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Software Test Engineer
Abbott
Pleasanton, CA
At Abbott, you’ll do work that has real impact - supporting technologies that help patients manage and improve their health. As an early‑career engineer, you’ll be supported with:
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Scientist – Cell Engineering & Functional Target Validation
Amgen
Thousand Oaks, CA
…surface targets across multiple disease areas, enabling the development of targeted therapeutics through a deeper understanding of cell-surface…
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T
Data Governance Engineer
TEKsystems
Glendale, CA
- $80 to $84 USD / hour
We are looking to hire a Governance Engineer to own the hands-on administration and day-to-day operation of
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Engineer VI
General Atomics
Poway, CA
We have an exciting opportunity for a Thermal- and Fluid-Systems Analysis Engineer in the San Diego (Poway, CA) area. In this role, you will contribute directly to the design, analysis, and…
Added 1 min ago
Software Tools Engineer Sr
Lockheed Martin
Palmdale, CA
Applies the appropriate standards, processes, procedures, and tools throughout the development life cycle.
Added 1 min ago
Principal or Sr. Principal Aeronautical Engineer - Air Vehicle Configuration Design and Integration
Northrop Grumman
El Segundo, CA · Redondo Beach, CA
Northrop Grumman Aeronautics Systems has an opening for a Principal or Sr. Principal Aeronautical Engineer - Air Vehicle Configuration Design and Integration to join our team in Redondo…
Added 1 min ago
Principal Embedded Software Engineer - Radar, Onsite
RTX Corporation
el segundo, CA
Raytheon Space and Air division in El Segundo, CA is seeking a Principal Embedded Software Engineer to be part of their product development teams.
Added 1 min ago
M-Code ASIC Sustainment Program Manager, Mission Aligned GPS Systems (Hybrid)
RTX Corporation
el segundo, CA
…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…
Added 1 min ago
Quality Systems Engineer - Millennium Space Systems
The Boeing Company
El Segundo, CA
The Quality Systems Engineer will own QMS execution and roadmap development, lead internal and external audit programs, manage digital QMS tools and data platforms, and drive root cause…
Added 1 min ago
Quality Engineer (Build Reliability Engineer) 2nd Shift - Millennium Space Systems
The Boeing Company
El Segundo, CA
The Quality Engineer (Build Reliability Engineer) will be responsible for identifying, resolving, and eliminating spacecraft and product manufacturing quality issues. You will be a key…
Added 1 min ago
Senior COMSEC & Network Engineer (Cloud/Classified)
General Dynamics Information Technology
El Segundo, CA
We are seeking a highly skilled COMSEC and Network Engineer to lead the integration and management of secure communications within a classified Azure Cloud environment. This role is…
Added 1 min ago
Product Quality Engineer
Meta
Menlo Park, CA
…foundation that powers AI at global scale. As a Product Quality Engineer, you will own the end-to-end quality strategy for next-generation infrastructure hardware, spanning compute…
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Software Engineer - Android (Technical Leadership)
Meta
Menlo Park, CA
Software Engineer - Android (Technical Leadership) Responsibilities:
Added 1 min ago
Infrastructure Security Monitoring Engineer
Meta
Menlo Park, CA
Meta's Infrastructure Security Monitoring (ISM) team is seeking an experienced engineer to help secure the infrastructure that connects over a billion users. You will be responsible for…
Added 1 min ago
Software Engineer, Infrastructure - Central Security
Meta
Menlo Park, CA
Software Engineer, Infrastructure - Central Security Responsibilities:
Added 1 min ago
Full Stack Software Engineer
RAM Aerospace
St. George, UT
…operations deserves the same level of craftsmanship. As a Full Stack Engineer, you will build new web-based software in TypeScript, deployed with Docker, while keeping our existing Python…
Added 1 min ago
Space Operations Engineer (Ground Operator Training)
SpaceX
Hawthorne, CA
…spaceflight execution and training. As an Operations Training Engineer, you will prepare team of spacecraft operators to safely execute human and cargo spaceflight missions, become a SpaceX…
Added 1 min ago
Space Operations Training Engineer (Full Stack Software)
SpaceX
Hawthorne, CA
…spaceflight execution and training. As an Operations Training Engineer, you will prepare team of spacecraft operators to safely execute human and cargo spaceflight missions, become a SpaceX…
Added 1 min ago
Software Engineer, Rotational Engineering Program
Mercury Systems
Torrance, CA
…technology that supports the American Warfighter. As a Software REP Engineer, you'll join a collaborative engineering team focused on designing, developing, integrating, and testing…
Added 1 min ago
General Engineer
Veterans Affairs, National Cemetery Administration
Oakland, CA
Added 1 min ago
Senior Data Engineer
Clarity Innovations
MacDill AFB, FL · Tampa, FL
This Data Engineer directly supports the U.S. Special Operations Command (SOCOM) based at MacDill Air Force Base, Florida. Data Engineers in this program support the command through a…
Added 1 min ago
RC
Modeling & Simulation Engineer (Internship or PT)
Red Cell Partners
Remote, United States
- $70 to $80 USD / hour
…materials, electronics, plasma science, and mission-focused product development. The systems we are developing will reshape how defense, aerospace, and commercial users communicate across…
Added 1 min ago
Software Development Engineer, AI Studios Engineering
Amazon
Culver City, CA
Join us as a Software Development Engineer on the AI Studios Engineering org within Prime Video and Amazon MGM Studios, where you'll build intelligent systems at the intersection of AI and…
Added 1 min ago
G&
Trainmaster
Genesee & Wyoming
Fresno, CA
- $85,000 USD / year
…and training new team members, while also supporting their development through performance reviews, coaching, and recognition. When challenges arise, you’ll be the go-to person for…
Added 1 min ago
Software Engineer II, Search Science Data Infra
Amazon
Palo Alto, CA
Lead development of services and infrastructure at the intersection of machine learning, big data, and distributed systems. Our products and services empower hundreds of science teams…

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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