Jobs in the United States

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Added 1 min ago
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Community Manager
CCH
Redding, CA
- $28.06 to $37.94 USD / hour
A Community Manager (CM) ensures the efficient and safe management of an assigned Community. The CM is responsible for overseeing staff and property functions to ensure high-quality, safe…
Added 2 mins ago
Financial Center Manager - Quail Springs Financial Center
Bank of America, National Association
United States
Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
Added 2 mins ago
Relationship Banker Business Specialist - Buckhead
PNC Bank NA
GA
…professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and…
Added 3 mins ago
Bakery Clerk
Albertsons Companies
WYLIE, TX · Wylie, TX
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 3 mins ago
Market Readiness Lead
INCRC ABB Global Industries and Services Private Limited
OH
If you have solid experience leading cross-functional efforts to bring products from development to market, working with Product Management, Procurement, Manufacturing, Productization,…
Added 4 mins ago
Assistant Director of Public Works - City of Fresno
Fresno Regional Workforce Development Board
Fresno, CA
The City is seeking a service and solution-oriented person that understands public works systems, long range vision for a vibrant community and who possesses excellent leadership skills. An…
Added 4 mins ago
Case Manager I
Cystic Fibrosis Foundation
Remote, United States
CF Foundation Compass is a personalized, telephonic service to help people with CF navigate insurance, financial, legal, disability or other issues. The Compass Case Manager is responsible…
Added 4 mins ago
Branch Manager - Covington DeNovo
PNC Bank NA
GA
Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2…
Added 4 mins ago
Branch Manager
PNC Bank NA
GA
Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2…
Added 4 mins ago
Product Manager Lead- Consumer Credit Cards
PNC Bank NA
Philadelphia, PA
…multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology,…
Added 4 mins ago
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Assistant Director of Public Works - City of Fresno
Fresno Regional Workforce Development Board
Fresno, CA
- $122,076 to $210,792 USD / year
The City is seeking a service and solution-oriented person that understands public works systems, long range vision for a vibrant community and who possesses excellent leadership skills. An…
Added 6 mins ago
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Retail Assistant Store Manager
Skechers
Queen Creek, AZ
- $18.93 to $20.08 USD / hour
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 6 mins ago
Retail Key Holder
Skechers
San Antonio, TX
…an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee…
Added 6 mins ago
Retail Assistant Store Manager
Skechers
Windcrest, TX
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 7 mins ago
Sales Development Associate / Business Development Manager
Papé Jobs
Eugene, OR · CA · WA
As our Sales Development Associate/Business Development Manager, you will be equipped with the skills required for a lucrative sales career at Papé. Over a 6 to 12-month period, Papé will…
Added 8 mins ago
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Onsite Bilingual Assistant Community Association Manager
Associa
Palm Desert, CA
- $23 USD / hour
The Assistant Community Association Manager provides administrative, customer service, andoperational support to the Community Association Manager while serving as a primary point of…
Added 8 mins ago
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Administrative Assistant
Associa
Las Vegas, NV
- $20 USD / hour
Associa Nevada South is currently looking for an Administrative Assistant to support our Las Vegas, Nevada branch operations. The Administrative Assistant will be responsible for assisting…
Added 9 mins ago
Senior Technical Program Manager, SOX Control
Remitly, Inc.
United States
…customers and partners rely on. As a Senior Technical Program Manager for SOX Control Design & Assurance, you will be our subject matter expert for IT general controls (the controls over…
Added 9 mins ago
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SVP, Data Center Infrastructure Business
TransGrid Energy
Houston, TX
- $350,000 to $450,000 USD / year
TGE seeks a General Manager to build and scale its data center infrastructure business, with full ownership of strategy, P&L, capital allocation, commercial growth, project delivery, and…
Added 9 mins ago
Product Manager Lead- Consumer Credit Cards
PNC
Philadelphia, PA · Wilmington, DE
…multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology,…
Added 9 mins ago
Customer Success Manager
Abbott Laboratories
Madison, WI
The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership,…
Added 9 mins ago
Customer Success Manager
Abbott Laboratories
Madison, WI
The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership,…
Added 10 mins ago
Certified Medical Assistant (CMA) - Marietta Urgent Care
Wellstar Medical Group, LLC
Marietta, GA
…Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's direction.…
Added 10 mins ago
OR Manager
Wellstar Mountain Lakes Medical Center
Clayton, GA
…care delivery systems that support patient centered care and service excellence while effectively providing leadership and management for a specific business/clinical unit(s). Possesses and…
Added 11 mins ago
Assistant Store Manager - Epping
TD Bank, N.A.
Epping, NH
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow…

Abbott Laboratories

Customer Success Manager

Madison, WI, United States

The base pay for this position is $61,300.00 – $122,700.00.

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Job details

Pay: The base pay for this position is $61,300.00 – $122,700.00.
Posting language: English
Posted: Nov 10, 2026

Original job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
An excellent retirement savings plan with a high employer contribution.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership, cross-functional process coordination, and targeted data stewardship.

As the Customer Success Manager, you’ll have the chance to optimize the customer experience for strategic accounts, lead cross-functional improvement initiatives, and use account data and customer feedback to strengthen engagement, retention, and growth.

This position is onsite in Madison, Wisconsin.

What You’ll Work On

For the Screening Business Unit, serve as a dedicated point of contact for health system inquiries and escalations, including identification and prioritization of workflow issues and improvements.
Drive customer engagement, retention, and growth in coordination with the sales community and targeted business objectives.
Convene, coordinate, and facilitate cross-functional teams to develop, refine, and implement solutions for strategic programs and process-improvement initiatives.
Develop and implement ordering protocols and product-adoption programs with customers to support institution-based objectives, including patient care standards.
Partner with internal teams to implement customer-experience enhancement solutions, including EMR integration.
Analyze account data and metrics to monitor the health of targeted accounts and respond to changing clinical and operational issues and challenges.
Collect, categorize, and prioritize feedback from internal and external customers.
Maintain current knowledge of integrated delivery networks (IDNs), disease states, competition, and outside influences that impact the business and help identify emerging opportunities.
Step outside functional boundaries as needed to understand and influence variables that impact the customer experience.
Provide world-class service and uphold company mission and values through accountability, innovation, integrity, quality, teamwork, and an inclusion mindset.
Influence, guide, and support peers in achieving individual goals while communicating clinical data and sales and marketing messages effectively.
Support and comply with the company’s Quality Management System policies and procedures, and maintain regular and reliable attendance.

Required Qualifications

Bachelor’s Degree in Life Sciences, Business Administration, Marketing or field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience in lieu of Bachelor’s Degree.
2+ years of experience in customer service in a medical, healthcare or biotech field or related field
2+ years of experience with customer relationship management systems.
Demonstrated ability to present ideas/data to internal and external customers in a way that produces understanding and impact.
Proficient with Microsoft Excel; ability to manipulate and summarize data, create pivot tables, and various charts.
Proficient with Microsoft PowerPoint; ability to create concise, clear presentations.
Demonstrated ability to work in a fast-paced, high-energy environment.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.

Preferred Qualifications

2+ years of experience in a project management role in a medical, healthcare, or technology field where organization and planning skills are essential.
5+ years of customer service experience in a medical, healthcare, or biotech field.
Experience in hospital and health system operations and data needs.
Experience in process documentation and improvement initiatives.

Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.

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Jobs in the United States