Sr Generalist, Human Resources

SUMMARY

A successful candidate will provide comprehensive Human Resources support to business units in all areas of HR including employee relations, recruiting and on-boarding, benefit administration and coordination of new hires for the Miami location.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide guidance and support to managers and employees on employee relations issues
• Lead new hire orientation
• Recruiter for salaried positions
• Investigate and resolve employee complaints and grievances
• Conduct exit interviews and provide feedback to management
• Manage employee discipline and performance improvement processes
• Ensure consistent execution of performance management and disciplinary actions
• Partner with HR and business leaders to develop and execute employee engagement initiatives
• Aiding communication between management and employees and resolving issues
• Lead employee round table discussions

QUALIFICATIONS

• Excellent problem solving and organizational skills
• High attention to detail with the ability to prioritize and manage multiple tasks
• Extremely strong customer service and interpersonal communication skills (verbal and written)
• Excellent judgment in a range of situations, maturity and trustworthiness
• Strong employee relations experience
• Ability to thrive in a fast paced environment
• Strong proficiency with Excel, Word, Outlook and Powerpoint
• Fluent in both English and Spanish (verbal and written) to effectively communicate with Spanish-speaking clients and team members (required)

EDUCATION AND/OR EXPERIENCE

Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from a four year college or university; five or more years of related experience and/or training. PHR/SPHR/SHRM-CP certification required.