Jobs in the United States

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Medical Assistant Certified - Endocrinology
Tower Health
Philadelphia, PA
…performs secretarial support for the office, assist the front desk operations in performing general clerical tasks, such as checking patients in and out, filing, copying, answering the…
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Graduate Development Program, Associate Engineer, Electrical Planning and Design
natgridProd
Syracuse, NY · Buffalo, NY · Albany, NY
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
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Graduate Development Program, Associate Specialist, Customer Energy Integration
natgridProd
Northboro, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
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Summer 2027 Internship Program: Substation Engineering - Brockton, MA
natgridProd
Brockton, MA
- $24 to $35 USD / hour
Our Operations & Maintenance team is responsible for ensuring the safe, reliable, and efficient operation of National Grid’s electric transmission and distribution infrastructure. The team…
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Graduate Development Program, Associate Product Manager, US Electric IT
natgridProd
Syracuse, NY · Waltham, MA
…Manager in US Electric IT team, you’ll support the STREAMS program, a strategic transformation focused on modernizing how National Grid’s Electric business manages assets, plans and…
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Summer 2027 Internship Program: Business Operations & Project Management - Syracuse, NY
natgridProd
Syracuse, NY
- $18 to $29 USD / hour
Our Customer Billing & Collections team leads strategic initiatives that enhance billing operations, collections processes, regulatory compliance, customer communications, and the overall…
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Summer 2027 Internship Program: Electric Operations Strategy & Performance - Albany, NY
natgridProd
Albany, NY
- $18 to $31 USD / hour
Our Gridtern Program provides currently enrolled college students with the opportunity to gain practical experience in the energy industry.
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Summer 2027 Internship Program: Gas Resource Planning - Waltham, MA
natgridProd
Waltham, MA
- $20 to $24 USD / hour
As a Gridtern, you will gain hands-on experience working alongside our Gas Resource Planning Program Managers to learn how hundreds of construction projects are planned, forecasted, and…
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Summer 2027 Internship Program: Analytics, Safety & Compliance - Melville, NY
natgridProd
Melville, NY
- $22 to $36 USD / hour
Our Controls & Compliance team supports Downstate New York Gas Operations & Construction by helping field operations meet regulatory, safety, and internal control requirements. This team…
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Summer 2027 Internship Program: Gas Planning & Program Delivery - Melville, NY
natgridProd
Melville, NY
- $22 to $36 USD / hour
Our Gas Program Delivery (GPD) team supports the successful delivery of gas infrastructure programs by driving program governance, performance management, process improvement, and strategic…
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Summer 2027 Internship Program: Technology & Business Analytics - Syracuse, NY
natgridProd
Syracuse, NY
- $18 to $31 USD / hour
Our Gridtern Program provides currently enrolled college students with the opportunity to gain practical experience in the energy industry.
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Graduate Development Program, Associate Vendor Analyst, IT Digital Contracts
natgridProd
Waltham, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
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Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA · Buffalo, NY · Syracuse, NY · Waltham, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Supervisor, Electric Operations
natgridProd
Buffalo, NY
This role is part of National Grid’s Graduate Development Program and is designed for early-career professionals who are interested in field operations, people leadership, performance…
Added 1 min ago
Graduate Development Program, Associate Supervisor, Electric Operations
natgridProd
Liverpool, NY
This role is part of National Grid’s Graduate Development Program and is designed for early-career professionals who are interested in field operations, people leadership, performance…
Added 1 min ago
Graduate Development Program, Associate Supervisor, Electric Operations
natgridProd
Albany, NY
This role is part of National Grid’s Graduate Development Program and is designed for early-career professionals who are interested in field operations, people leadership, performance…
Added 1 min ago
Graduate Development Program, Associate Analyst, Electric Customer Metering
natgridProd
North Andover, MA · Waltham, MA · Northboro, MA · Hopedale, MA · Worcester, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Data Analyst, Substation Engineering
natgridProd
Northboro, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Engineer, Asset Strategy
natgridProd
Northboro, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Category Buyer, Procurement
natgridProd
Albany, NY · Hicksville, NY · Syracuse, NY · Brooklyn, NY · Waltham, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Analyst, Technology Security
natgridProd
Brooklyn, NY · Syracuse, NY · Waltham, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Analyst, New York Finance & Regulatory
natgridProd
Brooklyn, NY
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Engineer, Transmission & Distribution Line Standards
natgridProd
Northboro, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Engineer, Software Engineering
natgridProd
Syracuse, NY · Brooklyn, NY · Waltham, MA
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…
Added 1 min ago
Graduate Development Program, Associate Engineer, EMS Display and Visualization Specialist
natgridProd
Buffalo, NY
National Grid’s Graduate Development Program (GDP) is a year-long development program for recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing…

