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Added 1 min ago
Temporary Sales Associate
Tapestry, Inc.
Concord, NC
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 mins ago
VP, H&W Platform Commercialization Manager
Synchrony Bank
Stamford Engagement Hub, CT · Chicago Engagement Hub, IL · Orlando Engagement Hub, FL · Dallas Engagement Hub, TX · Phoenix Engagement Hub, AZ · NYC Bryant Park Engagement Hub, NY · Boston Engagement Hub, MA · St. Paul Engagement Hub, MN · Baltimore Engagement Hub, MD · Cincinnati West Chester Engagement Hub, OH · Draper Engagement Hub, UT · Kansas City Engagement Hub, MO · Rapid City Engagement Hub, SD · Bentonville Engagement Hub, AR · Charlotte Engagement Hub, NC · Canton Engagement Hub, OH · Atlanta Engagement Hub, GA · Seattle Engagement Hub, WA
Experience partnering with product, sales/client, marketing, operations, and analytics teams in a matrixed environment.
Added 3 mins ago
Manager, Client Platform Engineering
MongoDB
NY
We are looking for a Manager, Client Platform Engineering to own MongoDB's endpoint platform worldwide. You'll lead a globally distributed team responsible for macOS, Windows, and Linux…
Added 5 mins ago
T
Senior Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
…certifications highly preferred, such as AWS Certified Developer Associate, AWS Certified Solutions Architect Associate, and Microsoft 365 Certified: Teams Administrator Associate. Ability…
Added 12 mins ago
Client Service Associate
Bill Good Marketing
Bloomington, MN
We are seeking a Client Service Associate (CSA) who will play a critical role in ensuring smooth and seamless client interactions. This position is client-facing, requiring a strong mix of…
Added 15 mins ago
BP
Area Chief of Staff
Banfield Pet Hospital
Gainesville, VA
- $160,000 to $190,000 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 15 mins ago
Azure Solution Architect
General Dynamics Information Technology
Springfield, VA
…objectives, and goals. This role combines deep Azure expertise with client leadership, solution shaping, operational oversight, and technical…
Added 15 mins ago
CG
OPERATIONS SUPERVISOR (FULL TIME)
Compass Group, North America
Roanoke, VA
- $19.5 to $21 USD / hour
- Full-time
Night shift position
Added 15 mins ago
BP
Area Chief of Staff
Banfield Pet Hospital
Sterling, VA
- $160,000 to $190,000 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 15 mins ago
BP
Area Chief of Staff
Banfield Pet Hospital
Fairfax, VA
- $160,000 to $190,000 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 15 mins ago
BP
Area Chief of Staff
Banfield Pet Hospital
Chantilly, VA
- $160,000 to $190,000 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 15 mins ago
Windows Client Engineer, RSCI Collaborative Services
Amazon
Herndon, VA
Create and update system documentation, runbooks for engineering, operations, and support teams
Added 15 mins ago
Sr. Solutions Engineer
IBM
Herndon, VA
…objectives. The Fed pre-sales SE’s primary objective is to associate HashiCorp technical value to address and solve customer challenges with a principal focus on driving hybrid/multi-cloud…
Added 16 mins ago
Senior Endpoint Engineer
CACI International
Arlington, VA
…this role, you will work across endpoint management and server operations teams driving automation through scripting and testing of new/emerging technologies to deliver faster deployments…
Added 16 mins ago
Senior Endpoint Engineer
CACI International
Arlington, VA
…this role, you will work across endpoint management and server operations teams driving automation through scripting and testing of new/emerging technologies to deliver faster deployments…
Added 16 mins ago
Senior Endpoint Engineer
CACI International
Arlington, VA
…this role, you will work across endpoint management and server operations teams driving automation through scripting and testing of new/emerging technologies to deliver faster deployments…
Added 16 mins ago
WE
Industrial Engineering Technician
Westinghouse Electric Company, LLC
OTHER, MA
- $48 USD / hour
…looking for a Industrial Engineering Technician on behalf of our client. This is a 1-year contract assignment. (W-2) The RAN (Nokia or Ericsson certification preferred) Technician installs,…
Added 16 mins ago
FINANCE MANAGER
Compass Group, North America
Richmond, VA
…the Sr Director of Finance. This role also works closely with operations leadership and the broader finance team. The primary function of this role is to analyze the past and present…
Added 16 mins ago
Patient Safety Associate I (Drug Safety Associate I)
Parexel
Richmond, VA
As a Patient Safety Associate I, you will contribute to a broad range of safety operations, including individual case safety report processing, safety submissions, literature review…
Added 16 mins ago
Facilities Management Director - Binghamton, NY
Compass Group, North America
Richmond, VA
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 16 mins ago
Associate Group Leader - Vaccines - People Manager
ThermoFisher Scientific
Richmond, VA
As an Associate Group Leader, your role will be to oversee the operations of clinical laboratory testing, ensure the accuracy and reliability of results, manage and mentor lab staff, and…
Added 16 mins ago
SNR. DIRECTOR DINING SERVICES - Georgia
Compass Group, North America
Richmond, VA
The Sr. Director of Dining Services is responsible for overseeing the day to day Foodservice operations. You will manage and lead a team of employees, and also be responsible for managing…
Added 16 mins ago
Facilities Management Director - Wakefield, RI
Compass Group, North America
Richmond, VA
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 17 mins ago
Director of Product, Retail Intelligence (In-Office Plano, TX)
Anderson Merchandisers
Plano, TX
Proven success working across engineering, data, analytics, operations, sales, finance, legal, and client-facing teams.
Added 19 mins ago
SENIOR COMMUNITY ASSOCIATION MANAGER
The Management Trust - Branding
Corona, CA
The Sr. Community Association Manager is responsible for the management of the operations, maintenance, and oversight of designated Homeowner Association, including, but not limited to the…

