Jobs in the United States

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Added 1 min ago
Aviation Safety Assistant (Office Automation)
Federal Aviation Administration
Memphis, TN
Summary Incumbent is an Aviation Safety Assistant (Office Automation) (OA) in a Flight Standards field office. Provides administrative, semi-technical, clerical related support to the…
Added 2 mins ago
Lead Software Engineer - AI
Humana
Nashville, TN
The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to…
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
Peoria, IL
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their Peoria team!
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
Chicago, IL
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their Chicago team!
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
Naperville, IL
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their Naperville team!
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
Milwaukee, WI
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their Milwaukee team!
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
Austin, TX
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their Austin team!
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
Houston, TX
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their Houston team!
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
Jacksonville, FL
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their Jacksonville team!
Added 22 mins ago
Traffic Engineer
Harrison Consulting Solutions
West Palm Beach, FL
Midwest multi-disciplined engineering firm is looking to add a Lead Traffic Engineer to their West Palm Beach team!
Added 35 mins ago
AI
Sales Engineer
Applied Industrial T
Denver, CO
- $40,123 USD / year
Manage the pre-sale and post-sale technical support needs of the customer
Added 35 mins ago
OS
Software Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
We are seeking a Mid-Level Software Engineer to contribute to the development of the Multimode Threat Engagement Simulation Platform under the technical direction of the Lead and Senior…
Added 41 mins ago
Agent Development Engineer, Customer Systems
Apple
Cupertino, CA · Sunnyvale, CA
B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience.
Added 46 mins ago
Senior Software Development Engineer, Robotics Perception
Amazon.com Services LLC
Wilmington, MA · North Reading, MA
As a Senior Software Development Engineer on our on-robot software team, you will lead productization across perception, localization and mapping (SLAM), navigation, and spatial memory on…
Added 55 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Lubbock, TX
…with RFIs and submittals, track materials and equipment, and support communication between project management and field…
Added 55 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Salt Lake City, UT
…with RFIs and submittals, track materials and equipment, and support communication between project management and field…
Added 55 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Logan, UT
…with RFIs and submittals, track materials and equipment, and support communication between project management and field…
Added 55 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Amarillo, TX
…with RFIs and submittals, track materials and equipment, and support communication between project management and field…
Added 55 mins ago
Controls Engineer / Automation Engineer
Cache Valley Electric
Logan, UT
We are seeking a Controls Engineer / Automation Engineer I to support the design, programming, testing, commissioning, and troubleshooting of industrial automation and control systems.
Added 55 mins ago
Security Systems Engineer
Cache Valley Electric
Portland, OR
Cache Valley Electric is seeking a Security Systems Engineer to support the design, engineering, and implementation of integrated physical security systems. This role serves as a technical…
Added 55 mins ago
Electrical Engineer
Cache Valley Electric
Salt Lake City, UT
…construction documents, performing power system studies, and providing technical support throughout the construction process. The ideal candidate has a strong foundation in electrical…
Added 1 hour ago
Field Service Engineer
SP Industries Inc.
STONE RIDGE, NY
ATS Company: SP Industries Requisition ID: 17947 Location: Stone Ridge, NY, US, 12484Date: Nov 6, 2026 Field Service Engineer SP Industries Inc. an ATS company,has an exciting opportunity…
Added 1 hour ago
PC
Field Engineer
Pyramid Consulting, Inc.
ELMHURST, NY
- $20 to $40 USD / hour
Added 1 hour ago
Mechanical Product Design Engineer
Eaton Corporation
Orchard Park, NY
Provide technical expertise to support Manufacturing, Field Support Engineers, and customers.
Added 1 hour ago
Senior Engineer Process Engineering Photolithography
GlobalFoundries
ROUND LAKE, NY

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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