Jobs in the United States

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Added 1 min ago
V
Business Intelligence Engineer
Vericast
San Antonio, TX
- $90,000 to $109,000 USD / year
…change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale.…
Added 2 mins ago
Operations Performance Engineer
ROHM & HAAS CHEMICALS LLC
Knoxville, TN
Dow's Emulsions/Polymers production facility in Knoxville, TN has an opening for an Operations Performance Engineer.
Added 6 mins ago
Senior Lead Software Engineer - Security Platforms
JPMC page
Jersey City, NJ · Brooklyn, NY · Columbus, OH · Plano, TX · Tampa, FL · NY
As a Senior Lead Software Engineer at JPMorganChase within Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 6 mins ago
Srenior Principal RF Design Engineer
RTX
United States
The RF, ASIC & MMIC Design Department is seeking a talented Senior Principal RF Design Engineer to join our renowned RF design team.
Added 9 mins ago
UG
Senior AI/ML Engineer - Remote - Central Time Zone Preferred
UnitedHealth Group
Eden Prairie, MN
- $120,100 to $214,500 USD / year
…help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex…
Added 9 mins ago
Metrology Engineer Co-op/Intern - Undergraduate (Winter/Spring 2027)
Applied Materials
Tempe, AZ · Tempe
We are seeking a Winter/Spring Co-op - Metrology Engineer Intern to support swing shift (2 1 PM–9:30 PM) metrology operations in a research and development lab environment. This internship…
Added 10 mins ago
Internship – Raytheon Systems Security Engineer -Onsite
RTX
United States
Must be pursuing Bachelor’s or Advanced degree in STEM (Science, Technology, Engineering, or Mathematics) and actively enrolled through the completion of the internship/co-op session.
Added 10 mins ago
Thermo-Fluids Engineer II (Onsite)
RTX
United States
Pratt & Whitney is seeking a Thermo-Fluids Engineer to join its Mechanical Systems, Externals, and Nacelles (MSEN) engineering team. In this role, you will support the design and analysis…
Added 10 mins ago
Electrical Engineer Intern (Summer 2027)
RTX
United States
Must be pursuing Bachelor's or Advanced degree in Electrical Engineering, or related Science, Technology, Engineering, or Mathematics (STEM) major and actively enrolled through the…
Added 10 mins ago
High Temperature Composites Engineer (Onsite)
RTX
United States
…our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep…
Added 10 mins ago
R
Principal Test Equipment Maintenance Tech Lead - PART TIME
RTX
United States
- Part-time
Raytheon is seeking a motivated Principal Electrical Engineer to fill key Maintenance, Repair and Engineering Technical training role within the Metrology & Test Equipment Maintenance…
Added 10 mins ago
Software Engineer
RTX
United States
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical…
Added 10 mins ago
Software Engineer II
RTX
United States
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical…
Added 10 mins ago
Senior Software Engineer
RTX
United States
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical…
Added 10 mins ago
System Engineering Co-op (Remote)
RTX
United States
…specializes in multi-domain integrated air and missile defense, advanced sensors, space-based systems, hypersonics, effectors and cyber solutions. Focused on program execution, business…
Added 10 mins ago
Sr Space Simulation Analysis Engineering Systems Engineer
RTX
United States
Advanced degree in Science, Technology, Engineering or Mathematics (STEM).
Added 10 mins ago
Project Engineer P2 (Onsite)
RTX
United States
Pratt & Whitney Hot Section Engineering is seeking a Project Engineer to support a new Military Development program that will shape the future of the PW Military engine business for decades…
Added 10 mins ago
Project Chief, Cyber & Assurance R&D
RTX
United States
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical…
Added 10 mins ago
Metrology Engineer
RTX
United States
P&W Asheville Quality is looking for a Metrology Engineer with CMM Programming experience, to provide Inspection Solutions for the Module Center. Asheville manufactures Blades and Vanes for…
Added 12 mins ago
Senior Engineer- Current Product
Brunswick
Fond du Lac, WI
Advanced knowledge of four stroke engines and bolted joint construction
Added 15 mins ago
CI
Software Verification & Test Engineer
Crown Innovations, Inc.
Remote, United States
- $100,000 to $150,000 USD / year
Crown Innovations is seeking an experienced Aviation Software Verification & Test Engineer to support the development, verification, and certification of advanced aviation navigation…
Added 15 mins ago
Senior Associate, Systems Engineer (Palm Bay, FL)
L3Harris Technologies
Palm Bay, FL
Senior Associate Systems Engineer will provide engineering services in a broad field of engineering, research, evaluation, and development for highly complex and technical space-based and…
Added 15 mins ago
Lead, Software Engineer (DevOps Engineer)
L3Harris Technologies
Colorado Springs, CO
…design, develop, deploy, and sustain high‑impact services for the Advanced Tracking & Launch Analysis System, enabling operators to make better decisions in a space mission environment.…
Added 17 mins ago
EHS Engineer
Form Energy, Inc
Weirton, WV
We are looking for an EHS Engineer to further support daily functions of our Form SAFE program at Form Factory 1 in Weirton, WV. Working with a team of EHS representatives, you will be…
Added 17 mins ago
DL
Machine Learning Engineer - Agentic AI
DiDi Labs
San Jose, CA · Mountain View, CA
- $169,783 to $282,264 USD / year
…independent company, DiDi Autonomous Driving, dedicated to advanced AD R&D, product application, and business expansion. We believe integrating AD technology into a shared-mobility fleet…

AAON, Inc.

