta Beauty, Inc.
Johnstown, CO
- $14.81 to $17.8 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people…
Added 22 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
RACINE, WI
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 22 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LA VERGNE, TN
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MINT HILL, NC
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHESTERFIELD, MI
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LOWELL, MI
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
PLYMOUTH, MA
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ELLICOTT CITY, MD
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CAHOKIA, IL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
JACKSONVILLE, FL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NAPLES, FL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LODI, CA
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 23 mins ago
Program Manager
CACI International
Chantilly, VA
CACI is looking to add a Program Manager to support the Program Management Office (PMO) in the planning, coordination, execution, and reporting of customer programs and internal business…

AbbVie

Principal Engineer, Salesforce

North Chicago, IL, United States

$124,500 to $236,500 USD / year

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Job details

Pay: $124,500 to $236,500 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie US Commercial Business Technology Solutions (BTS) is seeking a Principal Engineer, Salesforce to join the Patient Services & Consumer Marketing Technology Services and Architecture team. This role provides strategic and technical leadership for the planning, architecture, design, integration, implementation, and operations of Patient Services solutions on AbbVie’s OnePRM (Patient Relationship Management) platform. This position is accountable for advancing the modernization of Patient Services capabilities that help patients start therapy faster, remain adherent to treatment, and receive more personalized, data- and AI-enabled experiences. The role owns the long-term technology roadmap for solutions supporting more than 2,200 end users and 2,000+ patients on daily basis cross Immunology, Oncology, Neuroscience, and Specialty therapeutic areas. This position is also responsible for leading the ongoing release of features, enhancements, and continuous improvement activities that enable product launches, care model launches, and capability launches, while simultaneously driving the multi-year transformation and migration of Patient Services solutions. The role ensures operational stability, continuous improvement, and business continuity while modernization efforts progress in parallel. This position stays current on emerging technologies, agile delivery practices, Agentic software engineering, and Salesforce ecosystem innovations to recommend and implement capabilities that improve efficiency, user productivity, and patient outcomes. This role will define the system architecture, delivery priorities, and execution approach to ensure scalable, secure, compliant, and resilient solutions. This role serves as the technical cornerstone of the AbbVie Patient Services OnePRM Architecture & Engineering organization. This role translates enterprise and platform architecture into executable engineering strategy, defining how solutions are built, governed, secured, scaled, and evolved. It leads the release planning, engineering execution, and continuous improvement to deliver business value with high quality, compliance, and operational excellence. The role will conceive, design, engineer, and implement CRM solutions that solve complex business challenges and deliver measurable outcomes. It will also lead the innovation efforts, evaluate new technologies and architectural patterns, and establish engineering standards and delivery practices adopted by internal teams and strategic vendor partners. As the lead architecture and engineering champion for OnePRM, this position ensures engineering excellence across the platform and drives consistency in design, delivery, operations, and governance. The role is accountable for managing up to three engineering PODs, internal and/or vendor resources, with ownership of delivery execution, technical quality, operational support, vendor management, and approximately $2MM in budget stewardship. Reporting to the Director of Architecture & Engineering for the Salesforce CRM Platform, this role partners with the Salesforce Platform Architect, BTS Product Owner, BTS Brand Enablement Lead, Business Product Manager, User Experience Architect, and Solution Architects to deliver best-in-class Patient Services solutions.

Responsibilities:

