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Added 2 mins ago
Account Executive, Cloud & Data Services
Everpure
Remote, United States
Portworx by Everpure is the leading global solution for unlocking the potential of Kubernetes by unlocking the power of data at enterprise scale. Portworx is a cloud native platform that…
Added 6 mins ago
RU
Co-Pilot Power Automate Engineer
Randstad USA
Pennington, NJ
- $60 to $68 USD / hour
A Power-Automate Developer/AI Prompt & Automation Engineer with some Co-Pilot Studio experience to assist in streamlining repetitive tasks and business processes across the audit…
Added 6 mins ago
Research Scientist, GenAI BigML, DeepMind
DeepMind
New York, NY
…structure, framework, design, and evaluation metrics for research solution development and implementation. Identify timelines and obtain resources…
Added 8 mins ago
A
Manufacturing Technician
Actalent
Portage, IN
- $20 USD / hour
Prepare batches of solution in accordance with batch record instructions and established SOPs.
Added 9 mins ago
AI Enablement Engineer
Revalize
Remote, United States
…Salesforce and Microsoft 365. The role contributes across the full solution lifecycle - from scoping and development through launch, monitoring, user support, documentation, and continuous…
Added 11 mins ago
VP, GTM Enablement
Optimizely
NY
…programs for all GTM roles: Account Executives, SDRs, CSMs, Solution Architects, and Partner sales. Build and maintain role-specific methodology playbooks aligned to Optimizely’s sales…
Added 11 mins ago
S
Data Engineering and Development VP
SSB&T
Quincy, MA
- $120,000 to $217,500 USD / year
· Overall 12 + years in IT delivery including 3+ years of hands-on experience in AI/ML and data engineering, with a strong foundation in enterprise-scale solution development
Added 16 mins ago
Experience Acceleration Developer
United States - Genesys Cloud Services, Inc.
Indianapolis, IN · Virtual Office, CA · Virtual Office, NC
The Platform Developer is a highly skilled technical expert responsible for developing, maintaining, and innovating the global demo environments used across Genesys. This role requires a…
Added 16 mins ago
Senior Account Manager (Pacific, Mountain, or Central time zone)
PolyAI
United States
…executive-level relationships, defining the account strategy, delivering solution-based sales modeling and driving account retention and revenue…
Added 18 mins ago
Sales & Use Compliance Manager
BDO USA Experienced
Raleigh, NC · Detroit, MI
…contracts, financial analysis, marketing and sales. Our compliance solution utilizes Vertex Indirect Tax Returns software and a customized…
Added 20 mins ago
New Business Account Executive
AT&T Services, Inc.
Remote, United States
…business case; and recommend the appropriate fiber or mobility solution depending on your assigned…
Added 24 mins ago
SO
Senior .Net Developer (Software Development Specialist 4 - PN 20014439)
State of Ohio
Columbus, OH
- $46 to $48.28 USD / hour
We are seeking a Senior .NET Developer (Software Development Specialist 4) to help design, develop, modernize, and support enterprise applications and digital services. In this role, you'll…
Added 32 mins ago
Associate Director/Director, S2P Contracting COE
Eli Lilly Cork Limited
Remote, United States
Ensure the CLM solution and training program comply with Lilly policies and procedures.
Added 33 mins ago
Sr Mechanical Design Engineer Solidworks
Actalent
Mukilteo, WA
Work from system-level or baseline requirements and develop a design solution rather than supporting an established production environment.
Added 34 mins ago
Solutions Architect III, Bedrock Customer Success - AWS Mantle
Amazon
Seattle, WA
…capacity confidence") and neither the technology strategy nor the solution design exists yet. You take that undefined space and return with a design, a working system, and an adopted…
Added 34 mins ago
EG
Solutions Architect - Wire Payments
Eliassen Group
Olympia, WA
- $90 to $100 USD / hour
…consultant will interpret business requirements, develop appropriate solution architectures, advise stakeholders, and guide technical teams through implementation. The role requires the…
Added 36 mins ago
Senior ServiceNow HRSD Developer supporting Nvidia
Sustainable Talent
Santa Clara, CA
…over 25 years. We are now looking for a Senior ServiceNow HRSD Developer to support Nvidia's growing…
Added 37 mins ago
RDK-B Automation Developer
Infosys
United States
⦁ Develop and refine solution specifications and perform validation activities, including simulations, to ensure that engineering solutions meet design specifications and criteria
Added 37 mins ago
RDK-B Firmware Developer
Infosys
United States
⦁ Develop and refine solution specifications and perform validation activities, including simulations, to ensure that engineering solutions meet design specifications and criteria
Added 37 mins ago
RDKB Developer
Infosys
United States
⦁ Develop and refine solution specifications and perform validation activities, including simulations, to ensure that engineering solutions meet design specifications and criteria
Added 40 mins ago
Client Solutions Director - Services Sales
Insight
Chandler
As a Solution Executive at Insight, your primary duties will be to establish Insight as a full portfolio solution provider and to ensure our client needs are accurately identified and in…
Added 42 mins ago
Senior Business Analyst / Scrum Master
Steampunk
McLean, VA
Experience collaborating with technical and non-technical stakeholders to clarify requirements, identify dependencies, and support solution delivery
Added 45 mins ago
Managing Consulting Engineer - Microsoft 365
CDW Technologies, LLC
Remote, United States
Broad range of Microsoft 365 skills, with in-depth expert level solution knowledge of a few of the workloads.
Added 46 mins ago
Platform Engineering Lead
Black & Veatch Family of Companies
Cary, NC · Overland Park, KS
Review solution designs from internal teams and external partners against those standards before build begins.
Added 50 mins ago
B
Innovation Enterprise Development Manager
Bechtel
Reston, VA · Houston, TX
- $140,800 to $203,700 USD / year
…that need enterprise-level development and investment. Each solution is run like a product with one accountable owner, staged funding and a clear path to deployment on projects. Success is…