Abbott

Team Lead, Clinic Solutions

Overland Park, KS, United States

The base pay for this position is $50,700.00 – $101,300.00.

Apply on usnlx.com About employer

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Job details

Pay: The base pay for this position is $50,700.00 – $101,300.00.
Experience: 2+ years of professional experience in customer service, sales, account management, or customer support operations.
Posting language: English
Posted: Nov 11, 2026

Original job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an opportunity for the role of Team Lead, Clinic Solutions within our Diagnostics division based out of Overland Park, Kansas and this is an onsite role.

Abbott's Diagnostics businesses are helping create the future of healthcare by delivering innovative solutions that help people live healthier lives. Through rapid tests and point-of-care diagnostics, molecular diagnostics, transfusion medicine, and laboratory diagnostics, we provide customers with the information they need to achieve the best possible outcomes for patients and healthcare providers.

As the Team Lead, Clinic Solutions, you'll have the chance to lead a team responsible for clinic account management, network utilization, customer issue resolution, and growth initiatives across the eScreen clinic network. You'll drive team performance while partnering across functions to enhance customer experience and clinic engagement.

What You'll Work On

Lead, coach, and develop a Clinic Solutions team focused on account management, customer support, and clinic network growth.
Oversee daily team operations, workload prioritization, onboarding, and training to support service and performance objectives.
Serve as an escalation point for complex customer, clinic, and cross-functional issues, driving timely resolution.
Monitor clinic utilization, territory performance, and revenue trends to identify opportunities for growth and engagement.
Partner with Regional Managers, field training teams, and internal stakeholders to support clinic success and network expansion.
Coordinate special projects, process improvements, and operational initiatives to enhance team effectiveness.
Ensure adherence to standard operating procedures, ticket management processes, and service quality expectations.
Develop and deliver productivity reporting, utilization analysis, and operational insights for department leadership.
Support clinic partners through outreach, relationship management, and promotion of available programs, products, and services.
Leverage CRM platforms, reporting tools, and Excel-based analysis to manage account activity, track performance, and support decision-making.

Required Qualifications

High school diploma or equivalent.
2+ years of professional experience in customer service, sales, account management, or customer support operations.
Experience leading, coaching, training, or mentoring employees.
Experience managing customer relationships through phone and email interactions.
Proficiency using Microsoft Office applications, including Excel.

Preferred Qualifications

Associate degree in Business, Communications, or a related field.
Experience within the healthcare, diagnostics, occupational health, or clinic services industry.
Experience supporting clinic networks, customer accounts, or service operations.
Knowledge of eScreen products, software applications, and customer environments.
Experience using CRM platforms, ticket management systems, and performance reporting tools.
Experience analyzing utilization, operational, or revenue data to support business decisions.
Background managing escalated customer issues and cross-functional projects.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com , on LinkedIn at https://www.linkedin.com/company/abbott-/ , and on Facebook at https://www.facebook.com/AbbottCareers .

The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

Apply on usnlx.com About employer

More about this job

Skills

Abbott
Lead a team
Customer experience
Customer service
Prioritization
Onboarding
Reporting
Microsoft Excel
Decision making
Sales
Coaching
Customer relations
Microsoft Office

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Work requirements

Jobs in the United States