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Added 1 min ago
Assistant Project Manager - Data Center Construction
Turner & Townsend
Fort Worth, TX
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 min ago
Senior Cost Control Manager - Life Sciences Construction
Turner & Townsend
Wilson, NC
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 min ago
Marketing Manager
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New York, NY
The Marketing Manager has key oversight and responsibility in driving awareness, engagement, and support for Rising Ground’s mission and services. The Marketing Manager is responsible for…
Added 2 mins ago
Senior MES Program Delivery Lead
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United States
Project Manager: 10+ years of experience in delivery leadership, program/project management, or IT management supporting MES platforms
Added 2 mins ago
Sr Assoc Scientist, Bioconjugate Analytics (ABMS)
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United States
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Added 2 mins ago
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Northbay
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Program Manager
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We are looking for a Program Manager to lead advanced sensor development programs from customer opportunity and product concept through global production launch. This is a hands-on product…
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Estimator
CRH
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…needs and OI’s profitability through accurate summation of all project costs through analyzing drawings and technical documents to create an accurate proposal for the…
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Lead Project Manager – Grid Automation
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Added 3 mins ago
Learning & Talent Development Specialist Senior
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Pittsburgh, PA · Birmingham, AL · Downers Grove, IL · Cleveland, OH · Dallas, TX · Farmers Branch, TX
This role is focused on project management and learning operations supporting Compliance learning initiatives. The successful candidate will manage multiple learning projects, course…
Added 3 mins ago
Manager Project Materials
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Lead and oversee the global execution of capital project materials management activities, including materials storage, receipt, issuance, procurement, inventory control, container…
Added 4 mins ago
MAINTENANCE- HOSPITALITY
Fine Hospitality Group LLC
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Promptly report to the General Manager and correct maintenance deficiencies that may have a negative
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Senior Safety Manager
Clark Construction Group, LLC
McLean, VA · Baltimore, MD
As a Senior Safety Manager, you will ensure the safety of employees, trade partners, and the general public on our world class projects. The Safety Manager is responsible for creating a…
Added 4 mins ago
Senior MEP Manager / Systems Manager
Clark Construction Group, LLC
McLean, VA
As a Senior MEP Systems Manager, you have the opportunity to add to that legacy by being a part of the construction process from start to finish by utilizing your knowledge to drive…
Added 4 mins ago
Supply Chain Program Manager
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For assigned program(s), this position will be the liaison between Project Development Team (PDT) and Supply Chain Management (SCM) for purchased components
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EVS Manager
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San Leandro, CA
We are seeking a 1st Shift Environmental Services Manager at KP San Leandro MC in San Leandro, CA.
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Direct Sales Account Manager - Hospitality & Senior Living Solutions
DSI
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As an Account Manager, you will own the entire sales process from prospecting and lead development through solution design, proposal creation, contract execution, and project launch. This…
Added 5 mins ago
CL
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- From $17 USD / hour
Set realistic project deadlines and keep the Manager updated on progress.
Added 5 mins ago
MEP Superintendent (Bay Area)
Turner Construction Company
San Francisco, CA · San Mateo, CA
Reports to: Project Superintendent, Project Manager or MEP Manager
Added 5 mins ago
Senior Project Superintendent - Life Sciences (Bay Area)
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San Francisco, CA · San Mateo, CA
Reports to: Project Manager or Project Executive or Operations Manager.
Added 5 mins ago
Marketing Coordinator
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…traffic, customer engagement, and sales. Reporting to the Senior Manager, Global Marketing, PR & Social, the Marketing Coordinator will work closely with global and regional marketing…
Added 5 mins ago
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- $80,000 to $110,000 USD / year
General administration and data entry as directed by the Manager, Client Services.
Added 5 mins ago
ES
Communications Manager
Educational Service District 112 - WA
Vancouver, WA
- $83,387.2 to $101,462.4 USD / year
Under the general direction of the Executive Director of Communications and Public Engagement, the Communication Manager is responsible for providing comprehensive communication services,…
Added 5 mins ago
Maintenance Technician IV - Lead (East Campus)
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…safely, efficiently, and in accordance with company standards, project timelines, and regulatory requirements. This role serves as the primary point of contact for contractors, providing…
Added 5 mins ago
Project Manager
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We are looking for a Project Manager for our Conroe, TX location. This position would report to the Director of Engineering and Product Management

Abacus Insights

Client Delivery Manager

Boston, MA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions - so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we're tackling big challenges in an industry that's ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows - and it's why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative - because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable - those excited to leverage emerging technologies to enhance how we work - while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let's build the future together.

About the Role

We are seeking a Client Delivery Manager (CDM) to join our dynamic team at Abacus Insights. In this role, you will act as the primary delivery owner for 1 to 2 assigned clients, guiding them through the full lifecycle of solution delivery and ensuring measurable business impact. You will have the opportunity to shape how Abacus creates value for clients, modernize delivery practices with automation and GenAI tools, and build trusted relationships across client and internal teams. As part of a rapidly growing company at the intersection of healthcare and technology, you will influence process improvements, champion transparency, and drive operational excellence.