Abacus Insights

Client Delivery Manager

Boston, MA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About Us

Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions - so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we're tackling big challenges in an industry that's ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows - and it's why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative - because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable - those excited to leverage emerging technologies to enhance how we work - while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let's build the future together.

About the Role

We are seeking a Client Delivery Manager (CDM) to join our dynamic team at Abacus Insights. In this role, you will act as the primary delivery owner for 1 to 2 assigned clients, guiding them through the full lifecycle of solution delivery and ensuring measurable business impact. You will have the opportunity to shape how Abacus creates value for clients, modernize delivery practices with automation and GenAI tools, and build trusted relationships across client and internal teams. As part of a rapidly growing company at the intersection of healthcare and technology, you will influence process improvements, champion transparency, and drive operational excellence.

You will lead client conversations, clarify business priorities, understand use cases, and coordinate with Implementation PMs, Client Success Directors (CSDs), Solutions, Product, and Engineering to align scope, timelines, and capacity. This is an exciting opportunity to make a direct impact on client outcomes, delivery quality, and the future of healthcare data.

Candidates must be able to work flexible US hours, as required, to meet the needs of clients across different time zones.

Your day to day

Strategic Leadership

Act as the primary delivery owner for assigned clients, managing end-to-end delivery outcomes.
Proactively identify opportunities to create value beyond the contract, strengthening client partnerships.

Operational Excellence

Align scope, timelines, risks, and capacity across Implementation PMs, CSDs, Solutions, Product, and Engineering, driving cross-team collaboration and accountability.
Own forecasting, capacity asks, and resource planning for the account, partnering with offshore teams to optimize resource allocation.
Ensure compliance with delivery stage gates, SOWs, change requests, and governance.
Leverage automation and GenAI tools to streamline reporting and improve transparency.