Own the system architecture and engineering standards within OnePRM platform, and ensure alignment with Salesforce Platform architecture principles, Solutions architecture standards, Salesforce best practices, security requirements, validated systems expectations, and SLC governance.
Serve as the principal architecture & engineering leader for OnePRM, shaping solution direction, technical architecture & design, data modeling, integration strategy, engineering decisions, and platform evolution to support business growth and long-term sustainability.
Drive the OnePRM technical strategy and multi-year roadmap for systems, including modernization, migration, consolidation, and future-state platform design in support of enterprise business priorities.
Evaluate emerging Salesforce capabilities, AI-enabled solutions, and engineering tools; lead proofs of concept; and translate successful pilots into scalable, production-ready capabilities that improve business value and operating efficiency.
Lead multiple engineering PODs and blended teams across architecture, development, QA automation, DevOps, and vendor partners, ensuring accountability to delivery commitments, quality standards, and engineering outcomes.
Define and govern scalable data models, scalable workflow automation, secure integration patterns, and resilient enterprise interfaces across Salesforce and connected platforms to support reliable business operations and future growth.
Partner with program, product, and business leaders to execute complex release plans, manage dependencies, mitigate technical risks, and ensure seamless coordination across concurrent workstreams.
Drive CI/CD/CT modernization and shift-left quality practices, including automation, code analysis, testing rigor, and compliance controls to improve release velocity and reduce production defects.
Establish and govern design review, code review, release readiness, and pre-deployment approval processes to ensure consistent execution, technical quality, and compliance across internal and external delivery teams.
Govern technical debt, refactoring, and remediation as strategic investments that strengthen maintainability, reduce risk, and improve long-term platform scalability.
Maintain strong standards for data quality, documentation, privacy, security, and compliance in accordance with AbbVie policies, validated system requirements, and enterprise governance expectations.
Coach and develop application architects, tech leads, and senior engineers; strengthen technical depth across the team; and build succession capability for critical architecture and engineering roles.
Partner with senior business leaders, product owners, architects, and external partners to translate strategic needs into sustainable solutions and prioritize investments that maximize enterprise value.
Oversee team capacity, vendor performance, and budget utilization to optimize delivery efficiency, maintain accountability, and ensure responsible stewardship of engineering investments.

Qualifications

Required:

Bachelor’s degree or equivalent education with 8 years of experience, Master’s degree or equivalent education with 7 years of experience, or PhD with 3 years of experience in application strategy, requirements, architecture, design, engineering, and related technology disciplines
Experience in planning, architecture, design, development, integration, and operations of CRM solutions on the Salesforce platform, using service cloud, experience cloud, health cloud / life sciences cloud; pharmaceutical or life sciences industry experience preferred.
Deep hands-on experience with Salesforce CRM technical capabilities, including workflow automation, responsive UI, data architecture, relational data modeling, data migration, data quality management, API engineering, integration design, and platform configuration.
In-depth knowledge of the systems development life cycle, enterprise application development practices, and technology alternatives for complex business systems.
Demonstrated experience leading large enterprise projects with responsibility for business requirements analysis, solution architecture, technical design, and end-to-end solution delivery. Demonstrated ability to lead technically complex initiatives, influence stakeholders, and provide guidance to engineering teams, architects, and vendor partners.
Strong understanding of enterprise architecture principles, Salesforce Well-Architected concepts, and the design of scalable, sustainable, and supportable enterprise solutions.
Hands-on experience with Salesforce development and configuration tools, including Apex, Triggers, Lightning Web Components (LWC), Flows, and integration features.
Strong background in integration architecture and engineering, including REST and SOAP APIs, middleware-based integrations, direct system-to-system interfaces, and enterprise integration patterns.
Demonstrated ability to apply object-oriented design principles and design patterns to enterprise solutions.
Experience with DevOps, CI/CD/CT practices, and Salesforce ecosystem delivery tooling to support automated, repeatable, and high-quality releases.
Excellent verbal and written communication skills, with the ability to present complex technical concepts clearly to senior BTS leaders, business stakeholders, and cross-functional partners.

Preferred:

Salesforce Administrator, Platform App Builder, Platform Developer I, and Application Architect and/or System Architect certification, or active pursuit of those architect-level credentials.
Additional Salesforce Consultant certifications, such as Sales Cloud, Service Cloud, or other relevant cloud certifications.
Salesforce certifications in Data Architecture and Management and Integration Architecture.
Experience with Salesforce Data 360 and Agentforce preferred. Experience with Agentic software engineering using Agentforce Vibes is preferred.

Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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Skills

Salesforce
Leadership
Process improvement
Regulatory compliance
Vendor management
Architecture regulations
Security regulations
Architectural design
Data modelling
Data models
Workflow
CI/CD
Quality assurance procedures
Analyse business requirements
DevOps
Communication skills
Sales
Compensation and benefits

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