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Water-Wastewater Engineer
GPAC
Austin, TX
- $80,000 to $130,000 USD / year
Perform engineering calculations, modeling, and system analysis
Added 1 min ago
Sr. Systems Engineer - CCA
TD SYNNEX CALA, Inc.
Miramar, FL
The Sr Systems Engineer – Cybersecurity is the technical lead for the CrowdStrike brand in the CCA (Caribbean Central America) region. The role owns presales engineering and architecture…
Added 3 mins ago
Python Full Stack Engineer - Professional
HEXAWARE
United States
Create and maintain automated unit, integration, regression, and API tests using PyTest or approved equivalent frameworks; support system integration testing and user acceptance testing.
Added 4 mins ago
Firmware Engineer
Samsara
Remote, United States
As a Firmware Engineer at Samsara, you will develop software that runs on millions of devices, deployed by our industrial and enterprise customers. You’ll tackle challenges including…
Added 5 mins ago
Senior Application Security Engineer (Burp Suite DAST)
Phia LLC
United States
…phia is seeking a mission-driven Senior Application Security Engineer to act as a dedicated technical partner embedded within a federal financial regulatory agency’s application security…
Added 6 mins ago
Senior Project Manager – Geotechnical Engineering
Langan Engineering & Environmental Services
Austin, TX · Houston, TX · San Antonio, TX
Support of excavation designs and Plaxis 3D analysis;
Added 6 mins ago
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Electrical Engineer
Actalent
Pocasset, MA
- $45 to $65 USD / hour
Perform system-level analysis to identify, diagnose, and resolve electrical issues throughout product development and deployment.
Added 6 mins ago
Mechanical Engineer
Actalent
Pocasset, MA
Perform root cause analysis on mechanical assembly, integration, and performance issues to identify and correct underlying problems.
Added 6 mins ago
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Functional Test Engineer
Actalent
Detroit, MI
- $36 to $42 USD / hour
We're seeking a Vehicle Test Engineer to support the development and validation of advanced powertrain systems for on-highway trucks. This hands-on role combines vehicle testing, data…
Added 6 mins ago
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Supplier Quality Engineer
Actalent
Englewood, CO
- $50 to $60 USD / hour
…evaluate Cp/Cpk and Pp/Ppk capability studies. Conduct Measurement System Analysis (MSA). Evaluate manufacturing and inspection data using SPC and statistical methods. Identify sources of…
Added 6 mins ago
Lead Robotics & Automation Engineer
GE Vernova
Charleroi, PA
The Automation Robotics Engineer is responsible for designing, developing, implementing, and supporting robotics automation, AGV/AMRs and control systems that improve operational…
Added 7 mins ago
Motor Engineer
Pride Mobility & Quantum Rehab
Duryea, PA
Conduct in-depth analysis and simulations to optimize motor designs for specific applications
Added 7 mins ago
Senior Design Engineer - Quantum
Pride Mobility & Quantum Rehab
Duryea, PA
Perform component inspections as well as system verification and validation testing
Added 8 mins ago
Electrical Engineer
Toyon
Fort Collins, CO
Perform system analysis, develop architectures, and create detailed electrical designs of advanced avionics and aerospace systems
Added 8 mins ago
Senior Electrical Engineer
Toyon
Fort Collins, CO
Perform system analysis, develop architectures, and create detailed electrical designs of advanced avionics and aerospace systems
Added 9 mins ago
Manufacturing Engineer III
Applied Materials
Gloucester, MA · Gloucester
Perform root cause analysis and develop corrective actions for issues identified during system and subsystem assembly and testing. Implement effective solutions to prevent recurrence and…
Added 9 mins ago
Manufacturing Engineer III
Applied Materials
Gloucester, MA · Gloucester
Perform root cause analysis and develop corrective actions for issues identified during system and subsystem assembly and testing. Implement effective solutions to prevent recurrence and…
Added 10 mins ago
Business Systems Analyst
Big Top Manufacturing, LLC
Perry, FL
…innovation, and reliability. We don’t just build shelters - we engineer solutions that optimize operations, safeguard assets, and provide a competitive edge for companies worldwide. With…
Added 10 mins ago
Sr. Melting Process Engineer, Gorilla Glass
Corning
Harrodsburg, KY
The Senior Melting Process Engineer is a process development engineer. The role applies a fundamental understanding of materials chemistry and engineering principles to develop melting…
Added 11 mins ago
SETA Systems Engineer (Mid)
KBR Wyle Services, LLC
Chantilly, VA
KBR is seeking a Systems Engineer (SETA) to support our customer. The Technical Professional (SETA) provides systems engineering and analytical support to help inform national security…
Added 12 mins ago
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Mechanical Engineer
Jobot
Irwindale, CA
- $105,000 to $135,000 USD / year
…Design, Project Engineering, Product Design, Finite Element Analysis, and Matlab. If you have a passion for problem-solving and a desire to make a significant impact through your work, we…
Added 13 mins ago
Senior Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Amarillo, TX
Controls and Network systems: BMS and EPMS systems, internal networks, and system telemetry flows, BACNet and ModBus communications protocols.
Added 13 mins ago
Operating Engineer 2
US AMR-Jones Lang LaSalle Americas, Inc.
Nashville, TN
As an Operating Engineer at JLL, you'll play a vital role in maintaining the operational excellence of critical facility systems across our client properties. This hands-on position…
Added 14 mins ago
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Systems Engineer
Caliola Engineering, LLC
Colorado Springs, CO
- $90,000 to $150,000 USD / year
Caliola Engineering is seeking a Systems Engineer to support the reliability, interoperability, and evolution of mission-critical MILSATCOM and Protected MILSATCOM capabilities. This role…
Added 14 mins ago
Senior Network Services Engineer
Oracle
Nashville, TN
-Acts as a technical liaison with the customer and internal teams to drive solutions to architect and engineer network design to meet Cloud network model and connectivity.

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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