Program Delivery

Drive delivery execution, unblock teams, escalate proactively, and ensure commitments are met.
Govern account-level delivery artifacts (Schedules, RAID Logs, Delivery Management Plan, etc.) to ensure cross-team alignment on priorities, risks, and issues.
Lead regular client governance, risk/issue reviews, and status meetings, maintaining a strong client presence and trust.
Manage delivery-related escalations and represent Abacus in all delivery forums.

Client Centricity

Lead client conversations, clarify business priorities, understand use cases, and translate them into delivery expectations.
Champion client feedback loops to enhance satisfaction and retention.

Stakeholder Management

Coordinate with offshore Implementation PMs to ensure all project management (task tracking, day-to-day execution, etc.) is executed, while you retain ownership of client relationships and strategic decisions.
Align internal teams (Product, Solutions, Engineering, Delivery) with client objectives and value metrics.
Partner with CSDs on commercial strategy and client engagement monitoring.

Performance Metrics & Analysis

High-quality delivery of all products and services.
On-time delivery of committed milestones.
Zero-surprise escalations.

What you bring to the team

10+ years of progressive experience in program, project, or delivery management within enterprise software, SaaS, or healthcare technology environments.
Ownership mentality - takes accountability for outcomes in complex client relationships and drives forward motion to deliver measurable business value even in ambiguity.
Hardwired curiosity - driven to understand how things work and compelled to ask the “why” and “how” behind every process, decision, and system.
Deep client empathy - able to put yourself in the client’s shoes, anticipate needs, and advocate for their success.
High emotional intelligence to build trust, influence decisions, and foster strong relationships with clients and internal teams.
Strong critical thinking and problem-solving skills to synthesize information, assess risks, and make sound decisions under pressure.
Strong negotiation, conflict resolution, and escalation management skills - comfortable navigating difficult conversations and maintaining trust.
Comfortable working in a fast-paced, growth-stage environment with evolving priorities.
Exceptional verbal, written, and presentation skills to distill complex topics for executive and technical audiences.
Strong technical aptitude to engage with engineering, product, and client teams on solution design, delivery, and troubleshooting.
Advanced proficiency with Smartsheet and project management using Waterfall methodology.
Experience coordinating onshore/offshore delivery models, including partnering with Implementation PMs and managing resource allocation across global teams.
Bachelor’s degree or higher in a relevant field (Business, Technology, Healthcare, or related discipline).
2+ years of healthcare industry experience.

What we would like to see, but not required

Healthcare payer industry experience
Experience with advanced Smartsheet capabilities
Experience managing cloud-based technology projects
PMP, PgMP, PfMP, or PMI-RMP certification(s)
MBA or an advanced degree in Business/Technology

Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.

What you’ll get in return

Unlimited paid time off – recharge when you need it
Work from anywhere – flexibility to fit your life
Comprehensive health coverage – multiple plan options to choose from
Equity for every employee – share in our success
Growth-focused environment – your development matters here
Home office setup allowance – one-time support to get you started
Monthly cell phone allowance – stay connected with ease#LI-MS1

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture - one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that - big or small - please let us know.

AI Use in Recruitment

We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. We do not remove the human element - our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process.

Identity and Location Verification

To protect the integrity of our hiring process, all interviews are conducted by live video with your camera on. Virtual or blurred backgrounds and headsets are not permitted absent an approved accommodation, and you should be in a well-lit, private space where your face and surroundings are clearly visible. Candidates who advance may also be asked to complete identity and location verification, which may include verifying your identity, work history, and confirming that you are located where your application states. Applications containing knowingly false or materially misrepresented information, including identity, location, or credentials, may be disqualified, and any offer may be rescinded if a material misrepresentation is discovered at any point in the process.

If you need an accommodation for any part of the interview process, please let your recruiter know in advance.

By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws, including for the verification steps described above. Please review our Applicant Privacy Notice for more information, including your rights.

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More about this job

Skills

Leadership
Collaboration
Forecasting
Regulatory compliance
Reporting
Stakeholder management
Project management
Critical thinking
Problem solving
Negotiation
Conflict resolution
Presentation skills
Troubleshooting
Smartsheet
PMP

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