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Sr Platform Engineer (AD/PAM)
TEKsystems
Burbank, CA
- $95 to $100 USD / hour
TEKsystems is looking to hire a Senior Platform Engineer (Active Directory & PAM) for one of our media & entertainment clients. Candidates can sit out of the following locations:
Added 1 min ago
Power System Controls Engineer – Data Centers
Jacobs
Irvine, CA
Jacobs’ Energy & Power business is seeking a Power System Controls Engineer to support conceptual planning, design, modeling, integration, and validation of Data Center controls ecosystem…
Added 1 min ago
Senior Mechatronics Engineer
J&J Family of Companies
Santa Clara, CA
…family of companies, is recruiting for a Senior Mechatronics Engineer for the Ottava R&D Team. This position is located in Santa Clara,…
Added 1 min ago
Staff Software Engineer, Reef Intent Engine
Google
San Jose, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 1 min ago
Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
San Francisco, CA · San Ramon, CA
The Supplier Quality Engineer for Polymer Matrix Composites is an individual who can apply knowledge of RCCA and/or problem solving to lead supplier quality improvement of complex cross…
Added 2 mins ago
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Senior (Project) Engineer
Eliassen Group
Carlsbad, CA
- $100 to $120 USD / hour
Our client seeks a Senior Engineer operating as a Project Engineer on a fast-paced, multidisciplinary development program. The role requires systems-level thinking, broad technical…
Added 2 mins ago
Controls Engineer (SG 23)
PACCAR
Columbus, MS
Supports electrical and automation control systems development and troubleshooting Plant-wide. Design and implement controls improvements to increase efficiency, reduce costs, and improve…
Added 4 mins ago
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Program Manager – DOE National Laboratory Capital Building Programs
AECOM
Philadelphia, PA
- $250,000 to $300,000 USD / year
…excellence, nuclear safety, operational continuity, and innovative project delivery to advance critical national research missions. The candidate may work within the cities listed in the…
Added 4 mins ago
Mechanical Engineer
Actalent
Hauppauge, NY
Work closely with manufacturing, electrical, controls, and project engineering teams.
Added 5 mins ago
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Field Engineer
Actalent
Orlando, FL
- $45 to $52 USD / hour
…Orlando theme park. This position will work directly at the project site and support the project from equipment receipt and installation through Site Acceptance Testing (SAT), system…
Added 5 mins ago
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Mechanical Application Engineer
Actalent
Dallas, TX
- $70,000 to $95,000 USD / year
Job Title: Mechanical Application EngineerJob DescriptionThe Mechanical Application Engineer plays a key role in the engineering, design, and support of packaged equipment solutions across…
Added 5 mins ago
Expression of Interest for Engineering Graduate- LA Tech
Worley
Baton Rouge, LA · Baton Rouge
…develop technical expertise, business and commercial acumen, project controls literacy, and an understanding of risk, safety, and stakeholder and client…
Added 6 mins ago
Customer AI & Automation Engineer
Vectra
TX · Austin, TX
…enablement for our customers. The Customer AI & Automation Engineer will create the technical foundation that makes this model scalable, reliable, and…
Added 6 mins ago
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Senior Controls Software Engineer
Insight Global
Dunwoody, GA
- From $80 USD / hour
Insight Global is seeking a Senior Controls Software Engineer to support a hyperscale data center program. This role will be based out of our corporate headquarters in Atlanta, GA in order…
Added 7 mins ago
Senior Automation Engineer, RME
Amazon.com Services LLC
Pooler, GA
As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls…
Added 8 mins ago
Sr Engineer Instrumentation & Control
Zachry Group
Houston, TX
May supervise a few engineers or technicians on assigned work unless project requires a licensed Professional Engineer. May perform studies, preparation of specifications, evaluation of…
Added 8 mins ago
Graduate Electrical Engineer
Worley
Baton Rouge, LA
…develop technical expertise, business and commercial acumen, project controls literacy, and an understanding of risk, safety, and stakeholder and client…
Added 14 mins ago
Space Vehicle and Electronic Component Structural Engineer
The Aerospace Corporation
El Segundo, CA · Chantilly, VA · Colorado Springs, CO
…the areas of vehicle engineering; guidance, navigation, and controls; robotics; electro-mechanical devices; embedded systems; fluid mechanics; propulsion; thermal control; orbital…
Added 14 mins ago
Manufacturing Engineer
Exalta Group
Bethlehem, PA
The Manufacturing Engineer applies advanced engineering principles, technical expertise, independent judgment, and analytical problem-solving to design, develop, validate, and continuously…
Added 17 mins ago
Controls Engineer- ON SITE
Ebara Mixers Inc.
Adelanto, CA
…tested machine leaving the shop floor? We’re looking for a Controls Engineer who wants true end-to-end ownership of control systems: scoping and estimating the job, designing the system,…
Added 18 mins ago
Sr Business Integration Analyst
Connection
Merrimack, NH
…review or approval, the Sr Business Integration Analyst manages project requirements, timelines, and technical integrations from various platforms external to the core systems at…
Added 18 mins ago
Senior Technical Support Engineer- Global Financial Crimes
Bank of America, National Association
United States
Enterprise Risk and Finance APS is seeking a high energy, execution focused Senior Technical Support Engineer to join our global APS team supporting Global Financial Crimes. This is a high…
Added 19 mins ago
ERS-NETA Electrical Testing Technician - Atlanta, GA
Vertiv
Atlanta, GA
Write complete, detailed reports promptly at end of project using a computer, and accurately process job billing.
Added 20 mins ago
Sr Customer Experience Engineer
AAON, Inc.
Tulsa, OK
The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads…
Added 25 mins ago
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Closeout Systems Engineer
Flatiron Construction Corp
Riverdale, MD
- $75,000 USD / year
Remits accurate project quantity input and controls using assigned project cost coding to ensure project financials are accurately reported. Manages cost coding with Company finance and…

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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