Sr Customer Experience Engineer

Tulsa, OK, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description:

The Senior Customer Experience Engineer serves as a technical expert and trusted advisor, combining advanced engineering knowledge with strategic customer engagement. This position leads high-impact customer experiences, technical training, executive briefings, facility tours, and industry events that demonstrate the organization’s engineering and manufacturing capabilities. The role provides technical leadership for complex customer interactions and collaborates across engineering, sales, marketing, operations, product management, and leadership teams to strengthen customer relationships and support business objectives. The Senior Customer Experience Engineer also serves as a subject matter expert on heating, ventilation, and air conditioning systems, product applications, manufacturing processes, and industry trends.Primary Duties:

Leads the development and execution of customer experience strategies for customer visits, executive briefings, facility tours, technical training programs, trade shows, and industry events.
Serves as a technical subject matter expert and trusted advisor for customers and internal stakeholders, providing guidance on complex systems, applications, manufacturing processes, and technical solutions.
Leads advanced technical presentations, product demonstrations, application training, and executive-level customer discussions for technical and non-technical audiences.
Develops customized customer engagement strategies based on business objectives, technical requirements, market opportunities, and strategic account needs.
Provides technical leadership during complex customer engagements, competitive evaluations, and discussions involving product applications, system design, and manufacturing capabilities.
Collaborates across engineering, sales, product management, marketing, operations, and leadership functions to align customer engagement strategies with organizational objectives.
Advises leadership on customer trends, market conditions, competitive intelligence, and opportunities to improve the customer experience.
Mentors and provides technical guidance to team members on customer engagement, presentation delivery, technical content, and related best practices.

Primary duties may include, but are not limited to:

Leads the development and review of technical training materials, presentations, customer communications, sales collateral, and other customer engagement resources.
Evaluates customer feedback, engagement data, and business outcomes to identify opportunities for continuous improvement.
Represents the organization at customer locations, industry conferences, trade shows, and strategic events.
Supports strategic customer accounts and participates in executive-level customer engagements.
Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

Requires a Bachelor’s degree in Engineering or a related discipline;
8+ years of experience in engineering, product engineering, applications engineering, technical sales, customer experience, or a related technical field, including experience supporting customer-facing technical engagements;
or any combination of education and experience, which would provide an equivalent background.
Experience presenting technical information to customers, engineering firms, contractors, distributors, executive leadership teams, and large groups preferred.

Knowledge, Skills, and Abilities:

Advanced knowledge of heating, ventilation, and air conditioning systems, controls, applications, system design principles, manufacturing processes, and industry trends.
Advanced ability to communicate complex technical concepts effectively to technical and non-technical audiences.
Strong consultative and relationship-building skills with the ability to influence customers and internal stakeholders.
Proven ability to lead complex customer engagements and facilitate executive-level discussions.
Strong presentation, facilitation, and public-speaking skills.
Ability to analyze technical and business requirements and develop customized customer engagement solutions.
Demonstrated project leadership and cross-functional collaboration skills.
Strong business acumen with the ability to align customer experience initiatives with organizational objectives.
Ability to analyze customer feedback, engagement information, and market trends to identify improvement opportunities.
Excellent written communication, technical documentation, and content-development skills.
Ability to mentor and provide technical guidance to less experienced team members.
Proficiency with presentation technologies, customer engagement tools, and data analysis platforms.

Essential and Physical Functions:

Frequent standing, walking, climbing, and movement throughout manufacturing facilities, training environments, customer locations, and event venues.
Ability to lift up to 25 lbs. occasionally for event setup, demonstration equipment, and presentation materials.
Use of fine and gross motor skills to operate presentation equipment, demonstration tools, and computer systems.
Ability to communicate effectively and deliver technical presentations to individuals and groups in a variety of settings.
Ability to travel approximately 20–30%, including overnight travel, to support customer visits, strategic accounts, training events, and industry conferences.
Ability to work occasional evenings and weekends to support customer events and business needs.

Work Environment:

Work is performed in a combination of office, manufacturing, training, customer, and event environments.
Regular travel to customer locations, manufacturing facilities, trade shows, conferences, and other business events is required.
Manufacturing environments may include exposure to elevated noise levels, moving mechanical equipment, varying temperatures, and other conditions associated with an active production environment.
Personal protective equipment may be required when working in designated manufacturing or customer environments.
Requires frequent interaction and collaboration with customers, technical professionals, business partners, and employees across multiple organizational functions.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

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