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Added 7 mins ago
UO
Guidance, Navigation, & Control Systems Test Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
LASP is looking for a Guidance, Navigation, & Control (GNC) Systems Test Engineer to join the spacecraft team for a deep space mission that will tour the inner solar system and explore the…
Added 7 mins ago
BA
Modeling and Simulation Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $86,800 to $198,000 USD / year
Design and tailor software solutions using high-level programming language such as Java, C++, and Python to inform modeling, wargaming, operational concepts and force design…
Added 7 mins ago
BA
Computer Vision AI Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $99,000 to $225,000 USD / year
lizing in computer vision to join our growing team for space solutions. In this role, you will leverage your expertise in AI, data science, and machine learning
Added 21 mins ago
SS
Senior Substation Structures & Equipment Engineer
Strategic Staffing Solutions
Tampa, FL
- $150,000 USD / year
We are seeking a Senior Electrical Engineer specializing in substation structures and equipment to support major capital projects and electric delivery infrastructure. This role provides…
Added 24 mins ago
Senior Software Engineer, Network Platform Security
Cisco
Milpitas, CA
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 24 mins ago
Senior Data Engineer, Network Platform
Cisco
San Jose, CA
Cisco is reimagining how IT infrastructure is managed through secure, cloud-managed solutions. The Network Platform Data Science team helps turn Cisco’s rich, multifaceted customer and…
Added 29 mins ago
Site Quality Lead / Staff Quality Engineer
ThermoFisher Scientific
Guilford, CT
…goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or…
Added 29 mins ago
Sr HSE Engineer
Honeywell Technologies
Northford, CT
…industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell…
Added 29 mins ago
S
Senior Energy Engineer
Siemens
Cromwell, CT
- $92,589 to $158,725 USD / year
The Senior Energy Engineer conducts facility site visits, analyzes the customer’s current situation, and produces plans for Facility Improvement Measures (FIMs). This position also assists…
Added 29 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
Demonstrated track record leading multi-disciplinary technology pods (SDEs, Data Engineers, SF Developers) delivering complex, high-reliability software solutions.
Added 29 mins ago
T
Scrum Master/project Manager
TEKsystems
Berlin, CT
- $55 to $65 USD / hour
…members to understand the system end-to-end and deliver robust solutions that bring about business…
Added 29 mins ago
Structures Engineer Intern (Summer 2027)(Onsite)
RTX Corporation
middletown, CT
As a Structures Engineer Intern at Pratt & Whitney, you will……
Added 29 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Norwalk, CT
Data Analysis and Reporting: Track supplier performance metrics, provide regular updates, and leverage data-driven insights to recommend long-term solutions.
Added 29 mins ago
Thermo-Fluids Engineer I (Onsite)
RTX Corporation
east hartford, CT
Join our Mechanical Systems, Externals, and Nacelles (MSEN) engineering team as a Thermo-Fluids Engineer I, where you'll perform thermo-fluids analysis for gas turbine components used in…
Added 30 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Hartford, CT
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 30 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Hartford, CT
- $121,400 to $218,600 USD / year
…will work closely with Cloud Engineers, Product Engineers, Data science and DevOps to manage projects, provide creative solutions, and develop successful…
Added 30 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Hartford, CT
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 30 mins ago
C
AI Data Engineer
Cognizant
Hartford, CT
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 30 mins ago
Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Hartford, CT · Stamford, CT
Are you an experienced, passionate pioneer in data and technology who wants to work in a collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing…
Added 30 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Hartford, CT · Stamford, CT
…across finance and other functions. Using advanced, scalable data and tech platforms, we also generate actionable insights and analytics, streamline decision making and enable data driven…
Added 30 mins ago
OT Security Platform Engineer – Dragos
Cognizant
Hartford, CT
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added 30 mins ago
C
AI Data Engineer
Cognizant
Hartford, CT
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 30 mins ago
Staff Software Architect
CVS Health
Hartford, CT
Google Cloud Professional Architect, GCP Data Engineer, or Azure Solutions Architect certification
Added 30 mins ago
EG
Databricks Data Engineer
Eliassen Group
Hartford, CT
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 38 mins ago
Digital Services Application Engineer
Trane Technologies
Oklahoma City, OK · Broken Arrow, OK
Responsible for analyzing building and energy data to identify meaningful outcomes. Account Engineer creates consultative documentation to provide to the customer.

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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