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ISSM II - Information Systems Security Manager
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…medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come…
Added 1 min ago
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Law Office Assistant 1 (PCN031353)
State of Alaska
Palmer, AK
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Accounting Technician 3 (PCN 10-0225)
State of Alaska
Anchorage, AK
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Accounting Technician 1/2/3 (PCN 061060)
State of Alaska
Anchorage, AK
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Learning & Development Trainer
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United States
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Instructional Designer
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Early Childhood Teacher (6 week-6 month)
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General Manager - Automotive Manufacturing
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Staff Nurse (RN), Heart/Vascular Telemetry - Full-Time, Days
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Added 3 mins ago
Wood Assistant Department Manager
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Warehouse Supervisor
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…communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution…
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Warehouse Supervisor
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Warehouse Supervisor
Floor and Decor Outlets of America, Inc.
Lowell, AR
…communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution…
Added 4 mins ago
Tile Department Manager
Floor and Decor Outlets of America, Inc.
Lowell, AR
Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant.
Added 4 mins ago
Tile Assistant Department Manager
Floor and Decor Outlets of America, Inc.
New Port Richey, FL
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Added 4 mins ago
Tile Assistant Department Manager
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Lowell, AR
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Supervisor Overnight Receiving
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…communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution…
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Receiving Supervisor
Floor and Decor Outlets of America, Inc.
New Port Richey, FL
…communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution…
Added 4 mins ago
Receiving Supervisor
Floor and Decor Outlets of America, Inc.
Lowell, AR
…communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution…
Added 4 mins ago
Pro Services Specialist
Floor and Decor Outlets of America, Inc.
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…grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO…
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Pro Services Manager
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…with the Chief Executive Merchant and Regional Pro Services Manager. Review pertinent Pro customer satisfaction results to understand customers' perspectives, and use the information to…

Aaron's

Customer Accounts Advisor

Fairhaven, MA, United States

$17 to $18 USD / hour

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Job details

Pay: $17 to $18 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Accounts Advisor

The salary range for this role is $17.00 to $18.00 per hour*. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Accounts Advisors serve as coaches to our customers. They drive payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with their product. As a Customer Accounts Advisor you will build relationships with our customers over the phone and face-to-face to bring them one step closer to ownership of their merchandise.

What We Offer

The hourly rate and eligibility for performance-based incentive pay are just part of our total compensation package for team members. Although not an all-inclusive list below are some of the benefits that may be important to you and your family. **

On Demand Pay through Dayforce Wallet – request pay you’ve earned in between paydays. We’ve found this to be one of the most popular programs with our associates!
Excellent Career Advancement Opportunities
Paid time off including vacation sick and holidays.
Sunday off plus one day off during the week. All locations are open six (6) days per week.
Medical dental and vision insurance.
Health Savings Account and Flexible Spending Accounts (United States Only)
401(k) Plan with contribution matching (United States Only)
Employee Assistance Program - Free access to mental health resources life coaching and more for you and your covered family members.
Employee Purchase Program

Skills for Success

Strong interpersonal and communication skills.
Ability to demonstrate empathy and listen attentively.
Ability to explain information clearly and handle difficult conversations.
Strong multitasking organizational negotiation and persuasion skills.
Uphold the Aaron’s Brand and protect company assets.
Passion for making a positive difference in customers’ lives.

Essential Duties and Responsibilities

Assist the Customer Accounts Manager in setting and achieving daily weekly and monthly revenue and renewal goals.
Maintain accurate customer account records in the store system including payment appointments and account history.
Build strong customer relationships to support ownership goals and drive sales.
Manage collections and renewals by counseling customers and contacting those with expired or unrenewed agreements by phone or home visits as required.
Assist with merchandise returns and guest deliveries as directed by management.
Maintain accurate daily route sheets and weekly maintenance sheets.
Loading appropriately securing product and safely operating the company vehicle.
Clean and certify returned merchandise.

Required Qualifications

Must be at least 21 years of age for positions within the United States and at least 18 years of age in Canada.
Requires a valid driver’s license and compliance with the Company’s Driver Qualification Policy including satisfactory driving record.
Must be able to be DOT certified if required in location of position (United States Only).
Able to work a schedule of hours varying from 8:00 am to 9:00 pm.
Able to lift up to 50 lbs. on your own and up to 300 lbs. assisted with appropriate equipment and/or another associate.

Preferred Qualifications

Retail/customer service experience.
High School diploma GED or equivalent.
High energy with the ability to effectively perform all functions of the store.
Proper telephone etiquette.
Maintain a professional appearance.
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission or any other form of compensation that is allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion consistent with the law.

** Benefits vary based on full-time and part-time employment status.

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