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Match Assembly Techn.
Schaeffler
Danbury, CT, CT
- $29 to $31.7 USD / hour
…to providing you with a competitive, comprehensive benefits program that gives you and your family the care you need to lead healthy, productive lives. This includes amongst others the…
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Seminary Grants Finance & Compliance Manager - Ashland Theological Seminary
Ashland University
OH
…operations across the ATS Grants portfolio, working closely with the Program Director, university counterparts, external partners, and other team members to manage risk, strengthen…
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Access Your Future Service Intern
RDO Equipment Co.
Sacramento, CA
- $25 to $28 USD / hour
A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.
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Access Your Future Service Intern
RDO Equipment Co.
Portland, OR
- $22 to $26 USD / hour
A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.
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SQL System Engineer
ESM
Arlington, VA
- $106,000 to $128,000 USD / year
…Federal customers. We are hiring an SQL System Engineer to support an enterprise-level program within a federal…
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Oracle System Engineer
ESM
Arlington, VA
- $106,000 to $128,000 USD / year
…Federal customers. We are hiring an Oracle System Engineer to support an enterprise-level program within a federal…
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Infrastructure Database SQL Subject Matter Expert
ESM
Arlington, VA
- $137,000 to $168,000 USD / year
…hiring an Infrastructure Database SQL Subject Matter Expert- Lead to support an enterprise-level program within a federal…
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Physical Therapist
Benchmark Physical Therapy
Jasper, GA
Our central support teams handle the administrative work, so you can focus on what matters most - the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26…
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Physical Therapist
Benchmark Physical Therapy
Cumming, GA
Our central support teams handle the administrative work, so you can focus on what matters most - the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26…
Added 1 min ago
Maintenance Planner/Scheduler
Smithfield Packaged Meats Corp
Sioux City, IA
…systems run smoothly and efficiently. In this role, you'll support safety programs as required. If you're ready to lead, innovate, and make an impact, this is your…
Added 1 min ago
Senior, Business Analyst - Tax Transformation
Deloitte US
Atlanta, GA · Baltimore, MD · Boston, MA · Chicago, IL · Costa Mesa, CA · Dallas, TX · Houston, TX · Lake Mary, FL · Los Angeles, CA · McLean, VA · Miami, FL · NY · Portland, OR · Rosslyn, VA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · Tampa, FL · Washington, DC
…Transformation technology team. This is an exciting opportunity to support global execution of Deloitte’s tax strategy as we shift from “doing digital” to “being digital” by reimagining how…
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Manager, People - US
Arctic Wolf Networks, Inc.
Eden Prairie, MN
Lead and support change management initiatives tied to GTM transformation, including role clarity, operating model shifts, territory changes, and scaling leaders through growth
Added 1 min ago
Sales Manager - New Business Development
SFC Payroll Inc
Remote, United States
This is a remote opportunity for candidates based in California or Texas, with travel required to support business development and customer relationships.
Added 1 min ago
Dishwasher
OAKS SENIOR LIVING
CUMMING, GA
…accordance to federal and state regulations and the dietary program implemented by Oaks Senior Living policies and procedures. The Dishwasher will maintain clean and sanitized dining…
Added 1 min ago
Quality & Compliance Lead
Express Employment Professionals
Columbus, IN
Lead the Layered Process Audit (LPA) program.
Added 1 min ago
Store Manager in Training
Virginia CVS Pharmacy, L.L.C.
Fredericksburg, VA
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative…
Added 2 mins ago
Multi-Care Tech, Med-Surg - Days
ScionHealth
Columbus, GA
…tasks, supports nursing station operations, and may perform 12-lead EKG testing to assist the care team in delivering safe and effective patient…
Added 2 mins ago
Sr. Systems Engineer
Inspire Medical Systems Inc.
Minneapolis, MN · Golden Valley, MN
…commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we…
Added 2 mins ago
Sr. Regulatory Affairs Specialist
Inspire Medical Systems Inc.
Minneapolis, MN · Golden Valley, MN
…commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we…
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Pharmacy Lead Technician
CVS Pharmacy, Inc.
Center, TX
As a Lead Technician, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store. Lead Technicians use and build upon the…
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Operations Manager
CVS Pharmacy, Inc.
Austin, TX
…not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming…
Added 2 mins ago
Pharmacy Manager
CVS Rx Services, Inc.
Zanesville, OH
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 2 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Ashland, OH
- Full-time
…Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your…
Added 2 mins ago
Operations Manager
Maryland CVS Pharmacy, L.L.C.
Mechanicsville, MD
…not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming…
Added 2 mins ago
Operations Manager
Maryland CVS Pharmacy, L.L.C.
Mechanicsville, MD
…not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming…

