Jobs in the United States

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Added 4 mins ago
Drafter
Actalent
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…services and a ClearlyRated Best of Staffing® winner for both client and talent…
Added 8 mins ago
Associate Banker, 20 Hours, Saint Helens, OR - St Helens Branch
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JC
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Maintenance Technician
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Part Time (20-Hours) Associate Banker, Bethany Village Branch, Portland, OR
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Added 8 mins ago
Cloud Engineer
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Maximus is seeking a Cloud Engineer to support a defense client remotely.
Added 17 mins ago
A
Clinic Account Representative
Abbott
Overland Park, KS
- $22.5 to $45 USD / hour
2+ years of professional experience in customer service, account management, client services, sales support, or customer success.
Added 17 mins ago
A
Clinic Account Specialist
Abbott
Overland Park, KS
- $18.45 to $36.85 USD / hour
2+ years of professional experience in customer service, account management, client services, sales support, or customer success.
Added 22 mins ago
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Business Law Associate/Sr. Associate 4-8 years
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Collaborative mindset and commitment to client service
Added 22 mins ago
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…on delivering high-quality legal representation, exceptional client service, and practical, cost-effective litigation strategies. Attorneys are encouraged to take ownership of their files…
Added 24 mins ago
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Civil Litigation Associate Attorney
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- $100,000 to $150,000 USD / year
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Added 27 mins ago
REHAB THERAPY ASST-HC
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Added 27 mins ago
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Added 35 mins ago
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Added 35 mins ago
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Added 36 mins ago
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- $50,000 to $55,000 USD / year
This is not a “regular” Help Desk or Service Desk role. We are looking for someone with 1–3 years of hands-on technical support experience in a business environment, capable of…
Added 45 mins ago
Active Directory Server Administration Desktop Imaging Specialist
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· Material Handling Equipment, Parts, and Service
Added 1 hour ago
Renewal and Reporting Analyst
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Remote, United States
Executes system setup and mapping of client level benefits to align with industry coding (ICD 10, place of service, healthcare reform, etc.), similar to entry-level IT programming.
Added 1 hour ago
Business Analyst
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…domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status;…
Added 1 hour ago
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Abbott

Clinic Account Representative

Overland Park, KS, United States

$22.5 to $45 USD / hour

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Job details

Pay: $22.5 to $45 USD / hour
Experience: 2+ years of professional experience in customer service, account management, client services, sales support, or customer success.
Posting language: English
Posted: Nov 6, 2026

Original job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an opportunity for the role of Clinical Account Representative within our Toxicology division based out of Overland Park, KS and this is an onsite role.

Our Toxicology business delivers occupational health and substance abuse screening solutions that help employers, laboratories, clinics, and government agencies make informed decisions while supporting safe and productive workplaces.

As the Clinical Account Representative, you’ll have the chance to build and support relationships with occupational health clinic partners across a designated territory. You will help drive clinic engagement, resolve operational issues, and support growth within the eScreen clinic network.

What You’ll Work On

Manage a portfolio of clinic network partners and serve as a primary point of contact for account support and issue resolution.
Build relationships with clinic customers to strengthen engagement and support territory revenue growth.
Investigate and resolve account concerns, service issues, and escalations while coordinating with internal teams to drive timely resolution.
Review utilization and productivity data to identify trends, opportunities, and areas requiring additional support.
Promote eScreen products and services through consultative customer interactions and ongoing education.
Partner with training and regional management teams to support clinic onboarding, implementation activities, and post-training follow-up.
Support product launches by coordinating outreach, ensuring readiness, and monitoring adoption and utilization.
Document account activity, outreach, complaints, and resolutions within CRM systems.
Maintain accurate clinic demographic and account information across multiple systems and platforms.
Collaborate with customer service, clinic solutions, occupational health, national accounts, and quality teams to support customer success.
Generate recurring and ad hoc reports for leadership and clinic partners.
Support special projects and operational initiatives within the clinic network as assigned.

Required Qualifications

Associate degree or equivalent combination of education and experience.
2+ years of professional experience in customer service, account management, client services, sales support, or customer success.
Experience managing customer relationships through phone and email communication.
Experience handling multiple customer issues, requests, or accounts simultaneously while maintaining accuracy and follow-through.
Proficiency using Microsoft Office applications, including Excel.
Ability to organize, prioritize, and document customer interactions and issue resolution activities.

Preferred Qualifications

Bachelor's degree in Business, Communications, or a related field.
Experience supporting customers in healthcare, occupational health, diagnostics, laboratory services, or other regulated environments.
Experience working with CRM platforms such as Salesforce and customer support systems such as Zendesk.
Experience analyzing account activity, utilization, or performance data to identify opportunities and trends.
Experience supporting customer onboarding, training coordination, or implementation activities.
Familiarity with eScreen products, services, or occupational health testing programs.
Experience managing escalations, service recovery situations, or cross-functional issue resolution.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com , on LinkedIn at https://www.linkedin.com/company/abbott-/ , and on Facebook at https://www.facebook.com/AbbottCareers .

The base pay for this position is $22.50 – $45.00 per hour. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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