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Added 19 mins ago
SC
Sr Continuous Improvement Engineer
Schwan's Company
Pasadena, TX
- $83,000 to $139,000 USD / year
We are hiring a Sr. Continuous Improvement Engineer in Pasadena, TX. In this role you will be responsible for identifying, developing, evaluating, and adapting innovative food processes and…
Added 19 mins ago
Sr Project Engineer
Schwan's Company
Florence, KY
Join our team as a Senior Project Engineer and lead high-impact capital projects at our frozen pizza manufacturing site in Florence, KY. In this role, you'll drive complex engineering…
Added 19 mins ago
Project Engineer
Schwan's Company
Pasadena, TX
We are hiring a Project Engineer to work in our Asian plant in Pasadena, TX. This role leverages prior experience to support multiple, large-scale initiatives to execute complex capital…
Added 28 mins ago
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Sr. Electrical Engineer/Project Manager
GPAC
Dallas, TX
- $95,000 to $155,000 USD / year
A reputable and established multi-disciplinary Engineering firm is looking for a Senior Electrical Engineer/Project Manager, with a passion to deliver excellence! This firm works hard to…
Added 33 mins ago
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Project Engineer-Commercial Construction
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 36 mins ago
Senior Staff Technical Program Manager, New Product Programs
Waymo
Mountain View, CA · San Francisco, CA
…trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver - The World's Most Experienced Driver™ - to improve access to…
Added 45 mins ago
AM
2027 Spring Process Engineer Co-op - Doctorate (Gloucester, MA)
Applied Materials
Gloucester, MA · Gloucester
- $47 to $50 USD / hour
…to join our Research & Development (Varian R&D) and Advanced Project Development teams in Gloucester, MA. This opportunity offers the chance to work on next-generation semiconductor…
Added 54 mins ago
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Project Engineer Needed-Bozeman
GPAC
Bozeman, MT
- $85,000 to $95,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
G
Project Engineer
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
G
Project Engineer
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
G
Project Engineer
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
G
Project Engineer
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
G
Project Engineer Needed-Missoula, MT
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
G
Project Engineer Needed-Missoula, MT
GPAC
Missoula, MT
- $85,000 to $105,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
G
Project Engineer Needed-Missoula, MT
GPAC
Helena, MT
- $85,000 to $90,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
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Project Engineer Needed
GPAC
Sacramento, CA
- $85,000 to $115,000 USD / year
Lead project teams, including contractors, subcontractors, and internal staff.
Added 54 mins ago
Critical Infrastructure Engineer (MF1)
ManpowerGroup
Marshfield, MO
Our client, Critical Infrastructure is seeking a Critical Infrastructure Engineer (MF1) to join their team. As a Critical Infrastructure Engineer (MF1), you will be part of the Engineering…
Added 1 hour ago
Environmental Engineer/Physical Scientist
Naval Facilities Engineering Command
Washington Navy Yard, DC
Added 1 hour ago
C
Chief Building Engineer
CBRE
Washington D.C., DC
- $90,000 to $125,000 USD / year
…best-in-classsoft service providers to offer custom facility and project managementsolutions to our clients. We focus on empowering our team with a high-level ofdownstream accountability,…
Added 1 hour ago
SUPERVISORY GENERAL ENGINEER
Naval Sea Systems Command
Washington, DC
Added 1 hour ago
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Sr. Electrical Engineer (PE)
GPAC
Tampa, FL
- $110,000 to $140,000 USD / year
As a Senior Electrical Engineer, you will lead electrical system design efforts and support project teams through all phases of design and construction. You will provide technical…
Added 1 hour ago
KE
Electrical Engineer III - Utilities and Central Energy
KFI Engineers
Louisville, KY
- $7.25 USD / hour
Reporting Relationship: Senior Project Manager, UCE
Added 1 hour ago
LW
Supervisor - Production Engineering
Louisville Water Company
Louisville, KY
- $7.25 USD / hour
…regulatory compliance and efficient operations. Also serve as Project Manager for water treatment chemical contracts, managing chemical inventories, orders and deliveries required to meet…
Added 1 hour ago
Applications Engineer II
Generac Power Systems Inc
Waukesha, WI · Sussex, WI · South Portland, ME
Cross-functional project ownership: Lead larger technical projects from scope and requirements through implementation, validation, and closure, coordinating priorities, milestones, and…
Added 2 hours ago
VG
Intern: Manufacturing Engineer Cab Factory (Spring 2027)
Volvo Group
Dublin, VA
- $17 to $46 USD / hour
Lead projects in designing, prototyping, building, testing and implementation for production and logistic use.

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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