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Senior Platform Software Engineer
Oracle
Nashville, TN
- $92,500 to $209,500 USD / year
The ideal candidate has strong software engineering fundamentals, experience building cloud-native or developer platform services, and a passion for delivering reliable, maintainable…
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Senior Manager, Cloud Solutions Engineer - Forward Deployed Engineering
Oracle
Reston, VA · Washington, DC
…mission requirements into secure, resilient, production-ready systems. Success means customers can operate, sustain, and expand the solutions your team…
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CD
Design Engineering Architect – Systems and Interfaces
Cadence Design Systems, Inc.
San Jose, CA
- $185,500 to $344,500 USD / year
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Design Engineering Architect – Systems and Interfaces
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Process Engineer I
Honeywell Aerospace
San Jose, CA
…more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere…
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ISC Production Supervisor
Honeywell Aerospace
San Jose, CA
- $89,000 to $111,000 USD / year
…operational processes are carried out in accordance with quality systems and…
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Security Manager, Global Security
Cadence Design Systems, Inc.
San Jose, CA
- $91,000 to $169,000 USD / year
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Commercial Driver Class A CDL
Casella Construction, Inc.
Pittsford, VT
- $27 USD / hour
Familiarity with GPS navigation systems and route planning software.
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Lead Security Cloud & AI Analyst
EPAM Systems
San Jose, CA
…general public); accessing company and client information, IT systems and infrastructure, assets, property, and products, including proprietary coding, programs, applications, and data; and…
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Senior Security Cloud & AI Analyst
EPAM Systems
San Jose, CA
…general public); accessing company and client information, IT systems and infrastructure, assets, property, and products, including proprietary coding, programs, applications, and data; and…
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Lead Consulting Developer- Python, AI/ML, Distributed System, Microservices
Oracle
Sacramento, CA
- $97,500 to $209,500 USD / year
…Oracle Health’s strategic priorities. As a Lead Consulting Developer, you will focus on developing and optimizing Python code to support AI and machine learning initiatives. This role…
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Oracle EBS Technical Analyst (5574)
SMX
Sacramento, CA
Integration: Build and maintain interfaces for data migration and integration with other systems, often using tools like XML Publisher or APIs.
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Big Data Developer (Black Lotus Labs)
Lumen
Sacramento, CA
We are seeking a Big Data Developer to build and optimize large-scale data solutions that help identify and disrupt malicious threats across the Internet. In this role, you'll leverage…
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Senior Analyst, Compliance Technology
Coinbase
Sacramento, CA
…controls across Transaction Monitoring, EDD/KYC, and Screening…
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Operations Manager - Food Distribution Center - Sacramento, CA
Target
Sacramento, CA
Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example, ability to traverse…
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Document Control & Training Manager
Actalent
Sacramento, CA
- $50 to $55 USD / hour
…programs related to document control and quality management systems. This role ensures that employees understand and follow document control processes, systems, and regulatory requirements,…
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Tissue Recovery Specialist - (Funeral Services professionals - apply here)
New England Donor Services
Waltham, MA
- Up to $31.93 USD / hour
Must be able to manage multiple systems and computer applications
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UO
Graduate Student Assistant - Salesforce & Data Operations
University of South Florida
Tampa, FL
- $22 to $30 USD / hour
Eligibility: Currently enrolled in a graduate program in information systems, business analytics, data science, business administration, or a related field.
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Oracle Health Federal Test Consultant
Oracle
Sacramento, CA
- $25.48 to $63.65 USD / hour
…do will contribute to the successful implementation of EHR systems and improve the lives and healthcare experience for active duty service members, veterans, and their care…
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Senior AWS Cloud Engineer
Serco
Sacramento, CA
…key piece of the CMS contract. You will be part of a team of systems engineers that works closely with the customer and other Serco teams to deliver outstanding performance within the…
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Senior Data Scientist, Platform
Coinbase
Sacramento, CA
Build, tune, or measure the performance of online and offline ML models and AI systems used across Coinbase.
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Architect - Infrastructure Systems
Akamai Technologies, Inc.
Sacramento, CA
- $146,400 to $263,600 USD / year
Developing and extending production-grade Python components and data pipelines supporting decision systems
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Senior Learning Design Professional
Humana
Sacramento, CA
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Geo Alliances Lead - GSI's
GoTo
Sacramento, CA
…transformational co-sell pursuits across designated Global Systems Integrators…
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Chief Operating Officer
CalSTRS
Sacramento, CA
- $265,000 to $385,000 USD / year
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Senior Architect, Agentic Development, Teradata Cloud Platform
Teradata
Sacramento, CA
10+ years of software development experience, including significant work on large-scale distributed systems or cloud infrastructure.

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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