AbbVie

Associate Director, Data Operations - Patient Services

Mettawa, IL, United States

$141,500 to $268,500 USD / year

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Job details

Pay: $141,500 to $268,500 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Associate Director, APS Data Operations provides strategic and operational leadership for patient services, copay and affordability, specialty pharmacy, hub, and related data operations. This role ensures trusted, timely, compliant, and business-ready data through effective acquisition, integration, quality management, anonymization, vendor oversight, launch readiness, and continuous improvement. The role leads technical workstreams and contributes to program outcomes by developing actionable methods and analyses, collaborating with cross-functional partners to integrate technical solutions throughout the lifecycle, and advising on complex technical decisions and risks.

Responsibilities

Lead end-to-end data operations for patient services, copay and affordability programs, specialty pharmacy, hubs, patient engagement, and related commercial data domains.
Lead technical workstreams and deliver high-quality technical outputs for complex projects and programs. Define and validate methods, document results and key assumptions, ensure adherence to applicable standards and controls, and communicate technical progress, impacts, risks, and recommended mitigations to project leads and stakeholders.
Oversee onboarding, validation, reconciliation, monitoring, and delivery of internal and external data sources.
Implement and monitor data lifecycle and quality processes to maintain data accuracy and consistency.
Develop and maintain metadata documentation to improve data accessibility and usability.
Conduct data lifecycle management activities, including data retention, archival, and disposal.
Identify and resolve data management issues and recommend process improvements that enhance efficiency, quality, and scalability.
Ensure anonymized and privacy-preserving data assets are delivered accurately, securely, and on time for analytics, reporting, patient journey measurement, and operational decision-making.
Partner with cross-functional business and technical teams to integrate solutions throughout the data lifecycle and advise on complex technical decisions and risks.
Partner with BTS, Privacy, Legal, Compliance, Information Security, and Data Governance to implement appropriate data access, anonymization, retention, security, and handling controls.
Lead operational governance for data vendors and service providers, including service levels, issue escalation, contracts, budgets, and performance improvement.
Lead data readiness for product launches, program expansions, and vendor transitions, including requirements, testing, controls, support procedures, and risk mitigation.
Identify and implement automation and AI-enabled monitoring opportunities that improve data quality, efficiency, and operational capacity.
Lead and develop employees, contractors, and partner resources, and communicate performance, risks, decisions, and recommendations to senior stakeholders.

Qualifications

Bachelor's degree in Information Systems, Data Management, Computer Science, Engineering, Business Analytics, Healthcare Administration, or a related field required; advanced degree preferred.
Minimum of 10 years of professional experience, including at least 5 years in data operations, data acquisition, data integration, data quality, analytics operations, or a related discipline.
Demonstrated experience leading technical workstreams, developing actionable methods and analyses, and delivering technical outputs for complex projects or programs.
Ability to define and validate analytical or technical methods, document results and assumptions, apply standards and controls, and communicate technical progress, impacts, and risk mitigations.
Experience implementing data lifecycle and quality processes, maintaining metadata documentation, and managing retention, archival, and disposal activities.
Experience leading complex, cross-functional data initiatives and integrating technical solutions throughout the lifecycle in a regulated environment.
Experience with healthcare, patient services, copay or affordability, specialty pharmacy, hub, claims, enrollment, engagement, or related data.
Strong understanding of data integration, data quality management, anonymization and privacy-preserving practices, operational controls, metadata, and issue management.
Experience managing vendors, contracts, budgets, service levels, and geographically distributed resources.
Working knowledge of SQL, relational databases, cloud data platforms, data integration patterns, and modern monitoring tools.
Demonstrated people leadership, executive communication, and ability to advise stakeholders on complex technical decisions and risks.
Pharmaceutical or life sciences industry experience preferred.

Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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