AbbVie

Director, CRM Product Lead

Mettawa, IL, United States

$160,500 to $305,000 USD / year

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Job details

Pay: $160,500 to $305,000 USD / year
Education: Bachelor’s degree
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Analytics & Performance Analytics (APEX) function supports AbbVie’s US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative – and we’d love for you to join us. Purpose Director, CRM Product Leader owns the CRM product vision, strategy, and roadmap for the US commercial organization. This leader oversees a team of dedicated Product Owners accountable for ensuring the CRM platform meets current and future business needs, while building product management discipline and fostering a culture of customer-centric, user-focused, and data-informed decision-making. The Director, CRM Product Leader partners closely with business and IT leadership to build a robust CRM foundation and drive transformational change across the US commercial organization. Primary Responsibilities

Product Strategy & Delivery:

Serve as Product Owner for the CRM platform across the US commercial organization, owning the roadmap, release planning, and strategic priorities.
Lead CRM product strategy for the NextGen CRM program by defining the future-state vision and translating it into scalable platform requirements and business processes.
Own documentation and decision frameworks for NextGen CRM processes, ensuring clarity, traceability, and alignment across the US business.
Champion advanced CRM technologies, including AI, and innovative processes that improve customer engagement, generate actionable insights, and reflect emerging industry trends.
Gather and interpret business requirements, translating them into technology-enabled system enhancements and process improvements grounded in analytics and best practices.
Conduct build-versus-buy analyses and prioritize investments to maximize the value of the CRM platform and related technologies.
Lead design reviews and sprint demonstrations to ensure the product reflects field and business needs before deployment.
Maintain strong product management discipline to deliver predictable, high-quality releases and support continuous improvement.

Leadership & Collaboration:

Oversee Product Owners supporting US Therapeutics, ensuring alignment with enterprise strategy and delivery standards.
Lead, mentor, and develop the Product Owner team through coaching, performance guidance, and career development support.
Facilitate collaboration between senior business leaders and cross-functional teams to secure input, feedback, and alignment on CRM initiatives.
Partner with the Associate Director, CRM Activation, on deployment planning and field readiness to integrate product and activation strategies.
Communicate roadmap updates, release decisions, and strategic direction clearly and consistently to senior leadership, field stakeholders, and key forums.
Promote the CRM strategy and its organizational impact through stakeholder meetings, leadership forums, and targeted communications.
Enable change by aligning stakeholders, proactively identifying risks, and removing barriers to successful adoption and sustained progress.
Assess business processes and capability gaps; design, implement, and scale data-driven and technology-enabled improvements.

Governance & Compliance:

Establish and enforce governance frameworks to ensure CRM initiatives comply with applicable regulatory, privacy, and data requirements.
Manage product delivery risks and cross-vertical dependencies, making risk-informed decisions that minimize disruption and maintain momentum.
Ensure product decisions, process documentation, and platform configurations align with enterprise standards and governance protocols.

Qualifications

Bachelor’s Degree required, and 10+ years of relevant experience across field leadership, marketing, and analytics.
Prior 3-5 years’ experience in field or functional leadership and/or business management or consulting.
Experience with AI-enabled CRM capabilities, data analytics, and digital customer engagement is highly desirable
Deep familiarity with CRM platforms, particularly Salesforce and/or Veeva, and the broader commercial technology ecosystem
Previous experience leading broad organizational change initiatives, navigating new ways of working, building positive, accountable, and highly engaged team culture.
Knowledge and deep understanding of overall business operations in pharma/biotech and healthcare industry.
Strong understanding of industry legal, analytical and compliance landscape and ability to apply to diverse situations to keenly evaluate risk and develop appropriate risk mitigation strategies.
Demonstrated leadership ability to develop and drive an organizational strategy in a very complex matrix internal and external environment.
Ability to lead without authority, driving through execution across multiple functionally diverse stakeholders. Sophisticated skills for coaching, training, and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals and achieve their full potential in role.

Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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Skills

Decision making
Leadership
Business processes
Documentation
Process improvement
Collaboration
Coaching
Regulatory compliance
Data analysis
Salesforce
Compensation and benefits

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