You will lead client conversations, clarify business priorities, understand use cases, and coordinate with Implementation PMs, Client Success Directors (CSDs), Solutions, Product, and Engineering to align scope, timelines, and capacity. This is an exciting opportunity to make a direct impact on client outcomes, delivery quality, and the future of healthcare data.

Candidates must be able to work flexible US hours, as required, to meet the needs of clients across different time zones.

Your day to day

Strategic Leadership

Act as the primary delivery owner for assigned clients, managing end-to-end delivery outcomes.
Proactively identify opportunities to create value beyond the contract, strengthening client partnerships.

Operational Excellence

Align scope, timelines, risks, and capacity across Implementation PMs, CSDs, Solutions, Product, and Engineering, driving cross-team collaboration and accountability.
Own forecasting, capacity asks, and resource planning for the account, partnering with offshore teams to optimize resource allocation.
Ensure compliance with delivery stage gates, SOWs, change requests, and governance.
Leverage automation and GenAI tools to streamline reporting and improve transparency.

Program Delivery

Drive delivery execution, unblock teams, escalate proactively, and ensure commitments are met.
Govern account-level delivery artifacts (Schedules, RAID Logs, Delivery Management Plan, etc.) to ensure cross-team alignment on priorities, risks, and issues.
Lead regular client governance, risk/issue reviews, and status meetings, maintaining a strong client presence and trust.
Manage delivery-related escalations and represent Abacus in all delivery forums.

Client Centricity

Lead client conversations, clarify business priorities, understand use cases, and translate them into delivery expectations.
Champion client feedback loops to enhance satisfaction and retention.

Stakeholder Management

Coordinate with offshore Implementation PMs to ensure all project management (task tracking, day-to-day execution, etc.) is executed, while you retain ownership of client relationships and strategic decisions.
Align internal teams (Product, Solutions, Engineering, Delivery) with client objectives and value metrics.
Partner with CSDs on commercial strategy and client engagement monitoring.

Performance Metrics & Analysis

High-quality delivery of all products and services.
On-time delivery of committed milestones.
Zero-surprise escalations.

What you bring to the team

10+ years of progressive experience in program, project, or delivery management within enterprise software, SaaS, or healthcare technology environments.
Ownership mentality - takes accountability for outcomes in complex client relationships and drives forward motion to deliver measurable business value even in ambiguity.
Hardwired curiosity - driven to understand how things work and compelled to ask the “why” and “how” behind every process, decision, and system.
Deep client empathy - able to put yourself in the client’s shoes, anticipate needs, and advocate for their success.
High emotional intelligence to build trust, influence decisions, and foster strong relationships with clients and internal teams.
Strong critical thinking and problem-solving skills to synthesize information, assess risks, and make sound decisions under pressure.
Strong negotiation, conflict resolution, and escalation management skills - comfortable navigating difficult conversations and maintaining trust.
Comfortable working in a fast-paced, growth-stage environment with evolving priorities.
Exceptional verbal, written, and presentation skills to distill complex topics for executive and technical audiences.
Strong technical aptitude to engage with engineering, product, and client teams on solution design, delivery, and troubleshooting.
Advanced proficiency with Smartsheet and project management using Waterfall methodology.
Experience coordinating onshore/offshore delivery models, including partnering with Implementation PMs and managing resource allocation across global teams.
Bachelor’s degree or higher in a relevant field (Business, Technology, Healthcare, or related discipline).
2+ years of healthcare industry experience.

What we would like to see, but not required

Healthcare payer industry experience
Experience with advanced Smartsheet capabilities
Experience managing cloud-based technology projects
PMP, PgMP, PfMP, or PMI-RMP certification(s)
MBA or an advanced degree in Business/Technology

Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.

What you’ll get in return

Unlimited paid time off – recharge when you need it
Work from anywhere – flexibility to fit your life
Comprehensive health coverage – multiple plan options to choose from
Equity for every employee – share in our success
Growth-focused environment – your development matters here
Home office setup allowance – one-time support to get you started
Monthly cell phone allowance – stay connected with ease#LI-MS1

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture - one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that - big or small - please let us know.

AI Use in Recruitment

We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. We do not remove the human element - our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process.

Identity and Location Verification

To protect the integrity of our hiring process, all interviews are conducted by live video with your camera on. Virtual or blurred backgrounds and headsets are not permitted absent an approved accommodation, and you should be in a well-lit, private space where your face and surroundings are clearly visible. Candidates who advance may also be asked to complete identity and location verification, which may include verifying your identity, work history, and confirming that you are located where your application states. Applications containing knowingly false or materially misrepresented information, including identity, location, or credentials, may be disqualified, and any offer may be rescinded if a material misrepresentation is discovered at any point in the process.

If you need an accommodation for any part of the interview process, please let your recruiter know in advance.

By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws, including for the verification steps described above. Please review our Applicant Privacy Notice for more information, including your rights.

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More about this job

Skills

Leadership
Collaboration
Forecasting
Regulatory compliance
Reporting
Stakeholder management
Project management
Critical thinking
Problem solving
Negotiation
Conflict resolution
Presentation skills
Troubleshooting
Smartsheet
PMP

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